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TownePlace Suites Dulles Airport

TownePlace SuitesUS$191*
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#14 of 16 Hotels in Sterling
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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TownePlace Suites Dulles Airport
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98 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Reviewed 1 week ago via mobile

Stayed here 2 nights. The layout of the suite was spacious and comfortable. Love the little kitchen. Negatives include a much too small breakfast room. I think there were 3 tables of 4 seats and a few stools along the serving island. Cramped is an understatement. Also there was zero fruit. Zero. Our bedroom had an odor. Maybe the bathroom...

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Helpful?
Thank Linda D
Management response:

Dear Linda D, Thank you for the thorough review of the Towneplace Suites Dulles. I'm glad that you enjoyed your room and the amenities offered. I'm sorry that you found the breakfast room to be small and uncomfortable. We offer fresh fruit including bananas and apples daily, I am not sure why they would not have been available on the...

Punta Cana
Reviewed 2 weeks ago via mobile

Booked for a one night stay passing through the area. Room was very clean, spacious, no frills. Area was quiet and safe, nearby other similar hotels. The woman who checked me in at the front desk was so polite and informative - that's what hospitality is about! Finally, they had complimentary fresh baked chocolate chip cookies in the lobby which...

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Helpful?
Thank Alana D
TownePlaceDulles, Manager at TownePlace Suites Dulles Airport, responded to this review

Dear Alana D, Thank you so much for taking the time to fill out a survey for our hotel! I'm so glad that you enjoyed a clean room, great service and delicious cookies! Please come back and stay with us when you are in the area, we look forward to seeing you again! - Heather Williams

Washington DC, District of Columbia
Reviewed 4 weeks ago

The great staff over there, hooked me up to this excellent property, years back es so especially, Ms. Brenda. 5 stars service, cleanliness, comfort & security at this welcoming property. I always come back & recommend. They earn loyalty through their hard work, friendliness & their top notch customer service. I had a comment regarding the new tv channels, psted...

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Helpful?
Thank zalfa A
TownePlaceDulles, General Manager at TownePlace Suites Dulles Airport, responded to this review

Dear Zalfa, Thank you so much for the kind words and the complimentary review! I'm so glad that you received great service and enjoy the amenities that we offer. I look forward to meeting you in the near future, come back and see us soon! Best, Heather GM

Ruckersville, Virginia
Reviewed 17 November 2016

I would not go to this hotel if there are others to choose. I have came here numerous times due to work and being a Marriott member. Even though you are a Gold or higher member they will never upgrade you. They never replace your soaps, paper towels, coffee, or anything. The longer your stay the less they replace. They...

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Helpful?
Thank shafer3
TownePlaceDulles, Manager at TownePlace Suites Dulles Airport, responded to this review

Dear Shafer, First and foremost, I would would like to apologize for the issues you had over your stay. Your comments have been shared with appropriate department in order to prevent this from happening again. Rest assured that we truly appreciate your loyalty to Marriott as a Gold elite member. We look forward for a new opportunity next time travel...

Virginia Beach, Virginia
Reviewed 7 November 2016

My teenage daughter does not like sharing a room with my husband (her stepfather) and I, which is totally understandable. It makes traveling a challenge, though, because we have to look for hotels with separate bedroom and living area. Those hotels are hard to find, and we usually end up at Embassy Suites, which means she sleeps on a sofa...

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1Thank Tracy F
Boca Raton, Florida
Reviewed 5 October 2016 via mobile

The TownePlace Suites is the WORST Marriott I have ever stayed at by far! The service is terrible, first of all. I was trying to do work on my laptop and the wifi was down! Secondly, the pictures online are very different from the real thing. We were expecting to have separate rooms; one with a pull out couch and...

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Helpful?
1Thank ericahatfield
TownePlaceDulles, Manager at TownePlace Suites Dulles Airport, responded to this review

Dear Erica Hatfield, Please let me offer my apologies for the disappointing experience you had with us. I do understand the importance of the internet connection quality for all of our guests. It’s very unfortunate that your stay with us was less than satisfactory. Please be assured that your feedback will be taken seriously and shared with our IT Department...

Doylestown, Pennsylvania
Reviewed 14 September 2016

My husband went here on business and I just happened to tag along! Of course I had to bring our dog.... The room was spacious, the shower water had great pressure, breakfast in the morning (that was included) was surely enough! I made an homemade waffle every morning and took a yogurt and an apple to my room for later....

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Helpful?
Thank Maralize
Reviewed 1 August 2016

Most people for long term stays at a location will usually stay at the other long term hotels, which are fine but it is usually nothing more then a Hotel room. The Townplace Suites near Dulles Airport provides a quiet place that was convenient to shopping and Dulles Airport. Great staff and the room was extremely comfortable.

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Helpful?
Thank rockyp105
Reviewed 2 April 2016

This is a fantastic hotel with an amazing crew of wonderful staff. Jason is superb in customer service. He is the Manager and no wonder. He ensures that you are absolutely satisfied and have a pleasant stay. Everyone is fantastic from the Front Desk to Housekeeping and Breakfast attendants. They all will make sure that you feel at home and...

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Helpful?
Thank R99_Alex
Atlanta, Georgia
Reviewed 31 March 2016

This is more like a 3.5 Star property butit deserves the upgrade! Check-in with Jackie and Adam was excellent and Jackie even walked us to our room. Rooms are spotless, 2-room suites come with full cooking capability. Breakfast is adequate and more than sufficient. The hotel is located in a business center complex along with 4 other hotel properties. The...

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Helpful?
Thank kolasa03148

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the TownePlace Suites by Marriott Dulles Airport! Located within 4 miles of the Washington Dulles International Airport, the TownePlace Suites Dulles Airport offers a convenient commute for out of town guests. Our all-suite extended stay hotel offers all of the amenities to make you feel at home including, spacious living areas, flexible floor plans, free parking, complimentary Wifi, full kitchens with utensils and dishware, Free hot breakfast, and much more. TownePlace Suites Dulles Airport also offers complimentary shuttle service to the Dulles International Airport and to other local attractions. Ask front desk for shuttle details. Whether you are staying for business or pleasure our Dulles Airport hotel will be sure to meet your travel needs. ... more   less 

Additional Information about TownePlace Suites Dulles Airport

Address: 22744 Holiday Park Dr, Sterling, VA 20166-9497 (Formerly TownePlace Suites Washington Dulles Airport)
Region: United States > Virginia > Loudoun County > Sterling
Price Range: €82 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dulles Airport 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Towneplace Suites Washington Dulles Airport Hotel Sterling
Towneplace Suites Sterling
Hotel Style:
#7 Business Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Dulles Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expect to buy your own soap and coffee.”
shafer3, 17 Nov 2016 | Read review
“Handicap room across street from the Check in. Close to the door to unload the car and to walk our dog. It was perfect”
  • Nice Spacious Desk
  • Kitchen Area
  • Kitchen
  • Bed!
  • Check IN Front area
Maralize, 14 Sep 2016 | Read review
“Call and negotiate long term stays of 3 months or more.”
rockyp105, 1 Aug 2016 | Read review
“Request the top floor (3rd) -- no noise from above. If nothing is available, ask someone on the staff to help you select a quiet room.”
GladstoneWilson, 18 Nov 2015 | Read review
“High floor, facing into the compound”
kitkat0531, 12 Nov 2015 | Read review
5 of 5
TownePlace Suites
US$191* /night
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Prices are for 1 room, 2 adults
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