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Best Western Plus Inn at Valley View

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Traveller (105)
Room & Suite (83)
Storyboard
Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“room was clean”(72 reviews)
“rubber duck”(13 reviews)
“indoor pool”(44 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Inn at Valley View
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Inn at Valley View
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,195)
Filter reviews
1,172 results
Traveller rating
660
321
119
41
31
Traveller type
Time of year
LanguageEnglish
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660
321
119
41
31
Show reviews that mention
All reviewsroom was cleanrubber duckindoor poolthe breakfast areastay there againcontinental breakfastenjoyed my staynice stayyogurtvery nice hoteloff the highwayclose to the airportfront desk staffone night stayfirst floorthe blue ridge parkwayroanoke area
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1 - 5 of 1,172 reviews
Reviewed yesterday

After a hell night of driving back from vacation in Nashville, and in need of checking my husband into the ER at the hospital all we needed was somewhere to sleep during our ordeal. We get to the Best Western around 12:15am , there is...More

Thank AGracey
Hotel's Favourite
Reviewed 4 weeks ago

We stay here several times a year when heading to Richmond to see family. We have always had a very good experience here; good staff, clean and well maintained facility, and a reasonable rom rate. It was no different this time, with one exception. When...More

2  Thank James R
Response from Steve C, General Manager at Best Western Plus Inn at Valley ViewResponded 4 weeks ago

Thank you for taking the time to send in a review. Your comments are very kind and we certainly enjoy reading them. As for the key issue, I can only apologize. I am not sure what caused the issue. There are several things that might...More

Reviewed 6 days ago

Far enough away from the highway that you don’t hear road noise but close enough that it is easy to get to and, to venture into Roanoke. Located conveniently near shopping and many restaurants. This is a smaller hotel, only 3 stories, but has all...More

Review collected in partnership with Best Western
Thank Nancy S
Response from Steve C, General Manager at Best Western Plus Inn at Valley ViewResponded 5 days ago

Ms. Nancy, Thank you so much for your review. We are very lucky to have such a great staff, employees who actually care about our guests. I think it shows. We look forward to seeing you soon.

Reviewed 1 week ago

We are currently travelling around the US for a couple of months. We are Hilton Diamond Members but the Best Western Plus in Roanoke seemed a good choice for our drive along the Blue Ridge Parkway. We have stayed in Best Western Plus hotels before...More

Review collected in partnership with Best Western
Thank 3littlepigsgotroppo
Response from Skyelar B, Manager at Best Western Plus Inn at Valley ViewResponded 1 week ago

Thank you for taking the time to inform us of your stay. I can assure you no one takes comments more serious then I. I apologize for we did not rise to your standards and can assure you I will use this review as a...More

Reviewed 1 week ago via mobile

Arrived late recently, had reserved a room prior to. Check in was easy though the clerk was somewhat indifferent. Put us up on the third floor, room was clean and comfortable. BW needs to improve the in-room coffee as well as their complimentary breakfast, I'd...More

Thank PKS6636
Response from Skyelar B, Manager at Best Western Plus Inn at Valley ViewResponded 1 week ago

PK, Thank you so much for your review! We always welcome feedback so that we may continue to thrive and provide the best customer experience. I thank you for letting us know about your check in and will be using this as a teaching moment...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Airport Transportation
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Dry Cleaning
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Roanoke
#4 Family Hotel in Roanoke
#4 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Roanoke
#4 Family Hotel in Roanoke
#4 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (105)
Room & Suite (83)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
jlewv
5 October 2017|
AnswerShow all 3 answers
Response from Lori W | Property representative |
Yes we are. Thank you for asking! Would you like us to make you a reservation?
0
Votes
jlewv
5 October 2017|
AnswerShow all 8 answers
Response from NewyorkUpstate | Reviewed this property |
I am not sure I know our room was non smoking
0
Votes
Rshazelw
14 June 2017|
AnswerShow all 8 answers
Response from Skyelar B | Property representative |
The door to the pool states the hours as 9am to 11pm but we often open the pool as early as 7am for our earlybirds. Skyelar Assistant GM
0
Votes
Room Tips
"the rooms right next to the back entrance on the 1st floor are noisy with the outside door banging"
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"Request upstairs room that faces the front parking lot."
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"The breakfast choices and variety were more than adequate. Very nice stay."
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"Very clean . Hospitality from employees we encountered was superb!! Thanks everyone Sincerely, Ron and..."
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