The room was uncomfortably hot, but as there was a party going on making a very loud din beyond midnight, we couldn't sleep with the window open. The bathroom had half empty toiletries (previously used) The worst thing though was the 'take it or leave it' attitude of the staff…
This is a lovely looking hotel in gorgeous surroundings, but the service we received was very poor indeed. We stayed on Boxing Day night and I think perhaps that due to low occupancy or staff shortages/holidays they were struggling to proved the enough staff cover, but our…
Since I live in Woking I wouldn't ordinarily have reason to stay at this Hotel, however I attended a course based at this Hotel and was very impressed with the pleasant surroundings, the facilities, and the food.
Stayed here on Saturday night. Very happy with the hotel, grounds lovely, location ok and building very smart. Room was nice and spacious. Only picky negatives are high drink prices in the bar (for what it is) and poor service at breakfast. Would stay again!
I booked afternoon tea at Gorse Hill for myself and my friend as a Christmas present, having had my wedding reception there 5 years ago I had high expectations and was excited about going back. When we arrived we were literally the only people there which I didn’t think was a…
"Our room was room 4. Overlooked the lovely grounds."
"Away from main building for a quiet room"
"Find out if they have let the whole hotel to a private party and thius you have no access to facilities!!!!"
"The rooms in the main building are far superior and worth a little extra!"
"Not a choice for anyone who can't manage stairs"