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Holiday Inn Roanoke - Tanglewood

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#12 of 40 Hotels in Roanoke
Certificate of Excellence
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408 Reviews from our TripAdvisor Community

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Perth, Australia
Reviewed 15 June 2015

We stayed here as part of an ATI tour. The hotel has large well appointed rooms. Has a great lobby and a nice pool area. There is a restaurant on site and a fridge and microwave in each room. The staff at the front desk are excellent and really helpful.

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Helpful?
Thank CLC146
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

CLC146, I am so glad that you got to stay with us during your travels. I am even more glad that our property was to your liking. Our property is nestled right in the middle of the Roanoke Valley, and we have a lot to offer the everyday guest. I hope that you took some shopping in during the evening...

Salem, Virginia
Reviewed 12 June 2015

This is the most sci-fi convention friendly hotel around. They are always helpful and nice. Always have a positive attitude about their jobs. Quick and on the spot. This from the top level all the way down to the lower levels. I can't praise them any more highly, except to say THANK YOU!!!!

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Helpful?
Thank RPG-Man
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

RPG-Man, Thanks for your review. Those were very kind words. We always have a blast when the Mysticon convention is here. Can't wait until next year!

Roanoke, Virginia
Reviewed 11 June 2015 via mobile

The room was clean and comfortable. Room Service is offered by the restaurant located in the hotel! Food was awesome and had a wide selection of options. The hotel's Wi-Fi signal was excellent which is a HUGE bonus as far as I am concerned!! I will definitely recommend this hotel for out of town friends.

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Helpful?
1Thank Kmp183
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Kmp183, I am so glad to hear that your stay was as expected. Thank you so much for sharing your experience with the world. We hope to see you again.

Nuneaton
Reviewed 4 June 2015 via mobile

After booking a King room several months ago we were told on checking in that there were no King Rooms available. However, the staff offered to upgrade us to a queen room with a jacuzzi . Sounds good doesn't it! On entering the room we found it dominated by the jacuzzi which was more like a hot tub (size wise)...

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Helpful?
Thank sevvynuneaton
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Sevvynuneaton, Thank you for your review. I am so sorry taht your stay with us was less than desirable. I will definitely be passing this onto my general manager for review. The staff that we have here are beyond amazing. They are here to please you, our guest, in any way possible. Please let me know if there is anything...

Rochester, New York
Reviewed 26 May 2015

This property exceeded my medium/high expectations for cleaniness, convenience, and value. It is deserving of its current online rating. Ample parking with good perimeter lighting. Night Manager was friendly and engaging; check in was fast and carefree. Noise from attached nightclub was not a concern in my third floor room. Mattress/comforter/pillows/linens/towels/tub/shower were perfect. Only concerns were (a) loud voices in...

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Helpful?
Thank jimdandy55
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

jimdandy55, Thank you for such a lovely review of our property. I am glad that we exceeded your expectations all the way around! We hope to see you again soon. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Amarillo, Texas
Reviewed 26 May 2015

Usually I do not leave negative reviews unless I just cannot justify not telling about my experience. We booked the room on Hotwire the day before, but when we got there we were given a smoking room. When we went to request another room, they stated that they were fully booked. We were exhausted already from traveling for days, plus...

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Helpful?
Thank InHisBalloon
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

InHisBalloon, Thank you for sharing your feedback to other viewers. I did want to clarify a few things though. I apologize that you had a smoking room. When a room is booked as run of the house, you are given what we have left over. That is standard at any hotel. I know that it can be aggrevating, but it's...

Downingtown
Reviewed 26 May 2015

With its well-lit, expansive corridors, high ceilings and lighting fixtures out of the 70s, this establishment offers a sense of what a treat a Holiday Inn meant forty years ago. Despite a busy weekend due to Virginia Tech's commencement, check in was very friendly and efficient. The large room offered a comfortable bed. The rugs and fixtures appeared clean, although...

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Helpful?
2Thank Thomas H
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thomas H, Thank you for your feedback. We have renovated over the years. The last being about 3 years ago. We are constantly updating things here and there. But I'm glad you appreciated our taste. You seem genuine about it. Our breakfast buffet was not like an Express, because, well, we are not an express. We offer a different product....

Waynesboro, Virginia
Reviewed 25 May 2015

My girlfriend and I really enjoyed our stay at this hotel! A very friendly staff greeted us and the hotel was very clean. But the most impressive thing that we noticed was how diligent Robert and Steve were in serving breakfast! On Saturday morning we went down and enjoyed a wonderful hot breakfast. Thanks to Robert and Steve who hustled...

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Helpful?
2Thank Adolph Y
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Adolph Y, Thanks so much for your kind words. I am glad that you noticed how hard our staff works to make everyone's stay as enjoyable as yours was. Robert and Steve are definitely a great asset to our property. I don't know where we would be without them. I will be passing on your kind words to them as...

Central Virginia
Reviewed 25 May 2015

We stayed May 23rd - May 25th, 2015 We had a wonderful experience while enjoying a stay-cation in Virginia. Having never been to Roanoke we found the staff friendly, attentive, and with great information about the night life. The room was lovely, very clean, and extremely comfortable, thanks to Mirsada who was warm and accommodating. We had enjoyed the breakfast...

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Helpful?
1Thank Hvfaath
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

hvfaath, Thank you so much for taking the time to share your opinion of our property. I was happy to see this after speaking with you yesterday about your stay. Feedback is always important, wether it be good, or not so good. We are constantly changing based on feedback. We hope to see you again for another stay-cation! -Alisha Peppers...

Knoxville, TN
Reviewed 21 May 2015

This Holiday Inn is near Downtown Roanoke and within a few blocks of the Tanglewood Mall. The building is on an elevated hillside providing excellent views. There is traffic but the noise was not disturbing at all. It is relatively new construction and has the HI updated room décor and amenities. Room rates are great for an urban setting. It...

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Helpful?
Thank WoodyJohnson
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Woody Johnson, I am so glad to hear that you had a wonderful stay with us. Our staff is amazing when it comes to customer service and it showed with your experience. Thanks for sharing it with the world! We hope to see you again soon. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Rd, Roanoke, VA 24018-0611
Region: United States > Virginia > Roanoke
Price Range: €85 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff is extremely nice.”
 of 5 bubbles F7955EKjackl, 9 Nov 2016 | Read review
“Rooms facing the front of the hotel offer great views.”
 of 5 bubbles Dwtilford, 22 Oct 2016 | Read review
“If you are walking challenged, ask for a room near the elevator.”
 of 5 bubbles pfb1952, 8 Oct 2016 | Read review
“5th floor quiet. King beds awesome!”
 of 5 bubbles markcannell184, 24 Aug 2016 | Read review
“we haven't had any bad room in this property. it is also pet friendly.”
 of 5 bubbles NicoleR182, 22 Aug 2016 | Read review
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