Holiday Inn Express Winchester South Stephens City, an IHG Hotel
165 Town Run Lane, Stephens City, VA 22655
Lowest prices for your stay
US$117
US$117
Free cancellation until 26/03/23
No prepayment needed
US$124
US$114
Free cancellation until 02/04/23
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About
#1 of 2 hotels in Stephens City
Location
Cleanliness
Service
Value
Newly Renovated Holiday Inn Express Winchester S, Stephens City, VA is open and we are here to accommodate you with our new modern facility that focuses on your real world needs.
Nestled in the heart of Virginia's Shenandoah Valley, our convenient and accessible location puts you in the mix of all area industry, recreation, academics (Shenandoah University and Lord Fairfax Community College), and dining. Located directly off interstate 81, we are in walking distance to local restaurants. Whether you are visiting the Warren County Power Station, Virginia Inland Port, Stowe Woodward, Carmeuse Lime and Stone, Thermo Fisher Scientific or another local industry you will find our hotel to be the perfect host location.
Situated amongst the peaks of the Beautiful Blue Ridge Mountains the scenery itself is breathtaking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Baggage storage
Newspaper
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Location
Contact
165 Town Run Lane, Stephens City, VA 22655
Getting there
Car HireSee all Stephens City car hire
238Reviews4Q+A39Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The hotel was spotless and the staff where super nice. The breakfast was delicious I will be coming back to this location really enjoyed ourselves. The hotel was also super close to a Greek place called Romas the food was amazing.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room was nice. Breakfast items that we’re supposed to be hot were cold! Pancake’s inedible. Could not eat. Went elsewhere for a hot and delicious breakfast. No one seemed to care about food service/quality. This does not bode well for guests. It seemed that breakfast was just thrown together, training is needed on regular basis.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Plan on eating breakfast at a restaurant nearby. Food inedible here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Holiday Inn Express Winchester South Stephens City, an IHG Hotel
Responded 16 Jan 2023
Hello, BTK1127 We value your opinion as it helps us understand how to serve our guests better. Thank you for making us your primary choice for accommodation. I would like to take this chance to apologize for the situation you have encountered. Don't worry, I have shared your sentiment with our management for further attention. We strive to deliver the most delightful and awesome experience every time. Our team can't wait to host you again and show you all the improvements and changes based on your valuable feedback. We hope to see you soon! Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our overnight stay while traveling back to PA from NC. We booked using reward points. Were assigned room 301. TV didn't work at all, the phone was not even connected to the wiring. After a long day's travel we just wanted to stay in, watch a little TV and go to bed. I went down and spoke to Chris, the front desk attendant. Told him TV didn't work, could someone come up and fix it. I was told several TV's weren't working because of a storm the other night. I asked if they could switch rooms with a working TV. he said they are overbooked and that wasn't possible. They also couldn't fix the phone because the connections for all the phones were the wrong ones. I asked to speak to a manager but Chris said they are not allowed to call the managers when they are off the clock. We grabbed our luggage , handed back the keys, and went to the Quality Inn next door. The Quality Inn personnel were kind and helpful. Their TV's surprisingly all worked in spite of the storm, phones worked too. I had to make several calls to even get my reward points restored. Holiday Inn, you need a wake-up call!…
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Date of stay: July 2022
Service
Room Tip: Find another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Holiday Inn Express Winchester South Stephens City, an IHG Hotel
Responded 8 Aug 2022
Dear Kamarie7, Thank you for choosing our hotel while visiting Winchester South Stephens City and for taking the time to provide feedback about your experience. Pleasure having as our guest. I would like to apologize for any inconvenience caused by the not working television and the service of our staff. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to have the opportunity to welcome you again in the future. Best regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a couple of days while visiting family in the area. Bed was comfortable and the hotel had all the basics. However the hotel is showing a lot of wear. Both room door and the bathroom door had the wood veneer peeling off. The hotel entrance has two sliding glass doors but the exterior set was stuck open. There is a side door to the hotel but guest keys could not be used to enter this way; had to walk around to the front. Staff was friendly. Included breakfast was basic.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Holiday Inn Express Winchester South Stephens City, an IHG Hotel
Responded 20 Jul 2022
Dear GaPeppy, Thank you for sharing your impressions of your recent stay with us, and for choosing our hotel for your visit in Winchester South. I am pleased that the service of our staff and our comfortable beds met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comments about the maintenance of our hotel. Please be assured that I will forward your comments to our team to provide a better experience in the future. I apologize if this might have caused you inconvenience. Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this Holiday inn first we were given a room that was not made up Told the front desk she gave us another room think room number was 105 it seemed fine The next morning my wife opened a drawer it was full of leftover pizza etc took a picture went to front desk she came to the room and took pictures said that they would refund our night etc Did not still charged us I have called twice to customer relations and they say they can only The first time the wrong holiday inn called Now nothing So much for all there talk about cleanness two rooms neither were cleaned In over 40 years of traveling have never had a hotel not listen if the was a problem I guess we go back to the Hampton inn and Fairfield’s
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Holiday Inn Express Winchester South Stephens City, an IHG Hotel
Responded 17 Mar 2022
Hello 415dougp, Thanks for sharing feedback. We offer a simple and engaging place to rest. However, the first room assigned was not made and the second room had a leftover pizza in the drawer. I am sorry for the letdown. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Comments such as yours are valuable and relayed to the team to help point out areas needing additional attention. In line with this, do know that I sent a private message to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We used IHG points for a one night stay at this hotel. We have stayed at numerous Holiday Inn Express hotels, and this one was by far the worst. The lobby was messy and the floors looked dirty. We were told not to use the side door because it was not working well - which was true - it could not be locked because part of the jamb was broken off. We were given a first floor room. On opening the door, the room had an odor and the tile floor looked dirty - I wondered if the room had been cleaned. On closer inspection, the floor was chipped and stained but didn't have debris on it. The towels were fresh and the bathroom was in order, but the tub had mildew around the caulk and a large stain in the tub. There is very little lighting in these rooms - only one light by the door, lamps on the wall by the bed and one light on the desk. The next morning, my husband went to the lobby early for breakfast, which was overcooked eggs and sausage. He overheard the breakfast attendant tell another staff member that she was "still throwing up". I had breakfast elsewhere. When we left, there was no one at the desk to resolve credit card charges that should not have been made - the room was free on IHG points. Usually a small charge is made, then removed before checkout. We wondered if we were given a bad room because it was on points - not our experience on other stays. This hotel is in poor repair, not very clean and understaffed.…
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Holiday Inn Express Winchester South Stephens City, an IHG Hotel
Responded 9 Mar 2022
Hi BridgetC95, Thank you for sharing your feedback on your recent stay. We strive to offer our guests quality service and comfort. I'm sorry that your almost perfect experience was affected due to the condition of our hotel, cleanliness issues, breakfast, room lighting, and the incidental fee. The incidental deposit usually goes back if there's no damage in the room and once your card provider releases the hold. I have shared your sentiments with the management team for their reference. I trust they'll use your review for improvements and ensure a better stay experience moving forward. I hope you will give us another chance by staying with us again to show you that your unsatisfactory stay was an exception. Regards, Virgil N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During a trip up I-81 it was time to find a place to spend the night. We stopped here at the Holiday Inn Express. We got there around 3:00pm and the rooms were not ready so we had to wait about an hour but we went to eat and get gas and when we got back to the hotel the room was ready. The room was in good condition but the bathroom looked well used. The room was quiet and we got a good night's sleep.
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Date of stay: November 2021Trip type: Travelled on business
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is OK for a night passing through, if you have a travel coupon. It probably would not be worth the rack rate or internet rate. The room was typical, but seemed to have a bit a musty odor. The breakfast area did not have the good cinnamon rolls, that we have to expect from a HI Express. When asked about the attendant said that the truck had not come. HI Express should never be without cinnamon rolls, This is like Dairy Queen being out of ice cream.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stopped here because it was 1/2 way on our trip to Snowshoe, WVa. I'll start with the Pro points: The room was clean. The bed was very comfy. The shower was hot. The hotel was quiet. The lady that greeted us (when we came in at 10 PM) was super friendly! We stayed in Room 223. The Cons: the room is old and in DIRE need of updating. The bathroom door looks like a wild animal was trapped inside and tried to claw its way out. The AC was on, but could not be turned up or down. The remote turned the TV on, but would not change channels (we had to do it manually on the back of the TV). Normally the Holiday Inns we stay in are much nicer, but again, this wasn't so bad. It served it's purpose in the ways that mattered most!
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
....Really impressed with the wide open, bright, colorful, AND modern first impression lobby...really refreshing and inviting. Then there was the front desk wonder Julie who was so pleasant and caring...The people, well they make it. Also impressive was the beautiful-personable-"colorful" lady named KIM who later worked the front desk....then follow that up with a Miss Destiny..and you've a SLAM-BANG!! The only real drawback that MUST BE addressed is the pool area...only one (1) table and that hadn't been cleaned in a long-long time --NO umbrellas....just NOT inviting...Miss Vanessa-this needs attention. Breakfast was really good AND made even better by a lady named Debbie who ,if not replenishing was a busy bee cleaning and ensuring a healthy dining experience...That a.m. lady NEVER quit. We only hope this place DOES NOT start slipping...right now it IS tremendous....right KIM?? We did very much enjoy it. Steve and Barbie B. - Elmira, NY…
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Date of stay: August 2021
Value
Location
Service
Room Tip: ...just talk to JULIE, DESTINY, or the Lady KIM-- they're terrific!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$98 - US$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express winchester south hotel stephens city, holiday inn stephens city, stephens city holiday inn
LOCATION
United StatesVirginiaStephens City
NUMBER OF ROOMS
69
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Frequently Asked Questions about Holiday Inn Express Winchester South Stephens City, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Nearby attractions include Newtown History Center (0.5 km), Cloth Peddler Quilt Shop (0.6 km), and Main Street Classics (0.6 km).
What are some of the property amenities at Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Conveniently located restaurants include Roma Casual Italian & Greek Dining, Waffle House, and New Town Creamery.
Are there opportunities to exercise at Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Express Winchester South Stephens City, an IHG Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Stephens City.
Are any cleaning services offered at Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Winchester South Stephens City, an IHG Hotel?
Many travellers enjoy visiting Belle Grove Plantation (10.0 km), Abram's Delight (11.1 km), and Long Branch Plantation (9.9 km).