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Melia Jardines del Rey

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Traveller (5407)
Pool & Beach (1739)
Room & Suite (688)
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Ratings and reviews
  • Excellent31%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“don pepperone”(57 reviews)
“water shoes”(212 reviews)
“a la cartes”(240 reviews)
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What's included
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Suites
Poolside Bar
Fitness centre
Concierge
Wheelchair Access
5 Star Hotel
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Location and contact
Carretera A Cayo Guillermo Km 9 | Playa Flamenco, 69400, Cuba
16.2 km to Cayo Coco Airport
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Reviews (3,889)
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All reviewsdon pepperonewater shoesa la cartessnack barfishmiguel angelbeach buffetwhite partypizzalarge resortmain buffetfried chickenjardines del reyrecommend this resortfoam partybeautiful resortother resorts
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1 - 5 of 2,615 reviews
Reviewed yesterday

At this resort January, February, April, May and twice in June. Since the resort have opened in 2014 we have had the please to stay there at least 16 times. The staff at this resort is one at the most amazing I have met in...More

Thank Donna F
Reviewed 5 days ago via mobile

Although the beach is beautiful and many of the employees are very nice, me and the group I was with experienced the maids hiding our things under mattresses and couches and behind cabinets to take when we left, as well as having our bags went...More

1  Thank Ethanpetryshyn
Response from GralManager, General Manager at Melia Jardines del ReyResponded 2 days ago

Dear Mr. Ethanpetryshyn: Thank you for taking the time to share your comments about your recent visit to Meliá Jardines del Rey. Our sincere apologies because it is clear that we have not met your expectations. Following your comments, we would like to explain you...More

Reviewed 6 days ago

This is just a quick review since we only visited the hotel for one day (the UK tour operator stopped going to this hotel and so we had to stay at another one). We were very kindly allowed to go there for the day to...More

4  Thank Jan B
Response from GralManager, General Manager at Melia Jardines del ReyResponded 5 days ago

Dear Mr. Jan B: We would like to thank you for the positive comments about the hotel. Our main goal is to make a great holiday for our guests. It is a pleasure to know that you felt very well in our resort although it...More

Reviewed 6 days ago

I have been to Cuba around 6 times and I love it. The beach is beautiful and the people are so friendly. The food is not as good but everything else is amazing. The rooms, the activities, the show times and party's are amazing. My...More

2  Thank amberkellezi
Response from GralManager, General Manager at Melia Jardines del ReyResponded 5 days ago

Dear amberkellezi: We would like to thank you for the positive comments about the hotel. Our main goal is to make a great holiday for our guests. We are really sorry about the food, but it is good to know that it was not an...More

Reviewed 6 days ago

We stayed here from April 28 - May 6, the weather was great despite one rain day we had. Although it rained all day, they put off amazing shows in the lobby and they had lots of games/entertainment throughout the whole day. The beach is...More

Thank daniellewhelann
Response from GralManager, General Manager at Melia Jardines del ReyResponded 5 days ago

Dear Mr. daniellewhelann: We would like to thank you for the positive comments about the hotel. Our main goal is to make a great holiday for our guests. We are really sorry about the food, but it is good to know that it was not...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Hotel class
Hotel Style
#7 Luxury Hotel in Cayo Coco
#8 Top resorts Hotel in Cayo Coco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Hotel class
Hotel Style
#7 Luxury Hotel in Cayo Coco
#8 Top resorts Hotel in Cayo Coco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (5407)
Pool & Beach (1739)
Room & Suite (688)
Dining (500)
Family and Play Areas (72)
Amenities (45)
Business Centre & Event Rooms (28)
Questions & Answers
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Shma S
16 July 2018|
Answer
Response from GralManager | Property representative |
Dear Shma S, we would like to thank you for taking us into account for your upcoming holidays. Certainly, there is a bank on site where you can exchange your money. Looking forward for your next visit!
1
Vote
Shma S
15 July 2018|
AnswerShow all 2 answers
Response from Jan B | Reviewed this property |
Hi you would need to contact your tour operator or the hotel directly 😊
1
Vote
Room Tips
"Building 18 is close to both pools, lobby, and very close to the beach."
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"I was in the 25 Block this afforded me quick access to Lobby and services"
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"Ocean view in building 11 and 14 is on abandoned kettle range"
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"bring your own beach towels and lots of off skintastic. the flies and mosquitoes are vicious."
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