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Quest Narre Warren

228 reviews
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Traveller (13)
Room & Suite (12)
Dining (3)
Overview
  • Excellent43%
  • Very good40%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (228)Write a Review
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Traveller rating
94
93
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LanguageEnglish
94
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26
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All reviewsfountain gatetwo bedroom apartmentnice apartmentshopping centrelounge roomgreat sizecoffee machinerooms were very cleanbusy roadwould stay againair conditioningbbq areahome away from homegreat stayconvenient locationbusiness tripla porchetta
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1 - 5 of 228 reviews
Reviewed 2 weeks ago

Good sized rooms, and backed up with a great pool. Friendly staff and an overall very good experience. Happily recommend a stay we kids, plenty of parking and a short walk to Fountain Gate shopping centre

Review collected in partnership with this hotel
Thank markcU8522OP
Response from BastianSchluter, Front Office Manager at Quest Narre WarrenResponded 3 days ago

Dear Mark, It is so great to hear that you had such a wonderful experience staying with us! Thank you for taking the time to review our hotel! We certainly hope you will come back and visit us soon! Warmest regards, Quest Narre Warren Management

Reviewed 2 weeks ago

Great location, nice apartment with everything you need on hand, this is our fourth return Quest stay,we would recommend it for couples,families ,business people. We will most certainly be returning again.More

Review collected in partnership with this hotel
Thank Neil L
Response from BastianSchluter, Front Office Manager at Quest Narre WarrenResponded 3 days ago

Dear Neil, Thank you so much for such a positive review and for recommending our hotel! I am so very pleased to hear you enjoyed our spacious, fully equipped apartments! We hope your next visit is just around the corner! Warmest regards, Quest Narre Warren...More

Reviewed 2 weeks ago

The quest in Narre Warren on the outside looks very clean but once you get inside the three bedroom apartment x34 surveillance and the cleaning crew they need to be fired my daughter that has been to 15 different departments rated it the worst one...More

Review collected in partnership with this hotel
Thank melindac2018
Response from BastianSchluter, Front Office Manager at Quest Narre WarrenResponded 1 week ago

Dear Melinda, Thank you for your review. We appreciate all feedback as it gives us the opportunity to ensure that we are continually striving to meet our guests' needs and expectations. At Quest Narre Warren, we maintain very high standards of quality and service and...More

Reviewed 2 weeks ago

We needed a hotel in this area at the last minute and were lucky to get a 2 bedroom unit for the price of the 1 bedroom as we are a couple and only needed 1 bedroom. The apartment has more than we need for...More

Review collected in partnership with this hotel
Thank Carolyn C
Response from BastianSchluter, Front Office Manager at Quest Narre WarrenResponded 1 week ago

Dear Carolyn, It is great to hear that you had another comfortable stay with us and that we are your top pick for accommodation in the area! Thank you for taking the time to review our hotel! We hope you will come back and visit...More

Reviewed 2 weeks ago

Great location for our visit, close to family and friends, have stayed here before and found that it has maintained it's standards. Staff are friendly and attentive.Facilities are great and used by customers.More

Review collected in partnership with this hotel
Thank W3953ODlorrainem
Response from BastianSchluter, General Manager at Quest Narre WarrenResponded 2 weeks ago

Dear Dlorrainem, I am so very pleased to hear you had such a comfortable stay with us and enjoyed all the facilities our fully-equipped apartments have to offer! Thank you for taking the time to review our hotel and for staying with us again. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Pool
Outdoor pool
Details
Price range
US$125 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$125 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (13)
Room & Suite (12)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (14)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
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BastianSchluter
Dear Dex T, Thank you for your review and we appreciate your feedback with regards to your stay. First of all we do not seem to have the record of your stay at our property. We will appreciate if you can provide further information to substantiate your stay at our property. With regarding to your comment that we have inappropriately charged $2,000 to your credit card was untrue and would like to present the following for you. First of all, we do not seem to have a record of charging $2,000 to your credit card on or around the date given by you. In any case, at the time of your arrival, as part of the terms and conditions of the accommodations services and as notified to you in the booking confirmation, we obtained preauthorization for $200 only and this gets canceled when the guest makes the full payment at the time of departure. As you know electrical equipment can breakdown at any time and room move is unavoidable. We therefore have to move you into another room where the TV was working and apologise for the inconvenience that we might have caused in this regard. The team at Quest Narre Warren are rather shocked to learn about your allegation, as this is does not usually happen. We do our best to ensure all guests are comfortable and are provided with great customer service. Thank you once again for your feedback as it will help us improve our services. " Kind Regards Segar Nadarajah Operations Manager
17 November 2014|
Answer
Response from Burger4758 | Reviewed this property |
I am surprised you has this experience. My colleague and I stayed here for total period of 6 weeks last Nov/dec and found the service very good and accommodating
0
Votes
Room Tips
"Ring The Hotel Directly."
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"Off the highway would have less road noise"
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"Rooms at the back are very quiet."
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"Theclower floor units are easier to get into."
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