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    Extended Stay America - Washington, D.C. - Springfield

    6800 Metropolitan Center Dr, Springfield, VA 22150-1921
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    US$149
    US$149
    US$149
    Traveller (6)
    Room & Suite (7)
    Dining (1)
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    Overview

    • Excellent47%
    • Very good21%
    • Average7%
    • Poor7%
    • Terrible16%
    Travellers talk about
    “front desk” (55 reviews)
    “esa” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Washington, D.C. - Springfield
    Special Offer: Save up to 10% TODAY!
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 18 March 2015 via mobile

    We only stayed here for one night and booked the room on tripadvisor. We booked a queen studio and when we got there, the girl told us there wasn't a queen available so we agreed to go for the king. Then after filling out the...More

    Helpful?
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield

    I appreciate you bringing your experience to our attention. I am so disappointed that your room was not ready when you arrived as well as our restroom not being stocked properly. Please accept my apology. To prevent this from happening again, my team is communicating...More

    Reviewed 12 March 2015

    The location worked well for me. However, the rooms are stinky, dirty and disgusting. The pillows are old and yellowing. You can actually smell someones odor on the pillows. The room i was given at check did not have a proper functioning door lock. I...More

    Helpful?
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield

    Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear the room provided did not exceed your expectations. I discussed your comments with the staff, and we are...More

    Reviewed 9 March 2015

    I have been here for a month and halve and it has been a pleasant stay from both the front desk personnel. to the manager (Mrs.hanson), they are all very accomodating, proffesional, friendly, and provide top notch service to there clients!! If you are looking...More

    Helpful?
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield

    I appreciate you taking the time to write such a great review. I am glad to read that you were pleased with our hotel as well as our hotel staff. Thank you for choosing Extended Stay Hotels. We look forward to continuing to provide great...More

    Reviewed 18 January 2015

    From the friendly and courteous service I received from Cassandra at the front desk, to the spacious and accommodating room, to the tasty breakfast in the morning, Extended Stay in Springfield exceed my wildest expectations. And, because of Priceline, I got this fabulous room for...More

    Helpful?
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield

    Al - Thank you for writing a review about our hotel. We are thrilled to hear that we exceeded your expectations and that our staff, especially Cassandra, provided you with friendly service. Thank you again for sharing your experience with us. We would love to...More

    Reviewed 27 December 2014

    NO maid service in room the entire visit. My son was forced to go to the desk just to get towels, & half the time was told they were "being washed". They wouldn't give him extras so he wouldn't have to go down & ask...More

    Helpful?
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield

    We appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so we are disappointed to hear that our hotel policies and procedures were not explained to you. In an effort to keep our rates low,...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$91 - US$143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Springfield
    Photos
    Traveller (6)
    Room & Suite (7)
    Dining (1)
    Hotel & Grounds (9)
    Nearby
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    Questions & AnswersAsk a question
    jlerven
    Do you provide shuttle from BWI to to hotel?
    25 December 2016|
    Answer
    Response from Rohini H | Reviewed this property |
    They are not a full service hotel to provide shuttle services. They are a low end hotel with mold, bugs, rust and torn bedspreads. Please spend your funds at a Hilton or Marriott or Starwood property where for the same... More
    0
    Votes
    Room Tips
    "Be cautious if you want a smoke free experience."
    Read review
    "5th floor has smoking rooms."
    Read review
    "Loved my room very much, but main thing best customer service"
    Read review
    "Check the hot water in the room before you unpack!"
    Read review