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Hilton Garden Inn Richmond Airport

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Hilton Garden Inn Richmond Airport
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446 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Gainesville, United States
Reviewed 13 July 2016

Good location, nice staff, nice appearance. Our stay was good no real complaints. It was walking distance to WAWA, so if you wanted drinks and snacks that was a plus. Safe environment, other hotels were right next to each other. Quiet inside and outside. The dinner we had was not bad but not great either. We both had the 1/2...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin T
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings as well as your honest feedback in regards to your food & beverage...

Emporia, Virginia
Reviewed 10 July 2016

The hotel is nice in appearance this staff that checked us in on Thursday was wonderful. There was however an employee that worked Saturday afternoon and Sunday morning at check out that acted like we did not exist .

Review collected in partnership with Hilton Garden Inn
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Thank 884marcelleb
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to provide feedback on your experience at our property from your recent stay with us. It is our goal to ensure that each and every one of our guests has the most productive and enjoyable stay as possible and we are sincerely apologetic for any inconvenience...

Washington DC, District of Columbia
Reviewed 8 July 2016

My family and I stayed here after not being able to get into the HGI downtown. I was skeptical but pleasantly pleased with the cleanliness and service at the hotel. Our housekeeper Lisa was very nice and even tucked my 1 year old's baby doll into a blanket in her crib when she cleaned the room. The front desk staff...

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Helpful?
Thank tanyat5683
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Congers, New York
Reviewed 6 July 2016

I came down to visit friends and once again enjoyed a wonderful stay at this HGI. The rooms are extremely clean and the staff is extremely customer service oriented. There is always free coffee and the restaurant service is quick and the food good. They really do go the extra mile to make you feel welcome. I always stay at...

Review collected in partnership with Hilton Garden Inn
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1Thank 487l0rrainec
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Lynchburg, Virginia
Reviewed 6 July 2016

Super clean, fast service, knowledgeable and friendly staff and the amenities were a bonus! Also, we were less a mile from an international airport and did not hear a single jet while inside. This company must have spent a fortune on the sound proof glass.

Review collected in partnership with Hilton Garden Inn
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1Thank Ake121002
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

San Diego, United States
Reviewed 5 July 2016

Very clean and comfortable hotel near the RIC airport. Staff very pleasant. My housekeeper Lisa was very friendly and attentive over my 3 week stay. Bang at the front desk greeted me every evening, and accommodated a few special requests. The common areas of the building were a bit too cold.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jaden L
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Upper Marlboro, MD
Reviewed 4 July 2016

I've stayed at this hotel multiple times and haven't been disappointed yet. Conveniently located close to the airport and Interstate 64, also large shopping center with Target, Martins grocery store, Cracker Barrel and many many other restaurants within 5 minute drive. There's a Wawa that's even closer. Breakfast and lunch are available onsite. Nothing luxurious about the rooms but they're...

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Helpful?
Thank eBayQueen98
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

West Mifflin, PA 15122, United States
Reviewed 4 July 2016

Facility -OK; however, dinning experience a "disaster". Will not compromise eating at hotel/motel restaurant(if any) as the food is generally not prepared by professionals. When this situation occurs the facility recognizing the inadequacies of the food that had been prepared should have just written the meal "OFF". It was not consumed at all; furthermore, a second item was prepared(different from...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Andrew M H
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings as well as your honest feedback in regards to your food & beverage...

Alexandria, United States
Reviewed 4 July 2016

Paula at the Front Desk at the Hilton Garden Inn at the Richmond Airport made our stay perfect from the first call in to make the reservation. She was so pleasant and helped us immensely during our one night stay. We were there for a Wedding of our great nephew and everyone had a great experience because of Paula and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dixie G
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Parsonsburg, Md
Reviewed 2 July 2016

We will definitely stay there again. HGI never let's us down. Huge pretty lobby; receptionist was very nice; quick and easy check in; halls were bright and clean; room was exceptional and spacious; lots of outlets for our 4 phones; email checkout; I don't think breakfast was included, although coffee station was available; we did have breakfast in restaurant and...

Review collected in partnership with Hilton Garden Inn
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Thank 1SGRetiredArmy
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Richmond Airport

Address: 441 International Center Drive, Sandston, VA 23150
Region: United States > Virginia > Sandston
Price Range: €132 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Richmond Airport 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Airport Hotel Sandston
Hotel Style:
#1 Business Hotel in Sandston
#1 Romantic Hotel in Sandston
#4 Family Hotel in Sandston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Richmond Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You'll be near the airport, there are no quiet rooms”
 of 5 bubbles SharpShoey, 3 Oct 2016 | Read review
“Make sure your not close to the elevator. Get top floor if you can.”
 of 5 bubbles M2593DSdm, 31 Jul 2016 | Read review
“Ensure you discuss the issue with cell reception and get a guarantee that you will have it!”
 of 5 bubbles RussDizzle, 25 Jul 2016 | Read review
“If looking for a hotel with restaurant and with bar..this is the one for you!”
 of 5 bubbles lakidac2015, 6 Dec 2015 | Read review
“The restaurant has some awesome food”
 of 5 bubbles 80bobs, 25 Oct 2015 | Read review
5 of 5