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Westin Reston Heights

Booking.comUS$185*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Westin Reston Heights
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418 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Roanoke, Virginia
Reviewed yesterday NEWvia mobile

This hotel is a little run down compared to the look from the outside. Carpet in the room has some stains and tears. Walls and doors have marks and stains in some places. TV is on the small side if that matters to you. Parking was a nightmare. Apparently there is some underground parking but nobody directed me to that...

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Helpful?
Thank coachgt
Elland, England, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Returned to the Westin at Reston last week, the hotel is directly next door to the Sheraton - the Westin is the better bet.... Modern and clean and fresh. Room was on the 3rd Floor ....now the "Déjà Vu"....Same room as 6 years ago...how strange is that, its not changed ...2 x Queens with Bathroom good in room facilities Fridge,...

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Helpful?
1Thank Mark S
About Hotel's Favourite Review
Vinifera M, Manager at Westin Reston Heights, responded to this review

Thank you for your review, Mark! We are happy to hear your stay was pleasant. Hope to see you soon. Best Regards, The Westin Reston Heights Management Team

Reviewed 1 week ago via mobile

April 16th, 1030am. I call down to front desk to tell the operator that I'm double booked for another nights stay and that I would like to remain in the same room for convenience. She says I need to check out at noon and check back in after 3pm. To which I reply I'm paid for 2 nights so why...

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Helpful?
Thank Pl L
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Pi L, Thank you for choosing the Westin for your recent stay in Reston. We take your feedback very seriously as it is our goal to make every guest’s stay a pleasant one. If you would like to discuss the matter any further, please email me at alexis.mccray@westinreston.com.

New York City, New York
Reviewed 1 week ago

The front desk would not answer calls during my stay; when I checked in the receptionist acted with a negative attitude, disgusted that I even had a question. At 10pm on April 16, 2017, a staffer at the front desk, Ivan, hung up the phone while I was speaking. I called back, but he hung up after one ring. Even...

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Helpful?
Thank swn59
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Swn59, We would like to thank you for choosing the Westin in Reston for your visit and appreciate your feedback. We are sorry to hear that your experience was unsatisfactory as our goal is to exceed our guest’s expectations. If you would like to discuss this matter any further, please email me at alexis.mccray@westinreston.com

Boston, Massachusetts
Reviewed 1 week ago via mobile

I'm staying in this hotel right now. This is my first night here out of 3. We didn't expect a top of the line hotel nor a motel 8 experience. It was supposed to be an average hotel from a well established brand. Here's what we got. 10 minutes after we walked into our room we realized that the towels...

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Helpful?
1Thank Stan S
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Stan S, Thank you for choosing the Westin during your visit to Reston. We are sorry to hear about your negative experience. We hope that you give us another chance to provide the relaxing and rejuvenating service of the Westin. If you would like to discuss the matter any further, please email me at alexis.mccray@westinreston.com.

Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

Stayed here with an organization for a conference for two days. I enjoyed the stay. The rooms are very clean and the bathrooms were big. You would think for this hotel being as expensive as it is would have wonderful wifi.....they don't. That is honestly my biggest disappointment. I ended up using my data the whole time. The pool area...

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Helpful?
Thank BriPri
Rome, Italy
Reviewed 3 weeks ago

I stayed at the Westin Reston Heights for one night in March 2017 and thoroughly enjoyed my stay. I would highly recommend the hotel for anyone wanting or needing to stay in the Reston area. The pros and cons of the hotel, in my opinion, are as follows: PROS: 1. STAFF: I always say that staff can make a 3-star...

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1Thank NoneNixNada
northeast US
Reviewed 11 March 2017

Good location especially if you need to go to Dulles airport. High rise hotel 9 stories small indoor pool on top floor - small hot tub. Room is spacious with two double beds. Would prefer queen size at least but ok. heat/ac worked great in room. restaurant on first floor. only had a quick drink here. attractive atmosphere- upscale casual....

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Thank 29paskier
Shrewsbury, New Jersey
Reviewed 3 March 2017 via mobile

The Westin was a very nice hotel.. But some of the furniture was worn and needed to be updated. The staff at this hotel is awesome !! The restaurant is a little pricey , not many options if your vegan , but it is good for breakfast . I had a 1 bedroom suite .. sitting area and 2 showers...

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1Thank Cynthia C
Glasgow, United Kingdom
Reviewed 15 February 2017

Hotel has useful shuttle to airport, Metro and downtown Reston, but DOUBLECHECK TIMINGS. Onsite restaurant not used as it looked expensive. Some tired furniture in lobby but rooms very nice. Top floor pool a treat. Good TV, good bathrooms.

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Helpful?
Thank Lysander222
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Lysander222, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to hear you enjoyed your stay with us. We hope to see you again during your next visit to the Reston area.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 

Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Dr, (Opening May 20, 2008), Reston, VA 20191-1404
Region: United States > Virginia > Fairfax County > Reston
Price Range: €107 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Reston Heights staff and other travellers.
9 questions
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Questions? Get answers from Westin Reston Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor with a view of the courtyard.”
JamesBattistaG, 6 Nov 2016 | Read review
“Stayed on the second floor - very quiet”
  • Daisy enjoying the bed
Shellyduchsk8s, 2 Oct 2016 | Read review
“Ask for a room with a balcony on higher floor – junior suites are extremely comfortable.”
usembassy, 23 Jul 2016 | Read review
“Rooms facing the hotel entrance are good”
diptir2015, 15 Jul 2016 | Read review
“Book a suite”
MsTia79, 22 Jun 2016 | Read review
5 of 5
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US$185* /night
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Prices are for 1 room, 2 adults
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