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Holiday Inn Express Claypool Hill

69 reviews
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Traveller (7)
Room & Suite (11)
Dining (4)
Overview
  • Excellent27%
  • Very good37%
  • Average18%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star Hotel
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Reviews (69)Write a Review
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All reviewsindoor pool and hot tubgreat place to staywould stay here againbagelshieinternetgymmoldcleanliness
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21 - 25 of 69 reviews
Reviewed 29 May 2015 via mobile

Stayed here fit the night after day surgery. I was ill from the anesthesia, my husbands back was aching from waiting around in hard wooden chairs& on concrete floors. The rooms were comfortable, the hot tub helped his back&it was a quiet room.

Thank Cindy A
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded 2 June 2015

I am happy to hear that the hot tub was just what your husband needed to help his back after waiting on hard chairs. Glad we could help. Thank you so much for staying with us at our Claypool Hill, VA Holiday Inn Express,

Reviewed 26 May 2015

My family stayed at this hotel because of its proximity to Grundy. The lobby and breakfast area were nice, but the rooms needed updating, especially the bathrooms. Our room had an awful odor, Disappointed.More

Thank MaryAnn C
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded 2 June 2015

Thank you for staying with us at our Claypool Hill, VA Holiday Inn Express & Suites and for the feedback. I apologize for the odor in the room. This will be addressed with our housekeeping staff. Our goal is providing our guests with clean, comfortable...More

Reviewed 17 April 2015

Have stayed in this hotel every year since it opened. The rooms are always in excellent condition. Staff always friendly and very helpful. Bed are very comfortable. Could not ask for a better breakfast. Did not use the pool but it looked very clean and...More

1  Thank Warren W
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded 3 May 2015

Thanks so much for the great comments you posted about your stay at our Claypool Hill, VA Holiday Inn Express & Suites. We really appreciate the positive feedback because we strive to provide our guests with clean and comfortable rooms. And we do look forward...More

Reviewed 13 January 2015

I've been staying at this hotel three years. Stayed in the same room two years in a row. (Not Kidding) This year, got a different room. Good beds Great pillows. Fridge has been turned off but, meh, that's a nit pick. Wi-Fi speed was great....More

Thank John N
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded 27 January 2015

Thank you for being a frequent guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear such great comments such as yours. Wow! That is really something staying in the same room for two years. Bet you felt...More

Reviewed 10 January 2015

Upon entering, we were immediately treated by hotel staff. The lobby was clean and had a fresh smell. We checked in and went to our room. Our party had 3 rooms. The rooms were clean and the fridge was on and cold. The bathroom was...More

Thank archerclan
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded 27 January 2015

What great comments! Thank you so much for posting such wonderful comments about your stay at our Claypool Hill, VA Holiday Inn Express & Suites. We couldn’t have done any better advertising than what you wrote! I am so happy to hear that you enjoyed...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$106 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (11)
Dining (4)
Pool & Beach (4)
Questions & Answers
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Mary S
25 November 2017|
AnswerShow all 2 answers
Response from Ken A | Reviewed this property |
The pool area was open when we stayed there in September. I don't know the current status or the answer to your question regarding microwaves and fridges. I suggest you check with the property to get the most up to date info.
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Room Tips
"rooms in the back offer views of the mountains - often magically misty"
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"We were on the 3rd Floor, very nice!"
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"Save yourself and stay anywhere else!"
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"King room is a suite"
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