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Residence Inn Springfield Old Keene Mill

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Residence Inn Springfield Old Keene Mill
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264 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Virginia
Reviewed 14 August 2015

Coming from western Virginia, this place is great! Gets you into the city from the last stop on the Blue and the Yellow metro lines. Which means no problem getting at seat. Hotel is a decent price for the city too. Clean, quiet, full kitchen with dishwasher too. Comfy bed. Not the biggest hotel room but definitely had all the...

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Helpful?
Thank charity554
nancy p, Front Office Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Dear Charity554, Thank you so much for staying at the Residence Inn Springfield. We are glad you were able to experience our wonderful amenities. Our mission is to ensure you have a wonderful stay. We look forward to seeing you. Best Regards, Nancy Palma Front Desk Manager

Chicago, United States
Reviewed 8 August 2015 via mobile

This location is great as it is centrally located and very close to major highways. I've stayed there for a total of 20 days between January and April 2015. The rooms are extremely comfortable and the staff is very helpful. The only area of improvement that I suggest is improving the breakfast selection. The free parking is very convenient as...

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Helpful?
Thank Rawad T
nancy p, Front Office Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Dear Rewad T, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best Regards, Nancy Palma Front Desk Manager

Chanhassen, Minnesota
Reviewed 18 July 2015

Still a great place to stay, although my stay this time hardly counted. Arrived late one night and left that morning, but was greeted by helpful staff on arrival and a great team for the breakfast buffet that morning. The room/suite was nice and clean with one surprising exception - the kitchen garbage can was teeming full - oops. Everything...

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Helpful?
Thank frozen-in-MN-US
nancy p, Front Office Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Dear, Frozen-in-MN-US Thank you for taking the time to take our survey on Trip Advisor. Welcome back! We love hearing that your stay is always enjoyable. Our associates strive to provide a pleasant stay an effort to become your hotel choice when in the area. We look forward to see you again. Best Regards, Nancy Palma Front Desk Manager

A TripAdvisor Member
1 review
Reviewed 16 July 2015 via mobile

Exceeded expectations every step of the way. Very pleasant, friendly and accommodating. After closing down several times she went in the back to get breakfast for me and my Dad. We were late and she assisted us each and every time. Thanks for making our stay a wonderful experience.

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Helpful?
Thank A TripAdvisor Member
nancy p, Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Dear, A TripAdvisor Member Thank you so much for staying at the Residence Inn Springfield. We are glad Yesenia went above and beyond to assist you and you father. Yesenia is a wonderful asset to our team; we have shared your review with her. We hope to see you again when you come back to the Northern VA area. Best...

Whitsett NC
Reviewed 7 July 2015

We enjoyed our one night stay at this hotel on our way to New York. The property is very nice, well maintained and the staff was very friendly. The breakfast is very good. It is easy to get to the hotel from I-95/395. We would definitely stay here again.

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Helpful?
Thank Merle198360
nancy p, Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Hi, Merle 198360 Thank you so much for taking time to write such a great review of our hotel service and amenities. Our staff is great, way to go! We hope to see you and your family back soon! Best Regards, Nancy Palma Front Desk Manager

Lorton, Virginia
Reviewed 1 July 2015

I had the pleasure of staying here for several weeks while I was house hunting due to a job relocation. The entire staff is very attentive to every guest, however, there are a few staff members that deserve to be mentioned by name. Ty -Front desk representative - Extremely high customer service skills, very personable and honestly cares about your...

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Helpful?
Thank Elaine A
nancy p, Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Dear Elaine A, Thank you so much for staying at the Residence Inn Springfield. Glad you were able to enjoy most of our amenities. We have recognized Ty, Raquel, Heraclito, Yessi, Dina and Delmi during our daily meeting, to let them know what a wonderful experience you had. We truly hope to see you again. Best Regards, Nancy Palma Front...

Santa Fe, New Mexico
Reviewed 21 June 2015

I've very familiar with this hotel as I stay here about eight weeks per year. The friendliness of the staff just can't be beat. All of the staff (front desk personnel, janitors, housekeepers, and the crew who handles the daily breakfast station) are very friendly. In particular, the wonderful ladies (especially Yesenia) and gentleman who keep the breakfast station well...

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Helpful?
Thank PDF2015
nancy p, Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Dear PDF2015, Thank you so much for staying at the Residence Inn Springfield. You will always be welcomed to our hotel. As you have mentioned we have a wonderful staff and we are here to serve you and your family. We are glad to have Yesenia in our team she's wonderful. Again, we look forward to see you. Best Regards,...

Fishkill, New York
Reviewed 16 June 2015

We stayed here; had to attend a funeral. The place was a warm, quiet, welcoming experience. The suite had every amenity imaginable; and it was spotless. Service was swift and efficient. I can't say enough good things about it. We will think about booking it for a happier occasion in the future!

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Helpful?
Thank t d
nancy p, Front Office Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Thank you so much for staying at the Residence Inn Springfield. We are glad you enjoyed your stay. We hope to see you soon if you come to the Virginia area. Please take advantage of our wonderful breakfast, shuttle, and many more amenities that we provide. Warmest Regards, Nancy Palma

Hillsborough, NC
Reviewed 14 June 2015

We were greeted by a very friendly and welcoming desk staff at 10:30 pm on a Saturday night and checkin went very smoothly. The room was clean but carpet and furnishings were worn and stained. The bed was on the hard side and pillows were lumpy. But the AC worked great on a very hot night and kept us cool....

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Helpful?
Thank Tarheel78
nancy p, Front Office Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Thank you so much for your feedback, and for staying at the Residence Inn Springfield. I am glad my staff took care of you and your family. I do apologize for the inconvenience during your stay at our hotel. We are working on getting new furniture for all rooms. I would like for you to give us another opportunity so...

Springfield, Virginia
Reviewed 30 May 2015

We have stayed many places in between military moves. This one is particularly long moving from Japan. NO hotel has ever been this wonderful! Everyone at the desk every minute of every day is always smiling and very kind and willing to help. The beautiful ladies and the wonderful gentleman at the breakfast station are always kind and say good...

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Helpful?
Thank happyguest2015220
nancy p, Front Office Manager at Residence Inn Springfield Old Keene Mill, responded to this review

Thank you so much for staying at the Residence Inn Springfield, and for your feedback. I am proud to say we have a wonderful team, and we are always here to assist you and your family. Glad we immediately took care of your daughter, and we hope she feels much better. We hope to see you and your family soon....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Brand new Residence Inn in a prime location adjacent to I-495 (The Capital Beltway), just 3.5 miles from the main post at Fort Belvoir and within easy reach of the many government and military Army and Defense agencies at Fort Belvoir. Guests enjoy complimentary breakfast each morning, free Internet access and onsite fitness center. Each suite features full kitchens and separate spaces to work, dine and unwind. ... more   less 

Additional Information about Residence Inn Springfield Old Keene Mill

Address: 6412 Backlick Rd, Springfield, VA 22150-2633
Region: United States > Virginia > Fairfax County > Springfield
Price Range: €103 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Springfield Old Keene Mill 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Residence Inn Springfield Old Keene Mill Hotel Springfield
Hotel Style:
#2 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Springfield Old Keene Mill staff and other travellers.
3 questions
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Springfield, Virginia
Tallahassee, Florida
over a year ago

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Questions? Get answers from Residence Inn Springfield Old Keene Mill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the street if you can.”
 of 5 bubbles joebobbilly, 29 Jan 2017 | Read review
“Room 632 is as far away from the elevators as you can get & can be noisy.”
 of 5 bubbles MJGso, 15 Jan 2017 | Read review
“High floor, away from elevators”
 of 5 bubbles QuaziF, 14 Jan 2017 | Read review
“Ask for a room facing the parking ramp for less noise. There are no good views.”
 of 5 bubbles lvwhitin, 28 Sep 2016 | Read review
“Check the view before you unpack: our room was right across the street from the All-night Adult Video and Accessory store.”
 of 5 bubbles JaniceB803, 14 Sep 2016 | Read review
5 of 5