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Holiday Inn Express Richmond Airport

HIExpress.comUS$133*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$173*
US$133*
US$173*
US$133*
US$173*
US$133*
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Holiday Inn Express Richmond Airport
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130 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Smithfield, Virginia
Reviewed 1 week ago via mobile

The Holiday inn was very clean and close to RCI but does not have any food. Has venting machines and a restaurant about 2 blocks away. I spent 2nights with a lot of snow waiting to go to the airport. They have shuttle service to the airport and parking while you are away for a fee.

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Helpful?
Thank douglas m
Albuquerque, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 19 January 2017

Brittney and Sharon at the front desk make it all happen. Excellent service and people skills. Britney noticed I had stayed here the previous night, and seen I had not gotten my welcome points for that stay. Now that's going the extra mile. She refreshed the system and BAM..got my points. So the hotel has a shuttle, its close to...

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Helpful?
Thank Dave S
About Hotel's Favourite Review
BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you we are glad you enjoyed your stay

Atlanta, Georgia
Reviewed 4 April 2017

Dirty - shower so gross I couldn't use it. The desk clerks were concerned for their safety, overheard locals at dinner - they were discussing the fire at this location. Claimed it was due to a meth lab in two room - seriously, I quietly left after checking the room. After hearing the locals at dinner am so glad I...

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Helpful?
Thank travelmuch96
BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for taking the time to give us feedback. I would like to sincerely apologize for your experience at our hotel. I would like to follow up with you at your earliest convenience as soon as possible, please feel free to contact our management team at 804-222-1499 or sunny.amin@shaminhotels.com - Management

Schaumburg, Illinois
Reviewed 1 February 2017 via mobile

After reading the reviews, I'd thought I had found a safe one. I did not have a lot of interaction with the staff other than checking in... but there was no friendly "good morning" or "have a good day" when passing by the front desk. The room on the other hand was massively out of date and more beat up...

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Helpful?
Thank Weekendgetaway628
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us we are very sorry you had to go thru this at our hotel, we have addressed these issues with the staff.

Paris, France
Reviewed 25 December 2016

We had to spend one night at RIC Airport because of an early flight. We were looking at four different rooms, one after another, but finally checked out, because all beds had used linen, some even with pubic hair. This hotel seems to have a special policy. There is absolutely no excuse for NOT putting fresh sheets on a hotel...

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Helpful?
Thank monsoontravel
BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us, we are so sorry you had to experience this, we have addressed this with the staff to ensure this will not happen again.

Winter Haven, Florida
Reviewed 11 September 2016

Booked online ahead of time Check in was smooth Room was clean and spacious and I really appreciated the "ocean channel" on the tv Serve yourself breakfast was more than adequate All in all it was a great experience

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Thank cc_maam
BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you we are delighted you enjoyed your stay with us.

Reviewed 20 August 2016 via mobile

Stayed here for a weekend trip and the customer service team was able to completely eliminate a silly mistake I made, no ifs, ands, or buts! Glad to see above average customer service. Otherwise, the hotel was clean, quiet, comfortable, and everything you might expect.

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Helpful?
Thank Austin N
BadalPTL, Front Office Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us we are glad you enjoyed your stay with us.

Reviewed 18 August 2016 via mobile

First, I will compliment the very nice lady at the front desk. I regret I did not get her name but she was exceptionally welcoming and helpful upon our arrival in late evening with four tired children ... The room, a suite (#206, in the front right corner of the building if facing the street), is a very nice size....

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Helpful?
Thank Lisa Z
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us. I am so sorry for the inconvenience you had we have addressed these issues with the staff.

Atlanta, Georgia
Reviewed 10 August 2016

Stayed here on business and needed something close to airport. Good, basic HI Express choice. Pros: - clean & quiet - HI Express breakfast buffet - next to airport; Cons: - not much in the way of nearby restaurants or attractions

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Thank Marion G
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us we are glad you enjoyed your stay with us

Reviewed 25 July 2016 via mobile

We stayed here for the night prior to flying out of Richmond early the next morning. We had 4 in our room (king bed with pull out bed). We had no sheets or pillows for the pullout bed. When we called for them we were told that we couldn't get any pillows. There are no "extra" in the hotel. They...

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Helpful?
Thank Joan A
BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you we are glad you enjoyed your stay with us and hope to see you again.We have address all these issues as well.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express Hotel in Richmond, VA near Richmond International Airport Come and relax with us at our prime Richmond, Virginia hotel near the Richmond International Airport. Our Richmond hotel is just one mile from the airport and offers easy access to major Richmond attractions and businesses alike. Your family will love staying at our comfortable Richmond hotel. Our hotel near the Richmond International Airport is located on Audubon Drive and offers convenient access to many Richmond attractions. The Edgar Allen Poe Museum, the Virginia State Capitol and the Science Museum of Virginia are within close proximity of our accommodations in Richmond, Virginia. Other nearby sights include the American Civil War Center and the Virginia Holocaust Museum. Business travelers can appreciate our convenient accommodations near the Richmond Airport. Our Richmond, VA hotel offers close proximity to area businesses such as Hewlett-Packard, Southern Graphics, Smurfit-Stone and Qimonda. In addition, we provide meeting space for up to 45 people, as well as business services with an available computer, fax machine, copier, printer and free high-speed, wired and wireless Internet access. While staying in Richmond, you can enjoy our amenities, which include a heated, indoor swimming pool, fitness center and a complimentary hot breakfast bar. Book your reservations now to take advantage of our great Richmond VA hotel rates. ... more   less 

Additional Information about Holiday Inn Express Richmond Airport

Address: 491 International Center Dr, Sandston, VA 23150-1336 (Formerly Wingate Inn - Richmond - Airport)
Region: United States > Virginia > Sandston
Price Range: €113 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Richmond Airport 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Richmond Airport Hotel Sandston
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Sandston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Richmond Airport staff and other travellers.
5 questions
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taylorsville nc
over a year ago
Williamsburg, Virginia

See all questions (5)

Questions? Get answers from Holiday Inn Express Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!!!”
travelmuch96, 4 Apr 2017 | Read review
“Don't bother, go to one of the hotels next door!”
  • Moldy grout all around the tub.
  • This is one of  the filthy jets in the jacuzzi tub. Disgusting.
  • The walls even had mold on them.
dr_D1030, 24 Mar 2016 | Read review
“Check the room out when you arrive and if you are missing anything you need. Call front desk.”
Avi8tr, 26 Feb 2016 | Read review
“Get room facing parking lot - top floor”
Tootsie20, 2 Oct 2015 | Read review
“Plenty of parking, swimming pool and early morning breakfast.”
FredL757, 23 Apr 2015 | Read review
5 of 5
HIExpress.com
US$133* /night
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Booking.comUS$133
Expedia.comUS$133
HotelQuicklyUS$173
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Prices are for 1 room, 2 adults
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