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Residence Inn Springfield Old Keene Mill

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Traveller (51)
Room & Suite (53)
Dining (6)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“parking garage”(17 reviews)
“trader joes”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn Springfield Old Keene Mill
Special Offer: Member Rates
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Offers from Residence Inn Springfield Old Keene Mill
Special Offer: Member Rates
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
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Traveller rating
205
66
17
8
5
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LanguageEnglish
205
66
17
8
5
Show reviews that mention
All reviewsparking garagetwo bedroom suitetrader joesfull kitchendining tableawesome customer servicedc areasecond homeoatmealfull sizemetro stationhome away from homefree breakfastwould stay againhotel is cleanclose proximityeach morning
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1 - 5 of 301 reviews
Reviewed 2 weeks ago via mobile

My husband and I were moving from NJ down to Charleston last week. My car started to overheat on the side of the road and had to get towed to fiat. My father in law booked us here so we were close to the dealership....More

Thank Fay W
Response from Afiya M, General Manager at Residence Inn Springfield Old Keene MillResponded 1 week ago

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and...More

Reviewed 19 May 2018 via mobile

We love Residence Inn and this was no exception. The employees were all very friendly and helpful. Helpful that they will take you to the metro station and pick you up. Close to alot of different restaurants.

1  Thank justme2ooo
Response from Tharaldson, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 4 weeks ago

We are happy to hear you enjoyed your stay and our staff took great care of you. Thank you for your review and recommendation. Have a Great Day! Amy Trostle

Reviewed 17 May 2018 via mobile

Great stay as always. I choose this place over others whem I'm in the area. Mostly clean room (little mildew under shelf in shower & tracks of closer door could stand a vacuum) and very comfortable setup. Quite, quaint grounds and property. Awesome and polite...More

Thank sjalbertson
Response from Afiya M, General Manager at Residence Inn Springfield Old Keene MillResponded 18 May 2018

Thank you for your review. We take pride in our hotel and glad that your stay with us was great! I have noted the cleanliness issues and have addressed them with our team to ensure that this has been corrected. We thank you again for...More

Reviewed 14 May 2018 via mobile

Very well maintained property. Speedy check in, clean room. Free parking garage, free great breakfast. My only regret is that I only needed to stay one night! Close to the interstate, metro station, and Springfield Mall.

Thank 122randim
Response from Afiya M, General Manager at Residence Inn Springfield Old Keene MillResponded 17 May 2018

Thank you for your review. We truly appreciate your business. We hope to see you again in the future.

Reviewed 23 April 2018

(I give an excellent score for the hotel staff mentioned below. The overall rating is average to very good.) I have stayed at this location at least 4 times. The 2 gentlemen who checked us in on Friday night were very pleasant, welcoming, and willing...More

Thank ManyYearsACustomer
Response from Roberto P, Manager at Residence Inn Springfield Old Keene MillResponded 24 April 2018

Dear valued customer, Thank you for taking the time in writing a review on your recent stay at our location. We are very pleased to know our staff provided you an excellent experience at our hotel and will certainly recognize them for this. We apologize...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$125 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (53)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
merlemom
14 May 2017|
Answer
Response from lm0s0 | Property representative |
The hotel is 11.6 miles from Mount Vernon, about 20 minutes drive.
0
Votes
Frances M
20 August 2015|
Answer
Response from Meg A | Property representative |
Yes, we do! It is available Monday-Thursday each hour on the hour 7am-10pm. Friday-Sunday 7am-8pm each hour on the hour. Hope that helps!
0
Votes
Room Tips
"Being on the third floor was comforting just in case of an emergency."
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"I've seen guests with pets in their rooms. If you have allergies, make sure you request a room that has..."
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"Pick a room with a Northern view of the tall neighborhood trees of Springrfield."
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"All rooms seem remodeled and quiet"
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