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Courtyard Richmond Airport

Expedia.comUS$124*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Richmond Airport
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439 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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Newport News, Virginia
Reviewed 1 week ago via mobile

From the pleasant staff, to the convenient location, to the newly refurbished rooms this is the place to stay near the Richmond airport! Only a quick shuttle ride away from the Richmond Airport. This Courtyard Marriott has it all. A mini convenience store. Coffee shop, TV's in the large sitting area in the lobby all make this a comfortable stop...

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Helpful?
Thank ShellyBeresh
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

ShellyBeresh, Thanks so much for your positive comments. We are equally excited about our refurbished. I cannot wait to welcome you again when you come back to Richmond Virginia. Kind Regards Duncan Oburu

White House, Jamaica
Reviewed 1 week ago

Only a 4 min Drive to the Airport, great service, Newley refurbished room was a lovely surprise and i love the new design and layouts. The complimentary transfer Driver was very engaging, over all i will be back maybe for longer given the location - Thank you

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Helpful?
Thank AdrianWhitehead
Kitty Hawk, North Carolina
Reviewed 1 week ago

Renovated Courtyard is clean, comfortable and convenient to airport. Facility staff is customer oriented and goes the extra mile to be helpful. Limited menu is available at the Bistro Café in the lobby. Several full service restaurants and a shopping mall for last minute travel items are all within 10 mile radius.

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Helpful?
Thank biztraveler05340
Central Florida, Florida
Reviewed 2 weeks ago via mobile

I stayed at this hotel and conducted a meeting here using one of the meeting rooms. The hotel was in good shape and well taken care of. The staff is extremely friendly. The hotel though its not in the in the best area of town I would use this place again

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Helpful?
Thank BowserJournal
Fredericksburg, Virginia
Reviewed 2 weeks ago

While I admit the place was in flux due to room upgrades, some of the expected services were just sub-par. I might pose the question, why is there a TV in each room? One might respond with so residents can watch TV while in the room. I ask, why should that ability depend on the weather outside? It rained ......

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Helpful?
Thank D P
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Dear Sir I totally understand your frustrations regarding this Issue. We did have to Replace a gadget in our hotel which fixed the issues that we had during your stay with us. Please visit us again and see what it is that we are. I will be glad if you can give us another chance and see how our service...

Williamsburg, Virginia
Reviewed 3 weeks ago

We stay here often because of its convenience to the airport and the free shuttle in the morning. This last time we were pleasantly surprised to find that the hotel is undergoing a renovation...the ugly green and orange carpeting is gone everything is new. I love the neutral colors that now dominate the decor. The grays and blues are peaceful...

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Helpful?
Thank MCB28
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Indeed, We are Equally waiting to see the finished product and more so, to see the faces of our Loyal Guests like you beam with happiness as they check into the hotel. Thanks so much for your support and we are looking forward to seeing you again. Kind Regards

Reviewed 15 April 2017

We stayed at this property to attend the Chris Rock show at Altria Theater in March. My girlfriend and I returned late Sunday night and went straight to bed. When we awoke Monday morning we discovered mildew stained pillow cases were on the bed. When I voiced my concerns to the front desk agent said she would give me points...

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Helpful?
Thank Caleb M
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Dear Caleb, I did ask you to call me so that you and I can discuss this. I am still waiting for you to contact me. Please call me so that you and I can discuss this issue. If I do not answer the phone please ask for the Front Office Manager who is aware of your situation. Regards

Harrisonburg, Virginia, United States
Reviewed 12 April 2017

The room and the price of the room was moderate. Prior to booking we called the hotel to confirm that they offered free airport parking while we were out of the country for a week. We actually called twice and both times the front desk associate confirmed we could leave our vehicle there for free. Upon arrival the lady at...

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Helpful?
Thank Ryan O
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Dear Ryan O. Firstly, I want to apologize to you for the miscommunication for the delivery of mixed information. Yes it is true that we do charge for Parking at the hotel for long term stay. I would be glad if you called the hotel and tell me about your reservation and I will refund the 35.00 USD to your...

Vanceboro
Reviewed 6 April 2017 via mobile

Wonderful folks. Property is being renovated. All new carpeting and interior furnishings. Very nice. Close to the airport, very convenient. I have stayed here many times over the years and have always had wonderful stays

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Helpful?
Thank jetlag4
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Lots of appreciation for the kind comments. We hope that you did get a chance to see our newly renovated rooms. We are currently finishing the lobby and the Bistro. Please come back and see us. Kind Regards Duncan O Oburu.

Arlington, Virginia
Reviewed 29 March 2017

This hotel is probably best for families, because it's close to Kings Dominion and the hotel offers a lot of features that are attractive to families. That being said, I was a solo traveler, so all I wanted was a quiet place to sleep. Didn't happen. Too. Much. Noise. Also an elevator was broken, so it took forever for one...

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Helpful?
1Thank Ceelie
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Thanks for your honest feedback regarding your stay with us. We are currently under renovation at the moment and shall be finishing at the end of April. Come and stay with us again and see how we have progressed. Kind Regards Duncan Oburu

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Richmond Airport

Address: 5400 Williamsburg Rd, Sandston, VA 23150-1222
Region: United States > Virginia > Sandston
Price Range: €98 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Airport 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Marriott
Sandston Courtyard
Courtyard Hotel Sandston
Hotel Style:
#4 Romantic Hotel in Sandston
#5 Family Hotel in Sandston
#5 Business Hotel in Sandston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Airport staff and other travellers.
2 questions
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baltimore
over a year ago

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Questions? Get answers from Courtyard Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose a room on the courtyard and it was comfortable and quiet”
biztraveler05340, 11 May 2017 | Read review
“Ask for a room NOT FACING the highway and away from the elevators.”
Ceelie, 29 Mar 2017 | Read review
“Go to a different hotel”
leom5558, 27 Feb 2017 | Read review
“Balcony on the courtyard is a must”
882philipf, 3 Dec 2016 | Read review
“check how far the hvac vent is from the desk/dresser combo.”
joebobbilly, 24 Oct 2016 | Read review
5 of 5
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US$124* /night
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Prices are for 1 room, 2 adults
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