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BEST WESTERN PLUS South Hill Inn

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240 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Reviewed 2 weeks ago via mobile

I stopped at the South Hill Inn because I needed help changing a reservation at another Best Western. Even though I wasn't a guest at South Hill, the manager and his staff went out of their way to help me sucessfully resolve the Reservations. Com cancellation problem. They also helped me locate a room at a different location. The hotel...

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Helpful?
Thank Sybil H
Copenhagen, Denmark
Reviewed 3 weeks ago

Stopped here for one night on my way through NC/Virginia. I was dead tired and just looking for a place to crash for the evening--and here was a hotel with a very convenient location right off I-85. After an extremely fast check-in I went to my room. The room was of good size and clean. Rooms have a microwave and...

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Thank american_expat_CPH
Reviewed 18 January 2017

My trip to South Hill was a disaster. I was given the wrong information when I booked, which basically left me stranded. However Sharon, the day shift Receptionist, went above and beyond to assist me. She was very friendly and courteous. She was also a listening ear. I really appreciated her support and desire to help. if I ever had...

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Helpful?
Thank Shekita G
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Shekita G.: I apologize about the experience you had during your booking process. Sharon, Front Desk Supervisor, follows our mission to provide our guest’s with not only tangible assistance, but also the intangible ones like a listening ear. Before your next trip to South Hill please contact me directly at (434) 955-2777 so I can help you with your...

alpharetta ga
Reviewed 17 January 2017 via mobile

It had been awhile since I had stayed at this hotel. I decided to stay there on my holiday travels mid-December. I was delighted to find friendly, helpful staff. Also the hotel had been updated and as always before, it was clean and attractive. It is always nice to stay a few days and see the greet staff (many who...

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Helpful?
Thank kbanks
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear KBanks.: It is always an honor that a guest returns and stays with us. I can’t put into words that your repeat stay with us is an indicator of the ultimate guest experience that the staff provides to our guests. If you have any travel needs or requests please do not hesitate to contact me directly at (434) 955-2777....

Conover, United States
Reviewed 1 January 2017

Older hotel but remodeled with amazing staff. Totally enjoyed our stay which was comfortable and quiet, despite being pretty close to the highway. Many food choices nearby and several gas stations within a short distance.

Review collected in partnership with Best Western
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Helpful?
Thank Craig W
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Mr. CraigW.: Age is just a number, as long as, you keep up and remodel often. We pride ourselves in consistently remodeling our property so it can function with the new travelers. We are currently remodeling our workout facility and installing new RFID locks for our guest rooms. On your next stay please contact me at (434) 955-2777 directly...

Truro, Nova Scotia
Reviewed 1 January 2017

We were just passing through the city and wanted a good night's sleep. Everyone was kind, and room was clean. The breakfast area was nice and there is a quiet sitting area by the fireplace. I would return if I was in the area again.

Review collected in partnership with Best Western
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Helpful?
Thank ZeddyK
Jay R, Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear ZeddyK.: Thank you for choosing the Best Western Plus as your hotel on your travels. One of our goals is to provide an ultimate guest experience to our guests. Once a guest arrives at our hotel we want them not to have any other worry and for our staff to provide them with what they need to relax and...

Newton, North Carolina
Reviewed 25 November 2016

Excellent,especially the staff,Sharon is awesome,Karen is also nice.We always stay at Best Western in South Hill,Virginia. We always stay there.Very good breakfast.Great place to stay.just call and make reservations,

Review collected in partnership with Best Western
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Thank patriciawI2343AA
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Ms. PatricaI2343AA: Providing the ultimate guest experience is one of the most important thing we do here for our guests. We want our guest to relax and unwind when they stay with us so they can focus on themselves. Let us provide you with a comfy bed, a hot breakfast, free WIFI and our guest services team will provide...

North Little Rock, Arkansas
Reviewed 22 October 2016

They've tried to update it but it's definitely an older hotel. The décor is modern but still has the popcorn ceiling. Good location - easy access to the interstate and restaurants. Bed was okay. Bathroom is very small and has no ventilation. Rooms do have mini-fridge which is always nice. It was not the cleanest (or dirtiest) hotel I've ever...

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Helpful?
Thank RazorbackWARD
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear RazorbackWARD: We understand that our property is not the newest but the guest service that we provide our guests second to none. We are in the process of remodeling property: currently we are updating our weight room, guest door locks and public bathrooms. We plans for further remolding in the near future in order to provide the ultimate guest...

Washington DC, District of Columbia
Reviewed 22 October 2016

I stopped in South Hill for the night while I was on a road trip to North Carolina. I had never stayed at a Best Western before and had limited knowledge of the South Hill area so I wasn't sure of what to expect. I was pleasantly surprised. Pros: Service was fast and friendly. The bathroom, foyer & beds were...

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Helpful?
Thank KatyD12345
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Ms. KatyD12345: It was a pleasure having you stay with us and allowing us to provide you a wonderful stay with a hot breakfast after a comfortable night’s rest. We are in the process of remodeling property: currently we are updating our weight room, guest door locks and public bathrooms. We plans for further remolding in the near future...

Reviewed 15 October 2016

I stayed at this property the week of 10/06/2016. The toilets in the building failed to work, the internet failed to work most of the time, we had mold on the ceiling in the bathroom, dust and dirt blowing from the A/C unit . After giving management a couple of days to correct the problems in which they did not...

Review collected in partnership with Best Western
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Thank ron l
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Mr. Ron L.: I do apologize about your experience that you received while you stayed with us. Unfortunately due to the extreme weather our town had city sewer and internet problems. I personally gave back 10% plus another 5% for the entire stay to show good faith that we appreciate you being our guest. Next time please contact me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western South Hill Inn is located in the heart of Lake Country, on Interstate 85 at Exit 12A. The area is full of historical and unique finds. Experience the comfort and charm of the south with the tranquil water of Lake Gaston and Buggs Island Lake. Take a drive through the countryside and visit the local winery, antique shops, museums and civil war routes. The hotel is just minutes away from the local businesses and restaurants. ... more   less 

Additional Information about BEST WESTERN PLUS South Hill Inn

Address: 101 Thompson St, South Hill, VA 23950-1753
Region: United States > Virginia > Mecklenburg County > South Hill
Price Range: €67 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS South Hill Inn 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western South Hill Hotel South Hill
Holiday Inn La Crosse
La Crosse Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS South Hill Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS South Hill Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the opposite side of Interstate 85. They are super quiet.”
 of 5 bubbles HowardC460, 23 Aug 2016 | Read review
“Our room was fine, even though it was near the pool.”
 of 5 bubbles 857carolyng, 2 Aug 2016 | Read review
“Stay away from rooms near pool or parking lot. I had noise problems with car radios.”
 of 5 bubbles annedI4830TX, 31 Jul 2016 | Read review
“All Room is good in this Hotel.”
 of 5 bubbles tima874, 6 Jan 2016 | Read review
“we stayed in 124 both times”
 of 5 bubbles O1576VEmarias, 1 Oct 2015 | Read review
5 of 5