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Holiday Inn Roanoke - Tanglewood

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Traveller (59)
Room & Suite (25)
Dining (6)
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Overview
  • Excellent44%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“elephant walk”(18 reviews)
“front desk”(83 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (494)
There are newer reviews for Holiday Inn Roanoke - Tanglewood
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Traveller rating
204
138
84
38
18
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204
138
84
38
18
Show reviews that mention
All reviewselephant walkfront deskfridge and microwavenice hotelthe hotel staffbuffet breakfastthe blue ridge parkwaybeds were comfortablechecking inoutdoor poolcoffee makerroom was largenice stayking bedrohanconventionpillows
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131 - 135 of 482 reviews
Reviewed 17 May 2016

I have so few complaints about this place. It looks and smells clean, the staff members are SUPER friendly, and the rooms are quality. The breakfast buffet is overpriced for what it is, but it's not terrible. The guy who was waiting tables was WONDERFUL...More

Thank Hannah P
Response from PatelR158, Director of Sales at Holiday Inn Roanoke - TanglewoodResponded 18 May 2016

Dear Hannah P, Thank you for your review! We are so pleased that you enjoyed your stay with us. Our staff takes great pride in ensuring that our guests are 100% satisfied. We are glad that you had a wonderful experience in our Elephant Walk...More

Reviewed 17 May 2016

I actually did not want to like this hotel as it wasn't my first choice but I was pleasantly surprised. The decor was well put together, the room was quiet and clean and the staff was polite and helpful.More

Thank MirolgaTumen
Response from PatelR158, Director of Sales at Holiday Inn Roanoke - TanglewoodResponded 18 May 2016

Dear Mirolga Tumen, Thank you so much for staying with us! We are so pleased that even though we were your 2nd choice of hotel stay in the area, we were able to meet all of your needs and expectations. Our staff takes great pride...More

Reviewed 11 May 2016

I travel a lot and it always aggravates me when I'm expecting the hotel to live up to their advertising and it doesn't. OKAY is my rating. I walked into my room and the one lampshade was crooked. I went to turn it on and...More

Thank Terri503
Response from PatelR158, Director of Sales at Holiday Inn Roanoke - TanglewoodResponded 13 May 2016

Dear Terri503, Our number one goal at this hotel is to make sure that our guests are completely satisfied. We want to extend our deepest apologies that you had challenges in your guest room. We are awaiting the new IHG requirements for updating our guest...More

Reviewed 8 May 2016

I stay here frequently on business and it has become my home away from home. The best thing about this place is the people. They are super friendly,kind, and helpful. Everyone is always very pleasant when I see them and they even remember my name....More

Thank Stan J
Response from PatelR158, Director of Sales at Holiday Inn Roanoke - TanglewoodResponded 10 May 2016

Dear Stan J, Thank you so much for your review! We are so pleased that you have been staying frequently with us. We strive to ensure that our guests are 100% satisfied. We are so pleased to hear that we have given you the "Home...More

Reviewed 24 April 2016

I changed to this hotel after I was cancelled from another nearby. They greeted me with understanding and upgraded my room to make up for the other hotel's treatment. The problem was with breakfast. They charge almost ten dollars for what they call a hot...More

Thank Julie B
Response from PatelR158, Director of Sales at Holiday Inn Roanoke - TanglewoodResponded 6 May 2016

Dear Julie B, Thank you for your review! We are so pleased that you were able to stay when the hotel nearby was not accommodating. We strive to give our guests 100% customer satisfaction and a "Home Away From Home" atmosphere. One of the hallmarks...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (25)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Rshazelw
14 June 2017|
AnswerShow all 3 answers
Response from surfcityman | Reviewed this property |
Pretty sure 8 am to 8/9 pm (dusk)
0
Votes
jam837
12 November 2016|
AnswerShow all 3 answers
Response from Fran G | Reviewed this property |
They allow pets I have 2 large dogs just inform when you book
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Votes
TeAshe
24 September 2016|
AnswerShow all 2 answers
Response from waaahoo33 | Reviewed this property |
They do have non-smoking rooms. Be sure to reserve one though as they have a $150 cleaning charge for smoking in a non-smoking room.
0
Votes
Room Tips
"choose a room on one of the top 2 floors for a good view of the mountains."
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"They have a "quiet floor" for other hotel guests during the convention, to insure the comfort of..."
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"Find another hotel!"
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"Back rooms are quieter."
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