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Booked on hotels.com upon arrival we were told that the bathroom and toilets were to be shared and if we wanted a private one, we needed to upgrade and pay extra and that they only accept cash. The sign on the front door said that...More
Me and my daughter stayed here for 2 nights 23rd- 25th May 2018, for our yearly trip to Chelsea Flower Show. The room was clean and tidy the beds comfortable, the staff on reception where helpful and friendly. There is a bar and lounge area,...More
I stayed three nights in this hotel while a little trip in London with my mother and my uncles and I must say that I’m not really satisfied...
The Hotel is very far and out of the center and the first metro station is 15...More
Stayed her over the bank holiday weekend. Were told that there was no toilet in our room and would have to go across the corridor! Which hotel in 2018 does this? We were upgraded to an 'ensuite' which had a brand new shower installed...badly. The...More
Not an en-suite room which I did check for but no mention on the site, noisy all night didn’t sleep. A small basic cheap room for one night I could live with but the noise all night and no en-suite I can not.
Response from 2018TruthfulReviewer | Reviewed this property |
Because bed bugs spread like wild fire and the owners couldn't care less if they tried. All attempts to get refund for unwillingly donating blood to said bed bugs have literately been met with abuse of staff and managers. My... More
Because bed bugs spread like wild fire and the owners couldn't care less if they tried. All attempts to get refund for unwillingly donating blood to said bed bugs have literately been met with abuse of staff and managers. My last attempts left me very distressed due to the extent of verbal abuse. If other would like to collectively pursue this please let me know, power in numbers etc!
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"I would think asking for a room on the front of the hotel would offer great views across Valentines park"