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Holiday Inn Roanoke - Tanglewood

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#13 of 40 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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417 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Peterborough, United Kingdom
Reviewed 16 May 2015

Room was large with a fridge and microwave also provided. Bathroom very clean with a shower over the bath. Bed very comfortable with a choice of pillows and the soft one was perfect. The sheets had a very subtle clean fresh smell on them. Had a good nights sleep here.

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Helpful?
Thank Denise B
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Denise B, Thank you so much for your kind review. I am glad that you were satisfied with your stay. Hope to see you again! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Lititz, Pennsylvania
Reviewed 5 May 2015

I stayed here about ten years ago. The hotel has aged a bit. It's being maintained but not as well as other older Holiday Inns that I've visited. My room was spacious. The television was appropriate for the size of the room and there were plenty of stations to watch. The furnishings in the room were OK - nothing special....

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Helpful?
Thank BVDPA
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

BVDPA, Thank you so much for your review! I am saddened to hear that your stay was not what you had expected. Please note that this is not our normal way of operating. I will definitely be passing your comments onto our head housekeeper and get those issues fixed immediately. I am glad that our staff made a great impression....

Sydney
Reviewed 29 April 2015

We had no problems with this hotel. The service and the friendliness of the staff were just great. Everything within the hotel was expensive. The basic wi fi was free but you had to pay extra for premium service and extra gigs.

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Thank SydneyAvidtraveller
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

SydneyaviTraveller, Thanks so much for your review of our property. We always appreciate honest reviews. Our prices are very competitive with-in the Roanoke area. And free wifi is a plus. However, we do not charge for wifi, and it still remains free. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Charlotte, North Carolina
Reviewed 23 April 2015

I stayed at this hotel recently and was pleasantly surprised to find real, king sized pillows on the bed!! The room was clean and comfortable, no frills, but free wi-fi and parking with convenient access to business and restaurants made this an excellent value. Nice view on the west side of the hotel!

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Thank Virginia S
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Virginia S, Thank you so much for your review! It is greatly appreciated. The king sized pillows are definitely a great thing to have! We are glad that we met your expectations as a guest. We hope to see you again soon! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

ohio
Reviewed 18 April 2015

We stayed at this hotel on 4/19/2015. As I write this review and I see 5 star posts I am wondering if we are talking about the same hotel, especially for what we paid to stay there. Yes this property has under gone some renovations (not sure how long ago) ,and appears they only did what they really had to….but...

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Thank yousguys
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member.Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary...

Reviewed 17 April 2015 via mobile

Friendly staff willing to help with any needs and very informative! Tiffany, Mihir were very nice. The staff needs stools to sit. The room was very clean, soft bed and pillows. Hotel needs more TV channels!

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Thank Knsengineer
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Knsengineer, Thank you so much for the review. I am glad that our staff met your needs. Mihir and Tiffany are definitely a great asset to our property. We do whatever it takes to show our professionalism. Hope to see you again soon.

Reviewed 16 April 2015 via mobile

This is my 4th year returning to this hotel. Every year I come to Roanoke on business. This hotel is what I've called my "home away from home ".The front desk staff (Tiffany, Mahir, Sherry)has always been professional and greeted me my whole crew with a smile! Even though we have the whole wing on the 2nd floor, the house...

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1Thank TRIROD
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

TRIROD, Thank you so much for your kind words. It is much appreciated. It is always a pleasure having you all come and stay with us, and I am glad that we can be that 'home away from home' for you. Ya'll will always hold a special place in our hearts...

McDowell, Virginia
Reviewed 8 April 2015

Stayed for one night because we had a doctors appointment the next morning near by. Room was clean, staff was nice. Dont eat from the Elephant walk, ordered two pizzas both were not cooked fully, Only brought us two plates, charged us 10 dollars more than the menu said, and we called to see if they had pop, they couldnt...

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1Thank Erica S
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Erica S, I am glad you were able to enjoy our nice clean room and the service you received from hotel staff. Please be assured the issue you brought to our attention about menu price has been addressed. My sincere most apology for any inconvenience. We look forward serving you again during your next visit in town. Please feel...

Charlotte, North Carolina
Reviewed 3 April 2015

We stayed here for a convention at the end of February. The prices are very reasonable, room comfortable, and helpful staff. The restaurant's food is sub-par so I would recommend eating out, but the bar was pretty good.

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Thank caxthelm
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Caxthelm, Thanks for the review! I look forward to that convention every year, and glad that you came to enjoy it. Hope to see you next year! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Houston, Texas
Reviewed 27 March 2015 via mobile

Stayed in a moldy suite. Payed top dollar for a room that was dirty and moldy. Check out my pics of the sink on the wet bar. Nice job housekeeping, nice job. Customer service is excellent which saves the rating here a wee bit. Like the wee on the seat when we checked in. There are better hotels in Roanoke...

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4Thank UnitedMillionMiler
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear UnitedMillionMiler, Thank you so much for your feedback. We are glad to hear that you loved our highly trained employees. I would like to apologies for the inconvenience you experienced during your stay with us. Please be assured that this is not normal here at Holiday Inn Tanglewood. The issue you brought to our attention is resolved with high...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elephant Walk Restaurant and Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Region: United States > Virginia > Roanoke
Price Range: €93 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before you look elsewhere to buy dinner, look at the Hotels restaurant. I had no idea they had one until I ordered Chinese food.”
 of 5 bubbles Sa969, 20 Dec 2016 | Read review
“Jacuzzi tub”
 of 5 bubbles Brian904, 11 Dec 2016 | Read review
“Staff is extremely nice.”
 of 5 bubbles F7955EKjackl, 9 Nov 2016 | Read review
“Rooms facing the front of the hotel offer great views.”
 of 5 bubbles Dwtilford, 22 Oct 2016 | Read review
“If you are walking challenged, ask for a room near the elevator.”
 of 5 bubbles pfb1952, 8 Oct 2016 | Read review
5 of 5