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Park Hotel

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286 Reviews from our TripAdvisor Community

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Showing 180: English reviews
southampton
Reviewed 7 February 2012

Where do i start. After we booked in and were shown to the room, reality struck. 1940 throw back room. The room was very dated!! There was a very small portable tv on a very old cabinet. The four poster bed was a joke. Its was rickety with a very POOR matress. There was no duvet cover, but a duvet...

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Helpful?
1Thank 2jars
Wales
Reviewed 21 October 2011

Whatever you do - do not book this hotel. Laterooms clearly stated that it was not payable in advance, and cancellable. The following day they took £400 without authorisation. Each time I phone, the manager isn't there - this has been ongoing for over a week now and staff have no clue how to deal with a complaint. Totally unproffesional...

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3Thank carla b
Hotel M, Manager at Park Hotel, responded to this review

Dear Carla B, thanks for your review, booking was done through laterooms for Olympics 2012 period and not directly with our hotel. Terms and condition are different for Olympics 2012 period, Park hotel operates 24 hr reception to serve our guest around the clock and we have email address and other communication to contact our management. I would also like...

england
Reviewed 11 September 2011

we arrived from norfolk as we was taking our son into london for the day,the man at desk was polite and took us to our room,well my heart sank big time,first look one double bed one single,the room was dirty there was a frigde in the room which im not sure why,it was dirty and mouldy inside.The tv sat upon...

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Helpful?
2Thank 20,112,001
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear madam thanks for your review about your stay at Park Hotel, I apologise for not exceeding your expectations but I am glad to inform you that we also have newly decorated rooms available and we are in process of decorating all our rooms with best possible facilities to meet our guest requirement. Please let me know about your next...

Reviewed 2 September 2011

Hassle free cheap clean hotel,friendly staff,only quibble ,they didn't sell bottled water.

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Helpful?
Thank 69tasty
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear 69tasty thanks for your review about your stay at Park Hotel; your feedback is very important for us. I am glad to know that you liked our facilities and our staff services. We at Park Hotel are committed to provide our guest the best possible services to make their stay good. Hope to see you soon for your stay...

Rotherham, United Kingdom
Reviewed 27 July 2011

I stayed her for 3 nights in July and found it to be ideal for my particualr needs. Yes the room was basic, but was absolutely spotless on my arrival and on each day after that. Bed was very comfortable but could have done with better pillows. Brand new shower had been installed into the bathroom room and again was...

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Helpful?
Thank AndyW1963
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear Andyw1963 thanks for your review, I am glad to know that you liked your stay at Park hotel Ilford, and we assure you that we are committed to provide our guest an enjoyable experience with affordable price and give them the real value for money. Hotel does operate 24hrs reception to serve our guest around the clock and extra...

tutzing
Reviewed 17 July 2011

It´s ok, I don´t understand the rating of 2 stars- I would give only 1. But the service staff competently led by Mister Adnan is very friendly, patient and tries hard to keep you satisfied. (Without any if s and whens they lend me an adaptor for the receptacle, made little repairs in our room and so on) The breakfast....

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Helpful?
Thank Yawalu
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear yawalu many thanks for your review you feedback is very important for us, we are committed to provide our guest the best value for money and comfortable environment for stay, I am glad that you liked our rooms and enjoyed you stay at the hotel, We would always love to see you in our hotel in future and I...

Trosa, Sweden
Reviewed 26 June 2011

we came from sweden to stay here in september 2010 because we were going to see a concert in London. when we arrived the manager were on the phone and kept talking to his friend for 10 minutes before even bothering to help us, even though he saw us. we were promised a toilet in our room, there were no...

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2Thank MrAlexxander
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear Mr Alexxander MAny thanks for your review although it’s after a long time but still your feedback is very important for us, I apologise for not exceeding your expectations, I assure you that we have taken disciplinary action against duty manager and he is no more working with us. We at Park hotel are committed to provide our guest...

Wickford, United Kingdom
Reviewed 8 June 2011

Arrived at the hotel and was greeted by the receptionist who was nice & polite. She gave us the keys and directed us to the room. Good start. We expected a small double room, but was pleasantly surprised with a family room on the ground floor. Clean and tidy, and quite comfortable. However, due to the location of the room...

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Helpful?
Thank andytracy_10
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear Andy racy Thanks for your review; your feedback is very important for us. I apologise for the inconvenience caused to you due to the noise. Park hotel operates 24hrs reception just to serve our valued guest; I am surprised to know that no body from your room reported the noise as we could have changed the room straightaway as...

Oslo, Norway
Reviewed 14 May 2011

The hotel wasnt really a "hotel", it looked more like a guesthouse. The rooms however were better than expected. The breakfast was quite boring, not much to choose from. And it was too early. Transportation to and from the center of London isnt bad. This hotel is better for short stays.

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Thank Tushyy2
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear Tushyy2, Thanks for your review, I am glad to inform you that Park Hotel is registered hotel in Ilford London and we are serving our guest for more than 2 decades, hotel operates 24hrs reception just to serve our customer needs, our breakfast starts early and we serve breakfast till 10.30am on weekends, we at Park hotel assure you...

York, United Kingdom
Reviewed 8 May 2011

Very nice staff on duty but abit of a walk from the train station. Breakfast was mass produced and the decor of the hotel (mainly the breakfast room & reception) could do with a new look. Remember its the first impresion that lasts and theres no second chances to make that first impression. It is useful to comute to London...

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Helpful?
Thank ALMAWAY
ParkHotelIlford, Manager at Park Hotel, responded to this review

Dear Almaway, Thanks for your review; your feedback is very important for us, I am glad to inform you that we are committed to provide our guest the best living atmosphere with affordable price. I hope you will visit us again to enjoy our new full breakfast menu and newly decorated rooms with free wireless internet and free parking space....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Park Hotel is located opposite Valentine's Park, which is beautiful and well cared for, covering over 136acres. There are amenities for tennis, mini-golf, swimming and boating. The park is well known for its old English garden, the Rosary Terrace and its lakes. The hotel is ideally placed for all public transport - a few minutes' walk from Central London Line Underground, Gants Hill, and British Rail, Ilford stations (twenty minutes to Central London). It is, therefore, an ideal situation for visiting London to see the sights. Eight bus routes pass the door to Barking, Dagenham, Chigwell and further afield. Park Hotel has been established for over twenty-five years and is run as a family business by the resident proprietors. Free car parking is available in the hotel grounds. Please Note: One part of Park hotel will be having light renovation works carried out between 1st July to end of September 2016. Sorry for the inconvenience ... more   less 

Additional Information about Park Hotel

Address: 327 Cranbrook Road, Ilford IG1 4UE, England
Region: United Kingdom > England > Greater London > Ilford
Price Range: €39 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Hotel 2.5*
Number of rooms: 60
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Also Known As:
Park Hotel Ilford, Essex
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Questions & Answers

Here's what travellers have asked, with answers from Park Hotel staff and other travellers.
5 questions
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Questions? Get answers from Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“charge for room key”
 of 5 bubbles H1898ESdavidh, 8 Dec 2016 | Read review
“Ask for room at back away from road. Bring ear plugs!”
 of 5 bubbles LynnAnderson2011, 5 Sep 2016 | Read review
“For a "good room" try somewhere else.”
 of 5 bubbles MickeyC5, 10 Aug 2016 | Read review
“The bathroom had a jaccquizzi, but we did didn't use it, black bits started to come out when the shower was being used. So that was they only fault.”
 of 5 bubbles valeriej346, 3 Jul 2016 | Read review
“Good for sleeping could be better with a room that have a wardrobe”
  • Not even a hook on the door
  • No where to hang your jacket
  • Bedroom
 of 5 bubbles morhafa963, 20 Nov 2015 | Read review
5 of 5