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Holiday Inn Express Richmond Airport

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Traveller (25)
Room & Suite (22)
Dining (4)
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Overview
  • Excellent22%
  • Very good36%
  • Average23%
  • Poor7%
  • Terrible12%
Travellers talk about
“yogurt”(9 reviews)
“richmond airport”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Richmond Airport
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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All reviewsyogurtrichmond airportbiscuits and gravyfree breakfastwould stay againturkey sausageroom was spaciousstayed one nighthieflightfuneralcheckinunitsrefrigeratorclerk
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11 - 15 of 140 reviews
Reviewed 3 July 2017

A few flights including ours were cancelled at Richmond Airport after we had checked in for our flight.We were told to go back to the Delta Airline checkin desks to rearrange our flight and to see how to reclaim our luggage.The guy on the checkin...More

Thank Howardst
Response from Amy P, General Manager at Holiday Inn Express Richmond AirportResponded 4 August 2017

Thank you for your feedback, we hope to serve you again in the future. Katherine Spillman General Manager

Reviewed 22 June 2017

I stayed one night when I arrived late at RIC. Astoundingly, th shuttle was there (by accident) and I was whisked to the HIE, nested among a group of 4 or 5 other hotels a mile or so from the airport. The checkin was quick...More

Thank james p
Reviewed 18 May 2017 via mobile

The Holiday inn was very clean and close to RCI but does not have any food. Has venting machines and a restaurant about 2 blocks away. I spent 2nights with a lot of snow waiting to go to the airport. They have shuttle service to...More

Thank douglas m
Reviewed 4 April 2017

Dirty - shower so gross I couldn't use it. The desk clerks were concerned for their safety, overheard locals at dinner - they were discussing the fire at this location. Claimed it was due to a meth lab in two room - seriously, I quietly...More

Thank travelmuch96
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 6 April 2017

Thank you for taking the time to give us feedback. I would like to sincerely apologize for your experience at our hotel. I would like to follow up with you at your earliest convenience as soon as possible, please feel free to contact our management...More

Reviewed 1 February 2017 via mobile

After reading the reviews, I'd thought I had found a safe one. I did not have a lot of interaction with the staff other than checking in... but there was no friendly "good morning" or "have a good day" when passing by the front desk....More

Thank Weekendgetaway628
Response from BadalPTL, General Manager at Holiday Inn Express Richmond AirportResponded 2 February 2017

Thank you for staying with us we are very sorry you had to go thru this at our hotel, we have addressed these issues with the staff.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$132 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$132 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (25)
Room & Suite (22)
Dining (4)
Pool & Beach (2)
Questions & Answers
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newyoricancharm
18 March 2016|
AnswerShow all 3 answers
Response from luki13 | Reviewed this property |
The typical breakfast is biscuits and gravy, eggs/omlets, bacon or sausage, breads, oatmeal, fruit, yogurt, cereal and juice/coffee. We like it. Not sure about the service dog requirements. Typically any place like to see... More
1
Vote
Kevin S
21 October 2015|
AnswerShow all 2 answers
Response from Lew L | Reviewed this property |
I have seen a shuttle buss parked there doubt there is free parking
0
Votes
Room Tips
"Don't stay here!!!"
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"Don't bother, go to one of the hotels next door!"
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"Check the room out when you arrive and if you are missing anything you need. Call front desk."
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"Get room facing parking lot - top floor"
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