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Extended Stay America - Washington, D.C. - Springfield

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Traveller (9)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent48%
  • Very good20%
  • Average8%
  • Poor7%
  • Terrible17%
Travellers talk about
“front desk”(61 reviews)
“laundry room”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Springfield
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (239)
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110
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42
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LanguageEnglish
110
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All reviewsfront deskhome away from homelaundry roomspecial thanksenjoyed my staycomfortable stayrooms are cleandc areaspringfield mallkhalidmetrosamappliancesaccommodationsfreeway
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1 - 5 of 238 reviews
Reviewed 4 weeks ago

There are plenty of hotels in the area that are $10-30 cheaper and offer better amenities. However if you do choose to stay here, I recommend the following: --Bring bedsheets or a sleeping bag. I had to ask for a new comforter upon arrival as...More

Thank rnrgrl102
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 4 weeks ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Hotel's Favourite
Reviewed 27 November 2017

The staff is very friendly and cooperative especially Sam, Isasell and Gigi.. The location is very convenient to train station and freeways. Free covered parking is additional benefit. The rooms are clean, The neighborhood is quite and secure.More

Review collected in partnership with Extended Stay
Thank Ashok G
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 28 November 2017

Ashok, thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the excellent service provided by our team. We appreciate your business and hope to welcome you...More

Reviewed 30 March 2018

3.5 star: they upgraded us to King bed which was nice! room was big neat and quiet. checkin was pleasant, we felt safe in neighborhood. Downsides: wifi not very good, bkfast is pick n go, they didn't make coffee after 9am (when bkfast was till...More

Thank Raakesh S
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 31 March 2018

Raakesh, thank you for your feedback. We are pleased to know We are pleased you had an overall good stay, but we regret the inconvenience you experienced while here. We hope you will consider us again the next time you are in this area. Sincerely,...More

Reviewed 23 March 2018

Extended Stay is really working at losing their best market - business travellers or contractors who need a comfortable place to stay with a decent kitchen. Extended Stay has that. What it does not have is functional Wifi, which is an absolute necessity for business...More

Thank barbarawwarren
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 24 March 2018

Thank you for choosing our hotel for your stay. We apologize that there were internet service issues during your visit and regret the inconvenience this caused you. We have asked our engineering team to address these concerns so that we can provide proper connectivity to...More

Reviewed 24 January 2018

This place is like better than heaven wish i found it 7 months ago. You dont need church Shiva Buddha or Allah just come here. It so good for me I in peaceful shock from other hotels felt i almost died at. GIGI also great...More

Review collected in partnership with Extended Stay
Thank diligentl2018
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 25 January 2018

Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$93 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$93 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (12)
Dining (1)
Questions & Answers
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Jessica E
25 December 2016|
Answer
Response from Rohini H | Reviewed this property |
They are not a full service hotel to provide shuttle services. They are a low end hotel with mold, bugs, rust and torn bedspreads. Please spend your funds at a Hilton or Marriott or Starwood property where for the same... More
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Votes
Room Tips
"Stay somewhere else."
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"check with front desk"
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"Just don't stay here, not a safe location."
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"If you can upgrade to the large suite, do so.."
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