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Mercure Kangaroo Island Lodge

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382 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Singapore, Singapore
Reviewed 12 September 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Tito779
wazzat69, Manager at Mercure Kangaroo Island Lodge, responded to this review

Lapstone
Reviewed 8 September 2014

Found the Mercure at American River to be a very comfortable hotel. The building appears to be quite old, and doesn't look all that great from the outside, but the renovated rooms contain a very good size fully tiled bathroom and very comfortable bed, though I found the pillow a little firm for my liking, and the floorboards under the...

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2Thank ShepLapstone
wazzat69, Manager at Mercure Kangaroo Island Lodge, responded to this review

Thank you for your feedback, and we are pleased you enjoyed your time with us. Kind regards Warwick Tomlinson General Manager Mecure Kangaroo Island Lodge

Italy
Reviewed 17 August 2014

We stayed 2 nights in this hotel. Staff was very friendly and useful. Rooms are very nice, modern and spacious (unfortunately without wifi). The night we arrived there was a power outage in the island, but the hotel staff was able to organize a dinner serving food in the restaurant with candle light, fantastic! I strongly reccomend this hotel

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1Thank Gabrytrotter
wazzat69, Manager at Mercure Kangaroo Island Lodge, responded to this review

Thank you for your feedback. Yes, I agree our staff do a wonderful job. As an update, we are currently having Wifi installed throughout the hotel and available in every room. This work should be complete by the end of September this year. Kind regards, Warwick Tomlinson General Manager Mecure Kangaroo Island Lodge

Bellingen, Australia
Reviewed 16 August 2014

We stayed just the one night which was unfortunate as we could have stayed a week. The rooms all seem to have views and our room was spacious enough with a super view. We dined at the restaurant and found the service and food to be quite good. The breakfast was very nice with the wood smoked bacon and lovely...

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Helpful?
Thank kalyngra
wazzat69, Manager at Mercure Kangaroo Island Lodge, responded to this review

We are so happy that your stay with us lived up to all expectations. Kind regards, Warwick Tomlinson General Manager Mecure Kangaroo Island Lodge

Adelaide, Australia
Reviewed 11 August 2014

We have visited K.I. a number of times but we had never stayed at American River. So we chose the Mercure Kangaroo Island Lodge and escaped for a long weekend. I have really mixed feelings about our stay and the venue. Some of the staff were delightful, like the hard working and enthusiastic Tim while others seemed like they would...

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4Thank pakabay
Munich, Germany
Reviewed 5 August 2014

this should be a 2* hotel or a motel. Dryer was not working, receptionist did not have any string/rope to share so we had to dry our clothes in a car. Restaurant was extremely expensive and we had to wait an hour to be serviced due to "rush hours". The receptionist was also a waiter and a bartender, so checking...

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7Thank mrJapco
Canberra, Australia
Reviewed 4 August 2014

Review collected in partnership with Accorhotels.com
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Thank Greenkrai
Adelaide, South Australia, Australia
Reviewed 24 July 2014

Set in a picturesque location the lodge is complimented by wonderful staff. Nothing was too much trouble and the service was always with a smile. The rooms were always neat and tidy and the upgrades really do represent 4 star accommodation Well done guys, we had a wonderful time!

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Helpful?
Thank Mark B
wazzat69, Manager at Mercure Kangaroo Island Lodge, responded to this review

Very pleased you and your family enjoyed your stay with us. Kind regards, Warwick Tomlinson General Manager Mecure Kangaroo Island Lodge

Melbourne
Reviewed 13 July 2014

Stayed in one of the studio rooms, decor and bathroom were the best features. The bed was two singles pushed together, which was rather uncomfortable. Staff were friendly, unfortunatley the hotel resteraunt service was terrible. The first time we ate there it took a long time for the food to come out which was poor considering we were one of...

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Thank LNass
London, United Kingdom
Reviewed 4 July 2014

Our stay at this hotel was a short overnighter only. We found the room to be very comfortable and clean. The hot water was hot and the addition of shampoo etc. was appreciated. There were tea/coffee making facilities in the room for that early morning coffee. An added bonus was the gorgeous view from the room across the bay. Internet...

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2Thank Janet S
wazzat69, Manager at Mercure Kangaroo Island Lodge, responded to this review

I am pleased you enjoyed your stay with us. We are currently installing Wifi throughout the entire hotel, and this should be completed by the end of September. Kind regards, Warwick Tomlinson General Manager Mecure Kangaroo Island Lodge

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Kangaroo Island, one of Australia's great wilderness destinations, is best known for its magnificent coastal views, unique landscapes, uncrowded beaches and fascinating wildlife, including kangaroos, wallabies, koalas, Australian sea-lions, New Zealand fur seals and Little penguins. Kangaroo Island is a place of natural beauty and a place to escape. The Kangaroo Island Lodge is situated on the banks of Eastern Cove in American River, with all rooms perfectly perched offering exceptional water views over the bay. Amid lush coastal vegetation, the Kangaroo Island Lodge blends in with its natural surroundings. There is no better place to unwind and to enjoy the peace and tranquility. The seclusion of this area allows for the abundance of wildlife to roam free. Tammar wallabies, brush tailed possums, black swans, Cape Barren geese, Australian pelicans and the rare and endangered glossy black cockatoos can all be found in here. The outer bay of Eastern Cove offers excellent sailing and fishing in protected waters. The Kangaroo Island oyster industry is also located in American River, with the Oyster Shed located just down the road from the Kangaroo Island Lodge. If you are a keen walker, there are two main walking tracks, the Independence Trail and the Fish Cannery walk. Both walks meander through the natural coastal scrub where numerous species of wildlife and birdlife can be seen. So why not come and escape to the Kangaroo Island Lodge? ... more   less 

Additional Information about Mercure Kangaroo Island Lodge

Address: Scenic Drive, American River, Kangaroo Island, South Australia 5221, Australia (Formerly All Seasons Kangaroo Island Lodge)
Region: Australia > South Australia > Kangaroo Island > American River
Price Range: €106 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Kangaroo Island Lodge 3.5*
Number of rooms: 38
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Also Known As:
Hotel All Seasons Kangaroo Island American River
Kangaroo Island Hotel
Kangaroo Island American River
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Kangaroo Island Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a beach not a river, but has tidal flats so don't expect to lay in the sun on a sandy beach!”
 of 5 bubbles TammaraO, 17 Jan 2017 | Read review
“Google Maps brings you to an incorrect place.”
 of 5 bubbles PeaceA, 2 Jan 2017 | Read review
“Rooms on 2nd level have better sea views”
 of 5 bubbles BigTedAustralia, 4 Dec 2016 | Read review
“The "Water View" rooms are the best - and the quietest.”
 of 5 bubbles lesleyh266, 17 Nov 2016 | Read review
“Water view rooms”
 of 5 bubbles 787hollyw, 30 Oct 2016 | Read review
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