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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Heraclito Bejarin and the rest of the staff were always friendly and on point. The free beer monday-wednesday made for a perfect break after work! The rooms were huge and comfortable, but still kept immaculate by the staff. I would stay here again in a...More
Thank M B
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 17 May 2016
Dear Valued Guest,
Thank you so much for taking the time to share your great feedback from the Residence Inn Springfield. We are happy that you received such great service from Heraclito during your stay and we will be sure to share feedback with our...More
I stayed in this Marriott many times. It is always clean, safe, free parking, reliable staff, great breakfast and close to places to eat and a supermarket. Very quiet place, good for light sleepers. Close to metro, but not walking distance. Will return as this...More
Thank WellsTrips
Response from nancy p, Front Office Manager at Residence Inn Springfield Old Keene MillResponded 17 May 2016
Dear Valued Guest,
Thank you so much for taking the time to share your wonderful feedback from your recent stay here with us. I could not have given a better review myself that would let fellow travelers know about all of the great things our...More
The staff, the facility, the hotel--all are amazing. The only problem is the location is hard to get to without gps...holy cow! What a breakfast! I stayed here for my son's graduation from TBS at Quantico--and while it is hard to get to, and 40...More
Thank 17wandalust46
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 17 May 2016
Dear Valued Guest,
Thank you so much for taking the time to share your great feedback from the Residence Inn Springfield. I can understand getting to our hotel can be a challenge, however you can always reach to us, and we be more than happy...More
Some 20 years after we met, I married my high school sweetheart on April 23rd and we hosted our reception down the street at the Springfield Golf & Country Club. We considered several hotels in the area for our wedding room block before ultimately deciding...More
Thank NDSweetpea
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 3 May 2016
Dear Valued Guest,
Thank you for giving the Residence Inn Springfield an opportunity to host your wedding room block. Congratulations! We are delighted to hear Jasmine and the staff went above and beyond your expectations. Hopefully, in the future Marriott Rewards will have extra bonuses...More
Having breakfast and after work snacks is one of the best parts of the day. Yesenia and Heraclito always have a happy attitude when I see them for breakfast, it makes me feel like I belong at the Residence Inn. These two dining room personnel...More
Thank garyaburrowsciv
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 2 May 2016
Dear Valued Guest,
Thank you so much for taking the time to share your great feedback from the Residence Inn Springfield. We are happy that you received such great service from Yesenia and Heraclito during your stay and we will be sure to share your...More