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Renaissance Portsmouth-Norfolk Waterfront Hotel

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Renaissance Portsmouth-Norfolk Waterfront Hotel
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585 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Bangor, Maine
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2016

Stayed while at a convention and had a great stay. Rooms are clean and comfortable and the food was great. I especially enjoyed watching the Navy ships pull in and out of port during my stay. The location to historical Portsmouth was great.

Helpful?
Thank Mainerslovetravel
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Richmond, Virginia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 September 2016

Great Hotel right on the waterfront of Old Town Portsmouth, the view is of navy ships in the ship yard and the paddle boats going back and forth. It is centrally located to shopping across the bridge and in old town itself. The room was nicely appointed and very soft bedding. The front desk checked us in quickly and friendly,... More 

Helpful?
Thank HuskerFan1961
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thanks for sharing!!! Our staff takes pride in providing an extraordinary experience for all our guests. Shared your review with them and they wanted to send a sincere thank you!! Look forward to seeing you soon! More 

Blaine, MN
Level Contributor
99 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 September 2016

I stayed here for 2 nights on business and was given a king bed looking out over the river. As others have commented, the views are amazing from this property when you are looking out over the river. The rooms are comfortable. They've done a nice job with updating the beds, but some of the furniture does look dated. That... More 

Helpful?
Thank LandofHopesandDreams
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through the Guest Satisfaction Survey. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Greensboro, North Carolina
Level Contributor
470 reviews
224 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 26 August 2016 via mobile

The staff is very friendly - the hotel is grand but dated, decorated with 1980' colors and furnishings. Well overdue for updating and refreshing. As a platinum member I was upgraded to the Lafayette suite on the six floor - the room is rather large but goofy... It looked like a double room with single room furnishings... Finally, I've noticed... More 

Helpful?
Thank Flyby0161
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. More 

Woodbridge, VA
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 August 2016 via mobile

Chose this hotel because of family event. This property is nice. The only problem was that the filter needed to be changed which left a foul order. Room was nice & view beautiful from the 14th floor view of the Elizabeth River & the view of Norfolk waterfront. Customer Service was EXCELLENT would stay again.

Helpful?
Thank Rochelle41
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thanks do much for sharing!!! I have shared your review with my Front office team!! Hope to see you again soon!!! More 

Washington DC, District of Columbia
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 August 2016 via mobile

I stayed at the Renaissance for 2 nights. Hotel is older, Nice comfortable beds and pillows. Above average gym with older treadmills and nice selection of weights. Situated in Portsmouth, it's in a nice spot and you can take the ferry to Downtown Norfolk. Nice view of the ships in overhaul at BAE. Ask for a concierge lounge upgrade, they... More 

Helpful?
Thank theyanman
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you so much for sharing!! I am pleased to announce that our senior management team have started reviewing steps towards upgrading our fitness center. Come visit us again soon and I can personally discuss these steps with you!! More 

Mount Pleasant, South Carolina
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 August 2016

I reviewed this back in 2011 and have continued to stay there a few times a year. I was there last week and must say it is in tremendous need of upkeep. Even the bathrooms downstairs need the restaurants are shabby - all of the doors under the sinks are all falling off or barely hanging on. Also if you... More 

Helpful?
Thank SusanG096
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through Trip Advisor. We appreciate your feedback and are delighted to inform you that our engineering team members are addressing the ice machine issue. Thank you again for your time and come visit us again soon! More 

Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

This is my favorite Renaissance hotel. The style throughout the hotel is awesome, rooms are very nice / comfortable, great friendly staff, and concierge / club lounge has beautiful views. This is my go to hotel in the Norfolk area.

Helpful?
Thank BadBroncoBlues
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

What a wonderful review to share with our team! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you so much for sharing!!! More 

Level Contributor
5 reviews
Reviewed 20 August 2016 via mobile

So... For starters I was not overly thrilled about going to Portsmouth. I was sent here to receive cancer treatment from Portsmouth Naval Hospital, and knew we would be displaced for several days. After checking into our hotel we were greeted by the warmth dark wood finishes a welcoming staff and a beautiful bar. Although little of our time would... More 

Helpful?
Thank Michael A
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, thank you for providing feedback about your recent stay. Renaissance strives to ensure our guests experience the best visits possible during their travel. Look forward to meeting you during your next stay with us! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2016 via mobile

We got to our room and the door was already open, and used pillows and blankets on chair. The room was not clean and had a terrible body odor smell as soon as you walked into the room. We changed rooms which took a while and same thing with the second room. They tried to neutralize and deodorize room but... More 

Helpful?
1 Thank Sneha M
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through Trip Advisor. We appreciate your feedback and are very sorry to hear about the opportunities with our guest rooms. I have shared this information with my Housekeeping Manager. Your feedback is integral to our ability to continue to improve our service. Thank you again More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Blending traditional elegance and modern style, our waterside Norfolk, VA area hotel in the historic downtown district of Olde Towne Portsmouth provides calming comfort and soothing relaxation. The Renaissance Portsmouth hotel boasts a hip location overlooking the vibrant, revitalized waterfront and offers stunning views of the Elizabeth River. Set above the harbor, the Portsmouth Ballroom's unique outdoor terrace, part of the 24,000 square feet of Norfolk area hotel meeting space, provides a stunning reception area sure to draw rave reviews from your guests. This updated luxurious Norfolk, Virginia area hotel also features 23 meeting rooms including a 70-seat Amphitheater. Savor the atmosphere of this waterside hotel in Portsmouth at Foggy Point Bar & Grill, presenting a selection of fresh seafood. Visitors to the area can enjoy the unique experience of taking the nearby water taxi across to many of the Norfolk business and visitor destinations including the Norfolk Naval facilities. ... more   less 

Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water Street, Portsmouth, VA 23704
Region: United States > Virginia > Portsmouth
Price Range: €89 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and other travellers.
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Cornwall, Canada
3 months ago
6 months ago

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Questions? Get answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of the water- and room on lounge club level for access to club”
 of 5 bubbles , 29 Oct 2016 | Read review
“Ask for a nice view on one of the higher floors.”
 of 5 bubbles I2224QNkarens, 28 Oct 2016 | Read review
“Get a room high up, 5th floor or higher. The view is spectacular. Get a room facing the water/harbor.”
  • View from our room about 9:00 PM
 of 5 bubbles jeffg1, 12 Oct 2016 | Read review
“Ask for a high floor, water-view -- facing the Norfolk waterfront, which is beautiful at night!”
 of 5 bubbles Platinum2VA, 13 Sep 2016 | Read review
“Any room looking out at the river”
 of 5 bubbles LandofHopesandDreams, 3 Sep 2016 | Read review
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