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Campanile Runcorn

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Traveller (40)
Room & Suite (18)
Dining (5)
Overview
  • Excellent12%
  • Very good23%
  • Average30%
  • Poor15%
  • Terrible20%
Travellers talk about
“motel style”(4 reviews)
“train station”(15 reviews)
“bath shower”(4 reviews)
AMENITIES
Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)
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237 results
Traveller rating
30
54
68
35
50
Traveller type
Time of year
LanguageEnglish
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30
54
68
35
50
Show reviews that mention
All reviewsmotel styletrain stationbath showerbooked roomsfree car parkovernight stopshort staywould stay againnice roomexcellent breakfasttea and coffeefull englishyogurtliverpoolshuttersfreeviewstopover
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1 - 5 of 237 reviews
Reviewed 4 weeks ago via mobile

When we arrived it took us time to check in which is also the restaurant and bar area. We were g8ven our key and they tried to charge us £3 for Wi-Fi. The room was filthy.. bath was dirty, sides were dirty, mirror and window...More

Thank nikki_hatwell
Reviewed 4 weeks ago via mobile

Stayed here for the night last night as went to Chester Zoo and the staff at reception were very welcoming explaining everything we needed to know eg, when reception closes and opens. The rooms could of been a bit more updated and some paintwork needed...More

Thank Sophie M
Response from Jennie C, Manager at Campanile RuncornResponded 2 weeks ago

Thank you for reviewing your recent stay with us here at Campanile Hotel Runcorn. Thank you for your kind feedback for my Team, we pride ourselves on delivering excellent service. I am happy to read you enjoyed our breakfast. Please accept my sincere apologies regarding...More

Reviewed 5 weeks ago

Met my now wife at this hotel and decided to return for our wedding night. Very clean and staff are wonderful staff are allways happy to help and it really was a wonderful decision to return, we might even return for our anniversariesMore

Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank graham q
Response from Jennie C, General Manager at Campanile RuncornResponded 2 weeks ago

I am so pleased that you had such a great stay with us and chose to return to us on such a special day. Thank you for taking the time to share your experience on TripAdvisor and for your kind feedback. The team have seen...More

Reviewed 9 June 2018 via mobile

The photos need updating, it is nothing like shown! Dirty and It isn’t worth a penny. We demanded a refund and now on a 5 hour journey back home as everywhere else is full. Just look at the state of the travel cot, there was...More

1  Thank jessicalee1702
Reviewed 6 June 2018 via mobile

What I liked: nice welcome from gent at check in; friendly service from lady at breakfast; great breakfast especially for the price. Reasons it’s shabby: desperate need for refurbishment; hairdryer broke and no spares at reception; slippy bath no mat; mattress terribly uncomfortable; doesn’t feel...More

Thank joandlilo
Response from Jennie C, General Manager at Campanile RuncornResponded 13 June 2018

Dear joandlilo, Thank you for reviewing your recent stay with us here at Campanile Hotel Runcorn. Thank you for your kind feedback for my Team, we pride ourselves on delivering excellent service. I am happy to read you enjoyed our breakfast. Please accept my sincere...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Meeting Rooms
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$40 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$40 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (40)
Room & Suite (18)
Dining (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
alis0nreid
9 May 2017|
AnswerShow all 3 answers
Response from Adam W | Reviewed this property |
We had 1 dog with us but I'm sure as long as you don't have a ridiculous amount they will be fine with this. Sorry for late reply.
0
Votes
ozzie2011
31 January 2017|
AnswerShow all 4 answers
Response from Jennie C | Property representative |
Dear Ozzie2011, Yes we do generally accept all breeds, the cost per pet is £5. We ask that all dogs are kept on a leash when on the hotel grounds. If I can be of further assistance please call 01928 581 771
1
Vote
ccc1985
6 September 2015|
AnswerShow all 7 answers
Response from Janet O | Reviewed this property |
If u book direct its free. If not get vouchers from reception. About £6 for 3 days. Dont go online and buy it it cost a fortune. Nearly £30 for 2 days and 2 devices. The system is good though and reliable
1
Vote
Room Tips
"Everything you need"
Read review
"Fix the shower."
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"Replace mattress in Room 3 urgently."
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"It's cheap but it is clean with ace staff"
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