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Holiday Inn Roanoke - Tanglewood

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#12 of 40 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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429 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Roanoke - Tanglewood
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Annandale, Virginia
Reviewed 18 October 2015

We stayed for a wedding. The rate was great. The staff was very kind and the hotel is modern and well kept up. The room and bathroom were very spacious and clean; and the bed was so comfortable. We also took advantage of room service. The food was really good and the staff was prompt on their estimated time and...

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Helpful?
1Thank Jessica F
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Jessica, Thank you so much for writing such a pleasant review for our property. We are so pleased that you enjoyed your stay! We are in a wonderfully safe area here and take pride in ensuring our guest customer satisfaction by doing "Whatever It Takes". We hope that you will be in the area again in the near future...

Reviewed 16 October 2015

I visited the Holiday Inn at Roanoke for a wedding this past October. By mistake my phone was left in the hotel; I was sure it was gone. After a few days of communication with the hotel's manager, my phone was found and shipped directly to my front door. The manager made my mistake a personal priority in the midst...

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1Thank Emelie T
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Emele, Thank you so much for your kind words of our hotel staff and property! We are so pleased that our team was able to locate your phone that was missing. We truly take great pride in ensuring that our guest are well taken care of and have their "Home Away From Home" atmosphere. If you are back in...

Culpeper
Reviewed 15 October 2015

I recently attended a large ( several hundred people) conference here having previously attended a small (less than 75) conference this past summer. I worked closely with a number of staff at the summer event and was just a participant in this past large one. Both times I have been impressed in the great job the staff did in handling...

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Helpful?
1Thank vtcc64
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Culpeper, Thank you so much for your wonderful review of our property! We are a full-service facility where you don't have to go off property for any reason! We take pride in our hotel and want you to feel as if you are home. Our team wants to ensure that our customer comes first in every situation and we...

Columbia, Maryland
Reviewed 15 October 2015

I stayed here when I was in Roanoke for a friend's wedding. The room was comfortable, and the price was right. The best aspect of the hotel was the incredible customer service. The people at both the front desk and the restaurant gave excellent customer service, were very kind, and very attentive.

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Thank Sara A
IHGCare, Guest Relations Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Sara A, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our customer service to be incredible and our rooms to...

Reviewed 10 October 2015 via mobile

We booked online when we arrived they gave us a smoking room. The smoke was strong enough to burn my eyes. I asked for a room change they were booked. Room was not as clean as a almost 200 dollar room should be. Pillows were nice. The other side of the building may be nicer but this side was not...

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Thank Vannetta K
IHGCare, Guest Relations Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Vannetta K, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to hear that there were certain aspects of your visit that did not meet your standards in...

Indianapolis, Indiana
Reviewed 8 October 2015

This hotel was very nice.The staff was very helpful. We did have room service for dinner is was very good. It didn't take long and it arrived hot. The area not far from hotel isn't very good. So if visiting I would ask the staff which area to shop in or eat.

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1Thank kleiman63
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Klieman63, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rohan Patel AGM

Virginia Beach, Virginia
Reviewed 8 October 2015

We visited this hotel while attending an event the hotel was hosting and it was great. the hotel allows pets so we were able to take our small dog and they gave us a first floor room near an exit door. This worked out great so we could take our dog outside when needed. The restaurant was a little slow...

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1Thank USNRider
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you for your kind review! We are so pleased that you were able to bring your Fur Baby on this trip with you and we welcome pets at our facility. We want to make this your home away from home experience and our staff wants to ensure customer satisfaction. We welcome you back (along with your pet) very soon!...

Christiansburg, Virginia
Reviewed 5 October 2015

Our group has used the Holiday Inn, Tanglewood for an annual event and are always pleased. We host a Vendor Fair that over 400 people attend and the hotel staff is continuously accommodating, courteous, and hardworking. They assist in setting up tables, provide and distribute boxed lunches, provide shuttle service, provide necessary A/V equipment for training sessions, and handle numerous...

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Thank DHRamsey
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you for your review! We are so pleased that you enjoyed your stay with us at the Holiday Inn Tanglewood - Roanoke. We take great pride in ensuring complete customer satisfaction. We truly hope that you will be in the area again soon so that you can come back "Home". We appreciate your business. Sincerely, Ginger Stepp Director of...

Round Hill, Virginia
Reviewed 29 September 2015

We were staying in the area for 1 night only & decided to try out this hotel. Overall the experience was good. We received excellent customer service from all the employees we ran into. The only suggestion I would give is to get better mattresses. I'm used to a number bed so going to a spring coiled mattress is a...

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Thank Stephanie C
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you for your nice comments! We are so pleased that you enjoyed your stay with us. We take great pride in ensuring complete customer satisfaction. If you are in the area again, please give me a call for a reservation so that I can hand pick the most comfortable mattress for you personally. We appreciate your business! Sincerely, Ginger...

Roanoke, Virginia, United States
Reviewed 29 September 2015 via mobile

Loved the Holiday Inn. And would definitely stay here again. The rooms are cozy and clean and the bathroom is large. We stayed in a room with 2 doubles and I was very happy with the accomadations. Couldn't bear the value as well. The only thing that could have been better was the breakfast buffet at their restaurant. You do...

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Thank meggiepotpie
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you so much for your great review! We are so pleased that you enjoyed your stay with us. We appreciate your comments and take pride in our hotel and ensuring customer satisfaction. We welcome you back in the near future if you are back in the Roanoke area. Best Regards, Ginger Stepp Director of Sales

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elephant Walk Restaurant and Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018-0611
Region: United States > Virginia > Roanoke
Price Range: €93 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The sleeping rooms are on the opposite side of the building from the conference rooms so there really isn't an issue with noise.”
sarahnegovetich, 14 Apr 2017 | Read review
“Ask for a room facing towards the front of the hotel and on upper levels. you will get a great view of the mountains.”
HBH2336, 3 Apr 2017 | Read review
“Before you look elsewhere to buy dinner, look at the Hotels restaurant. I had no idea they had one until I ordered Chinese food.”
Sa969, 20 Dec 2016 | Read review
“Jacuzzi tub”
Brian904, 11 Dec 2016 | Read review
“Staff is extremely nice.”
F7955EKjackl, 9 Nov 2016 | Read review
5 of 5