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HYATT house Sterling/Dulles Airport-North

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HYATT house Sterling\/Dulles Airport-North
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531 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Level Contributor
9 reviews
7 hotel reviews
Reviewed 3 days ago NEW via mobile

My stay here was great! Great service at the front desk, everything in the room was clean and up to date & the breakfast setup was convenient whether in a rush or want to relax. Would definitely stay here again. Great staff.

Helpful?
Thank Antonio E
Pickerington, Ohio
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

My husband and I are staying here three nights over the Thanksgiving holiday. My first impressions... The one bedroom king is huge. There is a full kitchen, sitting area with swiveled tv, eating table/desk, separated bedroom with French doors, sink with vanity and bathroom with large shower. I am very impressed with the roominess for the price. The hotel staff... More 

Helpful?
Thank Deedleann
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are glad that you enjoyed staying with us. I apologize for the inconveniences, but appreciate the feedback so that we may improve. More 

New Kent, Virginia
1 review
Reviewed 1 week ago

I stayed at this hotel for a month, and I had a very nice experience overall. The room was clean, the bed was comfortable and the breakfast was very good. The only issue I had was that a previous guest had left a sports bra in the footrest/ottoman storage box, and I never knew it was there until my wife... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Rick D
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are glad that you enjoyed staying with us. And I apologize for that inconvenience! More 

Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

I had a reservation. They did not hold my room. They sold out and I was turned away. Do not reserve a room here because they will not hold it. No point in taking reservations if you don't hold the room.

Helpful?
1 Thank JFP2000
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Hello, I sincerely apologize that we were oversold and were unable to honor your reservation, and I am sorry for the inconvenience this caused you. Thank you for taking the time to leave your feedback. More 

Norwalk, Connecticut
1 review
Reviewed 3 weeks ago

The hotel is neat, clean and rooms are large and comfortable. Need more food options for vegans. Staff is helpful and friendly. Very accomadating for our 2 dogs. Location is very convenient and easy to find.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Monique G
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! It's very important to us so that we are better able to serve our guests. We are glad that you enjoyed your stay with us! More 

New York City, New York
1 review
Reviewed 3 weeks ago

Very nice hotel. Staff friendly & attentive. Room very clean and hallway. Great night sleep, breakfast was very good and lots to chose from. Could use additional seating outside but all around a great place to stay

Review collected in partnership with Hyatt Hotels

Helpful?
Thank adag397
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! It's very important to us so that we are better able to serve our guests. We are glad that you enjoyed your stay with us. More 

Ijamsville, Maryland
2 reviews
Reviewed 3 weeks ago

The rooms are modern, clean and have plenty of amenities. The breakfast would be wonderful if they would use real eggs instead of powder, served a higher quality of sausage and offered a wider variety of toppings for their omlets.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank R3611IIderekb
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! Your comments are very important to us so that we are better able to serve our guests. We are glad that you enjoyed your stay with us. More 

Columbus, Ohio
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

The shuttle makes this a no-brainer if you need to be near Dulles. Add the great breakfast (included), helpful staff and Direct TV and you've got all you need for an overnighter. Well, almost. It feels like it's in the middle of nowhere so I'm not sure if there's a restaurant nearby. We stayed for 2 nights for a wedding... More 

Helpful?
Thank beachoh
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you so much for taking the time to leave your feedback! We are glad that you enjoyed staying with us! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Pool
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 

Additional Information about HYATT house Sterling/Dulles Airport-North

Address: 45520 Dulles Plz, Sterling, VA 20166-4323 (Formerly Hotel Sierra Washington Dulles)
Region: United States > Virginia > Loudoun County > Sterling
Price Range: €79 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Sterling/Dulles Airport-North 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling
Hotel Style:
#1 Romantic Hotel in Sterling
#4 Family Hotel in Sterling
#6 Green Hotel in Sterling
#8 Business Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Sterling/Dulles Airport-North staff and other travellers.
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Questions? Get answers from HYATT house Sterling/Dulles Airport-North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear good”
 of 5 bubbles jennyCambridgeshire, 2 Oct 2016 | Read review
“I believe all the rooms are about the same. It depends if you want a view”
  • Walk in Large shower for those who like room or have trouble stepping up
  • There is a separate dressing room from the bathroom.
  • The living room in the room. Has a L shaped couch for extra sleeping area
 of 5 bubbles CarmaAllen, 1 Oct 2016 | Read review
“higher floor”
 of 5 bubbles aljabri2013, 20 Sep 2016 | Read review
“Second floor helped as the elevators were slow”
 of 5 bubbles billpL4837FG, 11 Aug 2016 | Read review
“All rooms are well equipped the mini kitchenette was great for us on our road trip!”
 of 5 bubbles Msteko80, 3 Aug 2016 | Read review
5 of 5
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