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Banks Hotel

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145 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Reviewed 17 July 2016 via mobile

Filthy room with burn holes and a sticky black substance trodden into the carpet, no air con with mould and cracked tiles in the bathroom. Wallpaper peeling, hair dryer didn't work, no bath mat for the shower so had to use one of only two towels provided. Basically everything was terrible and I would recommend keeping well away from this...

1Thank Vicki R
Reviewed 5 July 2016 via mobile

I can't believe the state of the room we stayed in. It was a double room with a shared bathroom. The shower head was broken, the plug hole didn't drain well. We needed more towels than usual as the bathroom floor got soaked. The bedside shelf was falling off the wall, there were holes in the wall where the other...

1Thank Lauren A
Kenilworth, England, United Kingdom
Reviewed 26 June 2016

Do not use banks, things went missing from the room, Booked rooms for guys over four weeks, guys went home for a night, returned to find they had re booked our room. Had to find a hotel in london Kate at night, Booked via booking.com.

Thank Martin T
Kent, United Kingdom
Reviewed 13 June 2016 via mobile

Hotel is the most disgusting hotel ever, there was mice running around all night, bathroom has a mouldy smell, carpet has holes and rips. Complained to manager and he was very rude he accused me of being a liar. Would not recommend this hotel to anyone

Thank prinny92
Reviewed 3 June 2016 via mobile

I stayed here on the 28th of May! The room was horrendous we had a leak at 5am in the morning coming through the ceiling there was copious amounts of water flowing through the walls which covered the bathroom and all the facilities. I woke up with slugs next to my pillow! I have photographed everything and asked for a...

Thank Kimberley B
Helsinki, Finland
Reviewed 1 June 2016

Really basic hotel with the full english breakfast. Room was clean but toilet smelled moldy. Our room was located across from a busy street so we could hear the traffic. Minus for the missing minibar. Pretty good value for the money.

Thank Sampo S
Manchester, United Kingdom
Reviewed 29 May 2016

Don't book here, the receptionist gave away our room after us having booked it months ago. When we arrived she told us that our room had been given to someone else and that there was nothing she could do.

Thank jonny-1510
Reviewed 18 May 2016 via mobile

Comfortable and large room no complaints Moved from sister hotel around the corner Scared of mice , didn't like pest control box next to the bed so hotel change to solve the Problems which is good enough for me

Reviewed 14 May 2016 via mobile

Most worse hotel I have seen ever. Service was terrible. The reciptionist person name BISHAL was so hot headed guy. His tone was so rude. Even we complain to the hotel authority they didn't take any action about BISHAL. Never ever come back again.

Thank Mupashchil i
Crump, Tennessee
Reviewed 12 May 2016 via mobile

The obnoxious and rude staff are only the start of this. They charged me twice for this, denied it - being American we see the charges instantly. And they still tried denial.... The room was smelly, poor security, faulty wiring in the room. It wasn't cleaned very well. Loud noises during the night led to further security concerns when multiple...

Thank Jonathan S

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Room/Suite (24)
Hotel & Grounds (10)
View from Room (2)
Bathroom (8)
Other (25)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Banks Hotel

Address: 5-9 Park Avenue, Ilford IG1 4RS, England
Region: United Kingdom > England > Greater London > Ilford
Price Range: €44 - €74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Banks Hotel 2.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Banks Hotel Ilford, Essex
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Questions & Answers

Here's what travellers have asked, with answers from Banks Hotel staff and other travellers.
3 questions
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Questions? Get answers from Banks Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take your own shampoo, soap, toothpaste, brush etc. It is very basic.”
 of 5 bubbles Shabzino, 16 Nov 2016 | Read review
“If you are not sure get the key and check the room out before you move in.”
 of 5 bubbles andrewrI7420OE, 11 Oct 2016 | Read review
“Do not book”
 of 5 bubbles markbX3612AZ, 3 Aug 2016 | Read review
“no good rooms in this hotel”
  • the door of the room
  • the view from our room
  • The floor in our bathroom looked like that
 of 5 bubbles Editja, 21 Feb 2016 | Read review
“Check the room and facilities before committing your self”
  • Old desk and New Desk
  • New desk
  • New Headboard
  • Rodents trap At the sid of the bed after installing new headboard
  • Mirror hung with a string / wire supported by a screw to hold it straght
  • Handy Man Tip !!
  • Shower Tray flodding the bathroom
 of 5 bubbles morhafa963, 5 Feb 2016 | Read review
5 of 5
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