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Mercure Penrith

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Mercure Penrith
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672 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Reviewed 24 August 2016

We were excited to see where the motel was, as we had our night planned at the local leagues club and this hotel was part of the club. When we got there, the staff were very nice, got our keys and went down to our room, we had paid extra for the upgrade. On our way to the room there...

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Helpful?
Thank Cathy C
Dora Creek, Australia
Reviewed 22 August 2016 via mobile

Stayed at Mercure Penrith over the weekend. Went to the footy and checked out the Blue Mountains. Peppers Stadium opposite the motel which is great. Large and very clean room. Very quite and great buffet breakfast. The leagues club is next door with many eating venues. We asked for a received a late checkout from the lovely staff. We wouldn't...

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Thank willomob
Tweed Heads, Australia
Reviewed 12 August 2016

I stayed here recently whilst traveling with my Son for Sport, to be honest I was pleasantly surprised to find a quality property in Penrith. The hotel is easy to access not far from the motorway with many fast food options close by as well as a small shopping village with a supermarket a short distance away. The hotel is...

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Thank dtaust19405
Kellie S, General Manager at Mercure Penrith, responded to this review

Thank you for your feedback. Penrith is a great destination with numerous great Restaurant and Attractions. We are very excited to share with you that our hotel renovation will commence later this year which is extremely exciting. Warm regards Kellie

New South Wales, Australia
Reviewed 6 August 2016

I've stayed at Mecures before over the years at various locations and this was the first time I found a Mecure to be a disappointment. The room was quite run down, furniture knocked around, tiles missing in various spots of the bathroom and generally very depressing looking.It looked like there had been attempts at (failed) repairs in the past around...

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1Thank Julia H
Kellie S, General Manager at Mercure Penrith, responded to this review

Dear JuliaGee111 Thank you for taking the time to share your feedback, I am truly sorry that you found the Mercure Penrith's rooms disappointing. Our hotel renovation will commence later this year which is extremely exciting. This renovation will include the bathrooms. Hopefully you will have an opportunity to come back in the future and experience our wonderful renovated rooms....

Port Stephens, Australia
Reviewed 4 August 2016

During our recent visit with our overseas friends: Firstly on arrival at reception the room configuration was wrong. I had clearly booked two rooms 1x Queen for my husband and I and another for our friends and their granddaughter. Back to reception who fixed the issue apologising but then placed them way down the corridor. After settling in for the...

Review collected in partnership with Accorhotels.com
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Thank cmgriffo
Kellie S, General Manager at Mercure Penrith, responded to this review

Thank you for your feedback regarding your recent stay at the Mercure Penrith. I am sorry to hear there was confusion at reception with your accommodation booking, we will work on ways to improve our check in process. I will also share your comments with the club regarding breakfast. Warm regards Kellie

Sydney, Australia
Reviewed 4 August 2016

My husband and I visited the Mercure for a one night stay on June 18 this year. The Mercure is in a good central location. There is no under cover parking, which is fine if its not raining. There is a drop off and collect covered area at the front of the building though. Check in was quick and efficient...

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Thank dric3
Kellie S, General Manager at Mercure Penrith, responded to this review

Thank you for your comments regarding your stay at the Mercure Penrith. I am pleased you enjoyed your stay, however, saddened by your comments regarding Panthers Breakfast. I will share your comments with their Executive Chef. Thank you for taking the time to share your feedback. Warm regards Kellie

Gold Coast, Australia
Reviewed 3 August 2016

Very good hotel the rooms are of good size room.Just have to walk over to the Panthers Club for dinner great meals.We would recommend it to you and friends close to shopping centres and the Blue Mountains

Review collected in partnership with Accorhotels.com
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Thank geoffricho47
Kellie S, General Manager at Mercure Penrith, responded to this review

Thanks so much for your feedback. I will share your comments with our team as it will give them encouragement to continually improve their customer service. Warm regards Kellie

Reviewed 30 July 2016 via mobile

Well appointed and reasonably priced hotel for the business traveller. Staff were very welcoming and helpful. Be sure to ask for one of the rooms with beautiful views over the lake. Room also had good office desk space with great lighting which is very helpful for work. Only draw back, restaurant, including for breakfast, is a short walk away in...

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Thank Maria L
Kellie S, General Manager at Mercure Penrith, responded to this review

Dear Maria L Thank so much for your feedback, we truly appreciate your comments and look forward to welcoming you back. Warm regards Kellie

Devonport, Australia
Reviewed 17 July 2016

Traveled to Sydney with two friends for our mates 21st. Decided to base ourselves in Penrith, hotel search showed this hotel to be the most value for money. Had a couple of phone calls with the hotel prior to the trip due to the fact that the room we wanted (family room) isn't bookable online. Both times dealt with rude...

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Thank Cameron E
Kellie S, General Manager at Mercure Penrith, responded to this review

Dear Tassieboy101, Thank you for taking the time to offer such detailed feedback from your recent stay. Whilst you have mentioned several highlights from your visit, if possible I would like to be able to discuss the areas for improvement directly with you. My contact email is kellie.stapleton@mercurepenrith.com.au. Sincerely, Kellie Stapleton

Reviewed 14 July 2016 via mobile

Absolutely loved the stay here kids had a ball the staff were fabulous went out of their way for us I appreciate everything they did for us very helpful and friendly highly recommended! Room was clean and comfy beds great view from the room nice and quiet. Lots of things for the kids to do Aquagolf, Kaos and iFLY plenty...

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Thank Karyn P
Kellie S, General Manager at Mercure Penrith, responded to this review

Dear Karyn P, Thank you for such wonderful feedback from you and your family. I am so pleased that you had a great stay with us and we look forward to welcoming you back again soon. Kellie Stapleton

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
MERCURE PENRITH IS AT THE GATEWAY TO WESTERN SYDNEY Penrith is one of Sydney's best inland aquatic playgrounds. Have fun riding the rapids at Penrith Whitewater Stadium, visit the Sydney International Regatta Centre, paddle on the Nepean Gorge in a canoe or relax with a picnic by the Nepean River. Penrith Valley, with its beautiful rivers, national parks and lakes, is just a 55-minute drive from the centre of Sydney. It's a great escape for the whole family with plenty of things to see and do. LOCATED IN PENRITH VALLEY AT THE FOOTHILLS OF THE BLUE MOUNTAINS Explore pockets of unspoiled bush land, national parks, as well as the many treasured historic landmarks scattered throughout the region. Experience the area's lively arts scene on display at local museums and art galleries. Enjoy the beauty of the Nepean Gorge from the deck of the Nepean Belle Paddlewheeler or explore on foot. Whether you're staying for business or pleasure, for a night or a week, Penrith will exceed your expectations. A MAJESTIC PLAYGROUND FOR THE YOUNG AT HEART Next door is Penrith Panthers Your World of Entertainment with 9 dining options, 6 bars, Aqua Golf, Cables Wake Park, ifly and a travel shop. Panthers also offers a state of art Convention Centre, with seven architecturally designed formal and informal functions rooms, boasting an 800 delegate purpose build seminar and entertainment theatre with state of the art audio visual. Also at Penrith Panthers Your World of Entertainment is The Evan Theatre a first-class, purpose built entertainment venue. The Evan has been host to an array of leading entertainers including John Farnham, Boys II Men, The Wiggles and David Strassman. Adjacent to Penrith Panthers Your World of Entertainment and the Mercure Penrith is a 1500 seat Exhibition Marquee, one of Sydney's largest marquees. Sportingbet Stadium, home of the Penrith Panthers, is opposite the Mercure Penrith. The Mercure Penrith boasts 223 rooms featuring flat-screen TV s, cable TV , air-conditioning and WIFI Internet access. Additional facilities include a gymnasium, guest lounge, outdoor swimming pool, BBQ area and ample parking. ... more   less 

Additional Information about Mercure Penrith

Address: Jamison Roads | Cnr Mulgoa, Penrith, New South Wales 2750, Australia (Formerly Chifley Penrith Panthers)
Region: Australia > New South Wales > Greater Sydney > Penrith
Price Range: €102 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Penrith 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Chifley Penrith Panthers Hotel Penrith
Panther Penrith
Chifley Hotel Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Penrith staff and other travellers.
4 questions
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Questions? Get answers from Mercure Penrith staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“anywhere but level 2”
 of 5 bubbles A3422GCmarkw, 25 Mar 2017 | Read review
“ask if the bathroom has had a makeover”
 of 5 bubbles Snowyoneandonly, 14 Feb 2017 | Read review
“Only suggestion - make sure if a smoker to ask for smoking room if available.”
 of 5 bubbles kellycZ1214CG, 13 Feb 2017 | Read review
“Get any room, close to the club -”
 of 5 bubbles 79geraldb, 19 Jan 2017 | Read review
“Balcony suite”
 of 5 bubbles SusieS994, 29 Dec 2016 | Read review
5 of 5