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Super 8 by Wyndham Roanoke VA

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Traveller (15)
Room & Suite (12)
Traveller (15)
Room & Suite (12)
Dining (1)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Public Wifi
Wheelchair Access
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Smoking rooms available
Microwave
Refrigerator in room
Air Conditioning
Family Rooms
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HOTEL STYLE
Budget
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Location
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Getting there
Roanoke Municipal Airport2 km
Preston-Glenn Field70 km
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Reviews & more
415Reviews
31Photos
1Q+A
25Room tips
Traveller rating
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No entrance portico, if it’s raining you’re wet. Halls reek of cigarettes, room needs good cleaning, you stick to bathroom floor, breakfast room -food very limited selection, quality poor tables unclean.
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Response from FrontDesk_GM, General Manager at Super 8 by Wyndham Roanoke VA
Responded 4 weeks ago
Dear Sharon, Thank you for taking a moment to share some thoughts on your recent stay. Providing a clean, comfortable experience is always our primary goal, so we were saddened to learn your visit didn't fully meet your expectations. We've passed along your comments to the housekeeping team so they can quickly address your concerns, and given the opportunity, we would like to deliver the exceptional experience we're known to provide when your travels bring you back our way.
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Our room was non smoking but the hallways smelled strongly of smoke. Room was ok though an front desk was friendly. We were on lowest floor an entry was through front desk door or through door on other end of building.
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Response from FrontDesk_GM, General Manager at Super 8 by Wyndham Roanoke VA
Responded 25 Oct 2018
Dear Victoria, Thank you so much for letting us know about your recent visit. It pleases us to see that we were able to provide you with a comfortable room and friendly service. We're very sorry about the concern you mentioned and look into the matter right away to ensure any problem is resolved. Come see us again soon!
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I booked at this hotel for a friend who was in crisis after Tropical Storm Michael. The booking was for a non-smoking room, but after driving ninety minutes to the hotel she was given a room that reeked of smoke and triggered a serious asthma attack. The front desk was of no help
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Response from FrontDesk_GM, General Manager at Super 8 by Wyndham Roanoke VA
Responded 15 Oct 2018
Dear Lee, Thank you for notifying us about your recent experience. We're extremely sorry about the unfortunate event at our hotel. We'll be speaking with our staff immediately to address your concerns. We're grateful for your business and truly hope you'll consider giving us another chance to do better in the future.
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Stayed here for 1 night. Arrived in the evening, but check in was quite fast. The manager was kind enough to recommend restaurants nearby.

The room was spacious, very clean and well kept. For the price paid (around 70 USD) we couldn't complain about anything. The breakfast was
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Response from FrontDesk_GM, General Manager at Super 8 by Wyndham Roanoke VA
Responded 10 Oct 2018
We were happy to provide you a clean, spacious place to rest. It's wonderful to hear that our convenient location and competitive rates were just what you were looking for and that our breakfast selection got your day off to a great start. If your travels bring you back to the area, we'd be honored to host you again.
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Check in was disappointing. We arrived well before check in time and thought we would just check if by chance our room was ready. We were told it would be $25 extra for early check in. Never heard of such a practice anywhere. When we returned hours later it took quite awhile. Des
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Response from FrontDesk_GM, General Manager at Super 8 by Wyndham Roanoke VA
Responded 9 Oct 2018
Dear Sharon, Thank you for taking a few moments to provide us with some helpful feedback. It pleases us to see that you enjoyed our welcoming rooms and comfortable beds. We're very sorry for the concern you mentioned regarding check-in and will pass your comments along to the appropriate member of our staff. We're grateful for your business and would be delighted to have you back whenever you return to the area.
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Do you offer late check-out? If so, is there an additional charge for it and what time is late check-out?
"Cut back on the air freshener. "
"none wouldnt reccomend. i cant tolerate cigarrette smoke this room was very smelly"
"park in front your car will be watched by camera"
"Stay at a different hotel."
"Choose another hotel if possible. Not your typical Super 8"
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PRICE RANGE
US$52 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 roanoke hotel roanokesuper eight roanokeroanoke super 8roanoke super eight
LOCATION
United StatesVirginiaRoanoke
NUMBER OF ROOMS
61
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