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Extended Stay America - Washington, D.C. - Springfield

236 reviews
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Traveller (7)
Room & Suite (10)
Dining (1)
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Overview
  • Excellent48%
  • Very good20%
  • Average8%
  • Poor7%
  • Terrible17%
Travellers talk about
“front desk”(61 reviews)
“laundry room”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
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Reviews (236)Write a Review
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41
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All reviewsfront deskhome away from homelaundry roomspecial thanksrooms are cleanenjoyed my staycomfortable staydc areaspringfield mallmetrogigiappliancespetfreeway
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61 - 65 of 235 reviews
Reviewed 29 August 2015 via mobile

Conveniently located off of the interstate this establishment adorns a seasonal pool outdoor. The establishment is also only 8 walking miles from Springfield center. Very relaxing. Hotel sales staff and personnel very friendly and courteous. Shout out to Julia and Atat for their attentiveness and...More

Thank Starr G
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 15 September 2015

The team and I appreciate your enthusiastic remarks regarding your stay. I am glad to read that we were able to exceed your expectations! I truly appreciate your comments regarding our friendly staff and convenient location. Thank you again for sharing your experience with us....More

Reviewed 27 August 2015 via mobile

I recently visited the Washington, DC area and I stayed at the extended stay in Springfield Va. I have stayed at some of their other locations and I have to say this was my most enjoyable experience. The staff were very professional, courteous and friendly....More

Thank morgandrewry
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 14 September 2015

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff provided you with a great stay! I’m glad you enjoyed our comfortable rooms as well as all of the amenities our hotel has to...More

Reviewed 18 August 2015

I was not happy with the standards delivered at Extended Stay- at all. However the first problem was not their fault- Hotels.com booked me a room on the smoker's floor even though I stated clearly that I was asthmatic- I still would not suggest the...More

Thank Phillippa A
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 1 September 2015

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not exceed your expectations. To uphold our company’s high standards, I will...More

Reviewed 22 July 2015

I really hope someone in the hotel groups management reads this. I will give a little background on the situation. The first part is completely out of the hotels control and I don't blame them for any of it, but their part in what happened...More

1  Thank bonestructure
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 18 August 2015

The feedback provided in your review is much appreciated. I am sorry to hear that we didn’t have the available accommodations. In response to your feedback, I have contacted our reservation department to ensure that this can be prevented in the future. Thank you very...More

Reviewed 21 July 2015

This extended stay accommodation is perfect. The location of the hotel will take you to any point in the DC Metropolitan The greatest thing in this hotel is the staff lead by Ms. Julia Hanson-Takyi, General Manager. Julia is very helpful person. She is outstanding...More

Thank Imad A
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 18 August 2015

Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with our location and our wonderful staff during your visit with us. I will be sure to share your kind remarks with our team. Thank...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$86 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (7)
Room & Suite (10)
Dining (1)
Questions & Answers
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Jessica E
25 December 2016|
Answer
Response from Rohini H | Reviewed this property |
They are not a full service hotel to provide shuttle services. They are a low end hotel with mold, bugs, rust and torn bedspreads. Please spend your funds at a Hilton or Marriott or Starwood property where for the same... More
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Votes
Room Tips
"check with front desk"
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"Just don't stay here, not a safe location."
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"If you can upgrade to the large suite, do so.."
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"If at all possible visit the hotel first."
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