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Holiday Inn Express Hotel & Suites Salem

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Traveller (64)
Room & Suite (28)
Dining (5)
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Overview
  • Excellent55%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“pancake machine”(10 reviews)
“cinnamon rolls”(10 reviews)
“hi express”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Salem
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Offers from Holiday Inn Express Hotel & Suites Salem
Special Offer: Book Direct and Save
Hotel deals
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Reviews (336)
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336 results
Traveller rating
180
105
31
11
9
Traveller type
Time of year
LanguageEnglish
180
105
31
11
9
Show reviews that mention
All reviewspancake machinecinnamon rollshi expressfront deskviews of the mountainssausageburger kingeggsthe breakfast areapool and hot tubbiscuitsvery nice hotelbeds were very comfortablewould stay here againfree breakfastcleaning staffno exception
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1 - 5 of 336 reviews
Reviewed 4 days ago via mobile

This hotel is clean, comfortable, and friendly. We enjoyed staying here and added extra nights once we were here. The breakfast is what you expect and the rooms are very clean. We would stay here again.More

Thank Jwvv
Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded yesterday

Thank you for sharing your experience with us about your recent stay. Thank you for the many nice comments about our property. We are delighted you enjoyed your time at our Holiday Inn Express in Salem VA. We appreciate your feedback and hope to have...More

Hotel's Favourite
Reviewed 11 April 2018

Wonderful spot when travelling on Rte 81. The Hotel is close to the Interstate with large rooms and comfortable beds. The restaurant selection in the area is limited but adequate. Breakfast was fine and the check-in, check-out process was efficient. They offer rooms through the...More

Thank IP3806
Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 13 April 2018

Thank you for taking the time to share your experience with us. Its great to read about the many thing you enjoyed while staying at our property. Although we don't have restaurants on site we have many near by restaurants that are local favorites with...More

Reviewed 16 March 2018

Stayed here for one night. The staff are super nice, check in and check out were both a breeze. The hotel is clean, and well maintained. The rooms are big, beds are comfy, wifi works great. Breakfast area was good as well. The hotel itself...More

Thank Victoria M
Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 20 March 2018

Its great to read about all the things you enjoyed while staying at our property. We are excited to know how well you enjoyed your stay here at the Holiday Inn Express & Suites in Salem. Thank you for sharing your experience with us. We...More

Reviewed 2 March 2018 via mobile

Staff is very accomidating. Nice large rooms extremely comfy beds and pillows. Everything is nice and clean. Great breakfast area. Very quiet up,on the 3rd floor. I felt very safe as a woman traveling alone. I will stay here next time I,come threw.More

Thank jenniferwW110HC
Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 6 March 2018

It great to know that you truly felt safe while staying at our property. That feeling of safety means a lot when your traveling to areas you are not familiar with. We are excited to know you that you found our new beds extremely comfortable....More

Reviewed 16 February 2018 via mobile

Stayed here one night on our way to Florida from the north. Very near Interstate 81. There were a few restaurants within 2 miles of the hotel. Would stay here again, front desk reception was very nice. Room was clean.

Thank Ron R
Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 19 February 2018

Its great that our property was convenient for your travel needs. Thank you for the nice comments about our staff and for sharing your feedback with us. We appreciate your business and hope to have the chance to serve you again. Thank you,

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$105 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (28)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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MadMadMadMadWorld
28 May 2017|
AnswerShow all 3 answers
Response from John O | Reviewed this property |
When we checked out, I saw a lady with a very small dog and inquired at the Front Desk about pets. I was told only service animals were allowed, but people sneak their pets in or call them "service" animals.
0
Votes
MadMadMadMadWorld
27 May 2017|
AnswerShow all 3 answers
Response from chazleen | Reviewed this property |
I don't believe so. However there are other hotels in the area that are. I would advise calling them.
0
Votes
Ariel S
25 April 2017|
AnswerShow all 2 answers
Response from Sherry S | Property representative |
We are located on the same street as Lewis Gale but on the North end. We are roughly 10 minutes or less from the hospital.
0
Votes
Room Tips
"Suggest higher floors although I don't think it makes much difference"
Read review
"Ask for a mountain view."
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"The staff was very helpful in honoring our request of a first floor suite."
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"Mountain View rooms are worth it."
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