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Holiday Inn Richmond Airport

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116 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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East Greenbush, New York
Reviewed 3 weeks ago via mobile

Staff were professional, friendly and socialable. Breakfast may not be free, but resturaunt breakfast was delicious and reasonably priced. Coffee in lobby very strong, resturaunt coffee excellent. Hotel room spacious, clean and comfortable. Great location off rt. 64. Shopping mall 2 minutes down the road.

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Helpful?
Thank Sillub
Billie H, Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for the lovely review of our hotel. We do strive to provide excellent service to your guest and make there comfortable and enjoyable. Our hotel staff is looking forward to seeing you again in the future.

Santa Rosa, California
Reviewed 17 March 2017

Relatively new clean and fresh. Busy lounge for beer wine and mixed drinks. Reasonable menu with quick service even on a busy night. Airport shuttle service starting at 4:00am. Will take you to local restaurants or shops if it can be fit into the schedule. Considering prices around the airport this was reasonable. Give it a try.

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Helpful?
Thank uqaake
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for staying with us!! We are happy to hear you enjoyed your stay with us. Our dining room is a great place to relax and unwind so I am glad you found it pleasant as well. We do look forward to serving you again. And appreciate your taking the time to post this nice review.

Severn, Maryland
Reviewed 2 February 2017

went for a conference with the husband .. the staff was so awesome they couldn't have been any nicer ... Power was lost in part of the hotel due to an incident at a nearby gas station and they even offered to help carry a gentleman that was in our group in a wheelchair to carry him down 5 flights...

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Helpful?
Thank Sally S
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

thank you so much for the nice comments. We are here to provide customer service and glad everyone was helpful. I do apologize for the issues in the dining room and will address that right away. We look forward to your return to Richmond and staying with us again.

Reviewed 19 January 2017

The room was clean and comfortable for my husband and I. The Holiday Inn provided a nice choice of items for a buffet breakfast. It is in a central location but hidden behind other hotels. Checking in was very smooth and fast as was the checking out process.

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Helpful?
Thank Janice C
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for such a nice review of our hotel. We are pleased that everything was to your satisfaction. Our staff strives to provide great service and it means a lot to them when it is recognized by the guest. We hope you will visit us again soon when you are back in Richmond.

New York
Reviewed 9 January 2017

I spent about 10 nights at this hotel last year. The drive from RIC airport to the hotel is less than a mile. The hotel provides a shuttle service. However, the waiting sometimes was up to 1 hour, it was horrible. Some rooms were really disgusting. Some other times I was sent to a room that was already occupied. The...

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Helpful?
1Thank JEspinV
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

JEspinV I am so sorry that you stay with us was unsatisfactory. We strive to provide great service to all of our guest and in your case we failed. Should you wish to discuss your stay please call us at 804-236-1111. We would love to have the opportunity to change your opinion of our hotel.

Cedar Bluff, Virginia
Reviewed 23 October 2016

The hotel was very inviting, as you check in the (2) ladies were nice and very helpful especially when trying to find a nice restaurant. I was a bit surprised that I didn't hear the air planes landing and taking off from my room (the Richmond International Airport is just across the highway). Even though I was there for a...

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Helpful?
Thank Hilbillydoc
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

We are so happy to hear your stay was pleasant. Sorry to hear your conference was boring. Thank you for taking the time to write a review about your recent stay. I do apologize for the inconvenience that the elevator caused. We look forward to you staying with us again in the future.

Reviewed 18 October 2016 via mobile

My employer put me up in this place for a couple of nights for a business meeting. Therefore, I can't complain too much, as it was on their dime. One of the two elevators was out of order. That left only one operational where the wait times were up to 10 minutes. The view outside my room window was a...

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Helpful?
Thank Noel B
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for your candid review of your recent stay with us. I do apologize for the issues with elevator. We do hope to see you again in the future.

Roanoke, Virginia
Reviewed 17 October 2016 via mobile

This is an older property that has been remodeled , but under the covers it has issues. One of the two elevators was out of service, for a week or more according to staff, and the bathrooms are tub style and a little small. The hotel staff was very pleasant and engaging. The bartender was also a pleasure but, you...

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Helpful?
Thank Roanoketraveler888
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Cumberland, Maryland
Reviewed 25 July 2016 via mobile

This is a very nice, clean hotel. Staff was extremely nice and accommodating. Stayed here on a road trip and have flagged it in my contacts as a place I'll definitely stay again when in the Richmond area! The breakfast staff also was very friendly and accommodating to our children and to us. Helpful, clean, safe, crisp and peaceful. Great...

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Helpful?
Thank ItalianStallion76
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for your kind words. We are happy that your expectations were met and our staff was friendly and accommodating. We look forward to seeing you again soon.

Miramar, Florida, United States
Reviewed 19 July 2016

I had my weekend family reunion here on July 8 to July 10 2016. Everything was amazing!! The rooms were clean and top of the line,the service for all my banquets were excellent and the food was great.

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Helpful?
Thank EvelynWade
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

The Wade Family was wonderful!! We are so happy you chose our hotel to have your family reunion. Our staff enjoyed serving your family and friends during the event. We hope you will come back again soon.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Richmond Airport Hotel conveniently located only a mile from the Richmond International Airport (RIC), the Holiday Inn of Sandston, VA is a new hotel close to Richmond's finest attractions and businesses. Our Sandston hotel's central location provides easy access to great Richmond attractions, from racing at the Richmond International Raceway and Colonial Downs to events at the Richmond Convention Center, the Coliseum and VCU's Siegel Center. You can explore history and fine living at Mankin Mansion, the New Kent Winery and the waterfront district of Rocketts Landing, or take the family for a day of fun and education at the Virginia Aviation Museum. Business travelers appreciate our Richmond hotel's proximity to businesses such as Dominion Resources, Hewlett Packard, Million Air, Philip Morris Research Center, Qimonda, Smurfit-Stone and Thomas & Betts. You can utilize our business center, five meeting rooms and free Internet access to meet your business needs. This new hotel near the Richmond International Airport offers more than Richmond motels, as we feature an indoor pool and a 24-hour fitness center for use during your stay. You can satisfy your hunger without breaking your budget at the 1607 Bistro & Bar, our lounge and restaurant where kids can eat for free. Book with us today to reserve your Sandston, VA hotel room near Richmond's culture, history and all the area has to offer! ... more   less 

Additional Information about Holiday Inn Richmond Airport

Address: 445 International Center Drive, Sandston, VA 23150
Region: United States > Virginia > Sandston
Price Range: €118 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Richmond Airport 3*
Number of rooms: 143
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Also Known As:
Holiday Inn Richmond-Airport Hotel Sandston
Sandston Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the 5th floor hardly heard the planes”
882sallys, 2 Feb 2017 | Read review
“Top floors away from pool are quieter”
L9889QLjanicec, 19 Jan 2017 | Read review
“Rooms on the front have better views and less A/C noise”
Hilbillydoc, 23 Oct 2016 | Read review
“All rooms seemed equal”
ColleeninBaltimore, 20 Apr 2016 | Read review
“Either side you are looking at parking lots, but one side has the sun the other shade.”
Keydawn, 22 Jun 2015 | Read review
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