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Secrets Lanzarote Resort & Spa

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Urb. Cortijo Viejo, 35570 Yaiza, Lanzarote Spain
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Traveller (4140)
Room & Suite (475)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 27/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Secrets Lanzarote Resort & Spa
Updated 27/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 in Yaiza
Location
Cleanliness
Service
Value
Travellers' Choice
One of the first Secrets Resorts & Spas in Europe, Secrets Lanzarote Resort & Spa brings a tranquil adult escape to the beautiful Puerto Calero Marina of the Canary Islands. Secrets Lanzarote Resort & Spa offers an inviting getaway to guests who are seeking romantic views overlooking the deep blue ocean of the Atlantic. Indulge in exquisite restaurants and bars, sparkling pools, a rejuvenating spa and a fully-equipped fitness centre, all under one roof. Our 24-hour multilingual front desk can arrange exciting excursions to renowned destinations, such as the clear-water Papagayo Beach and the volcanic Timanfaya National Park. Escape to Secrets Lanzarote Resort & Spa and experience all the pampering you deserve in the Canary Islands.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Diving
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Executive lounge access
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish, Catalan, German and 2 more
Hotel links
Special Rate:Special rate available
6905Reviews850Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Hannah B wrote a review Yesterday
New York1 contribution
We spent more than a week in this hotel. The hotel was super nice, the cleaning was excellent, and food was delicious, but not for everyone, since the buffet food was not of a 5 star hotel. The best was the Italian restaurant. Very good shows. I have noticed, that one day the show was delayed an hour, and a girl "Kiowa" or “Ciara” came to explain to us about what had happened. He was very kind to everyone present. It made our night happy . My husband and I were so struck by how young he was, and despite that he did not stop and was the only person who attended us all one by one. My 5 stars go for her and that night
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Date of stay: May 2022
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Adventurer435884 wrote a review Jan 2021
21 contributions8 helpful votes
Hotel's Favourite
Myself and my husband went for a day trip to the spa here and it was pure bliss. The spa facilities were incredible and the treatments were so relaxing. Everything about the place was the epitome of a relaxing spa experience. The staff were so kind and welcoming. We’ll definitely be back before we head home
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Date of stay: January 2021Trip type: Travelled
5 Helpful votes
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 21 Jan 2021
Dear Adventurer435884, At Secrets Lanzarote we do like to look after our returning guests, so we hope to surprise you once again before too long. Our greatest thanks for your appraisal and for the compliments paid to our Spa team and their attentive service. We hope to welcome you back to our "Secrets Lanzarote" very soon. My very best wishes, Chloé Binham Guest Experience Manager
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Jonnie1957 wrote a review Yesterday
Worthing, United Kingdom78 contributions23 helpful votes
+1
Our 3rd time here, but this time under the ‘Secrets’ ownership rather than Hesperia. Well, we were not disappointed in any way. Everything was perfect. Staff, dining, rooms, pools, loungers and 1st class service. Such a perfect 10 day holiday. Especial thanks to Chloe for going above and beyond to make our holiday so special. We will come back here, it’s a ‘Banker’ where you know you’ll have a good time. Thanks to all the staff, you were always attentive, and helpful. Gracias. John & Janet xxx
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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ajohnston200196 wrote a review 23 May
Southend-on-Sea, United Kingdom8 contributions10 helpful votes
Positives. Clean and run by friendly staff. Negatives. It is a two class hotel, preferred (people they want) and ordinary (phebs to pay the bill) This is not enforced by wrist bands or different towels so the choice is pay considerably more and have some of your fellow guests having a free ride or go ordinary and have all the best bits of the hotel you saw on the photos not allowed to you. Lovely beach side swimming pool NO. Bar overlooking the Sea NO. Hotel piano bar NO. Even if you book Preferred the beach side bar closes at 6 pm when there is 2 hours sunshine and temp was 24c. Ask the empty sea side fish restaurant for a gin tonic at 7pm and get told 'not without a meal' ! The bar available to the ordinary customers at this time is the draughty shaded hotel steps with a view of the ordinary pool area. I could see the point of this if half the hotel was used by half the guests but as it stands half the hotel is used by 10% of the guests. Why does not the web site label the pictures as Preferred guests only here ? Come on hotel management be fair with people or charge everyone the same rate and have on class only. BTW check in took 20 minutes as the booking name was one letter different to my passport and need two staff and my credit card presented twice.
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Date of stay: May 2022
Value
Location
Service
3 Helpful votes
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 2 days ago
Dear ajohnston200196, Thank you very much for choosing Secrets Lanzarote for your holidays and thank you for sharing your comments. We are glad to hear that you were pleased with the cleaning of the Hotel and the service provided by our team. On the other hand, we regret to know that we weren’t able to meet your expectations. We never want to disappoint our guests in any way. In our Resort Chain our “Preferred Club” has not been created with the aim of segregatin guests or creating a barrer. The “Preferred Club” is an option four our guests who desire to elevate their stay adding more services and facilities to their stay. Once again, we want to express our most sincere apologizes if we weren’t able to meet and exceed your expectations. We look forward to the pleasure of welcoming you back on a renewed opportunity to show you our commitment to excellent customer service and satisfaction. We hope to see you again very soon and hopefully better meet your expectations. Yours sincerely, Laura López Guest Experience
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Vicky T wrote a review 22 May
1 contribution1 helpful vote
Had an amazing time at this hotel and was greeted by the lovely Italo with some champagne and cool rags to clean our hands. Overall the hotel and experience was amazing. There were also a good amount of restaurants to pick from.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 3 days ago
Dear vickyfJ9689SQ, From the bottom of our hearts, we appreciate and value your positive feedback. Everyday we work really hard to give you the best experience as possible; we will certainly pass on your kind words to our colleague Italo. We would be delighted to welcome you back and help you to live more special moments with all of us at Secrets Lanzarote Resort & Spa. We look forward to seeing you again very soon. With all our affection, Giulia Braglia Guest Experience
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Dmaw wrote a review 22 May
Rugeley, United Kingdom80 contributions101 helpful votes
Had a 10 day beak in early May. Firstly the staff are amazing, the Hotel is spotlessly clean and we couldn’t have been made more welcome. We upgraded to a suite and the room was excellent. We stayed on the 8th floor and had lovely sea views. We also booked breakfast to the room one day due to it being my Birthday. I think we could have fed a whole family. The location of the Hotel is perfect very quiet and only a short walk to the port which has some good restaurants. The food in the Hotel is typical all inclusive and a little repetitive so we ate out most evenings. It would be lovely if they had BBQs as I feel this would be appreciated by the guests. We would certainly visit again and big thanks to all the amazing staff who made our Holiday so enjoyable.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 3 days ago
Dear Dmaw, We are very happy to know that you enjoyed a pleasant stay with us at Secrets Lanzarote. We thank you for sharing with us the little details that made your holidays a unique experiences on the island. We take your feedback as an incentive to constantly improve ourselves. We look forward to welcoming you again soon. Best regards, Giulia Braglia Guest Experience
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Lily B wrote a review 19 May
9 contributions3 helpful votes
+1
The hotel is in the perfect location with amazing views and only a 10 min walk to the town along the coastal walk! The staff are all lovely and are happy to help you whenever. When you arrive they ask you if you would like a drink and they also give you a cold towel We arrived at 12 so our room was not ready yet but they give you a call once it is and they will hold your luggage for you. The food was also great the buffet had a good choice of food and you could get fish and meat freshly cooked for you. The steak was very nice! The breakfast buffet also had a good range of food between sweet and savoury. We only tried one a la carte which was the Italian which was nice but for us personally we preferred the buffet as there was more choice. We had lunch one time at the barefoot grill we enjoyed this. On the final night we ate out in the town we were half board so we swapped dinner for lunch which was not an issue at all. We had a standard room which was beautiful and we were very pleased with the size of it and the balcony view. The bed is massive and very comfy. The hotel has a group of cats which me and my partner loved as we are big cat fans! If you do not like cats I wouldn’t let this put you off as they keep to themselves if you do not go up to them. We would definitely return to this hotel and recommend it to other people! As all the staff are lovely and the hotel is beautiful. We did not have fight to get a sun bed you could go down after breakfast and there would still be enough to choose from. We only stayed for 5 nights from the 13th May to the 18th but wished we stayed for longer! We hopefully will be returning in the future to stay for a little longer!
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Date of stay: May 2022Trip type: Travelled
2 Helpful votes
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 4 days ago
Dear lilybentlry19, Let us begin by thanking you for choosing Secrets Lanzarote Resort & Spa for your holiday and for taking the time to share your comments with us. There is nothing that can satisfy us more than knowing that we have exceeded your expectations and have achieved the best of scores. Knowing that you have enjoyed a very special experience with us and that the treatment and attention of all our team has been unbeatable is our greatest satisfaction. We thank you again with all our heart for choosing us. It will be a pleasure to "welcome you home" to our hotel again soon. Kind regards, Cristina Domenech Guest Experience
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Gillian M wrote a review 17 May
County Durham, United Kingdom3 contributions3 helpful votes
Recently returned following an all inclusive week. What can I say apart from excellent. We arrived late in the evening and welcomed by front of staff and Konte who brought a glass of Cava and escorted us to their dining room. Konte then took us to our suite which was amazing. Food and drink were of the highest quality and the selection was great too. All areas of the hotel were maintained to the highest standard, our light in the shower failed and was repaired immediately. Gym had good, modern equipment and open 24 hours. Every member of the team were polite, friendly and always had a smile. On our last day we arranged a late checkout and Konte was there again with a final glass of Cava and a cold bottle of water for the return coach. We will definitely return to this lovely hotel.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 1 week ago
Dear Mr. & Mrs. Marshall, More than anything we are pleased to know that you loved our hotel and that we met your expectations in every way. Our guests are very dear to us and so we hope to continue the special connection we have with yourself for many years to come. Lanzaorte has many Secrets to discover, we'll be most happy to help you discover them in the future. Our deepest thanks for your kind words and appreciation and a warm hug from the team. My very best wishes, Chloé Binham Guest Experience Manager
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Mike wrote a review 16 May
3 contributions5 helpful votes
Just returned from a weeks at Secrets on an all inclusive basis. Great welcome at the end of a long day travelling and quick check in. I was in room 602, a sea view double. Nice room very close to reception but more annoyingly the piano bar, which has live music every evening. As I was travelling alone I didn't spend the evening in any of the hotel bars but simply sat on the balcony enjoying the views and sipping my vodka. However a relatively early night was impossible as the noise from the bar was far too loud. The hotel has six restaurants, two of which are informal and again, as a lone traveller I didn't bother to get overly suited and booted to go to the formal venues to sit on my own so I had dinner in the World Cafe. This is a buffet style and to be honest the food was average. Nothing particularly wrong with it, just not inspiring. I did have dinner in my room on a couple of evenings. A fairly limited menu but nice enough and also included in the all inclusive package, apart from a tray charge of €5. The pool areas are lovely and the Barefoot Bar opens at 10.30 each morning serving food and drinks. Plenty of sunbeds but limited shade at certain times as the parasols are fixed so you may be playing musical sunbeds in the afternoon. All staff were lovely, really nice people and very happy to help. In particular Konte who works in the reception area was a star.....a bright beaming smile at all times! I would definitely return to Secrets but would probably upgrade to the Preferred Club which offers exclusive rooms, pool and restaurant and is well away from the piano bar!
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Date of stay: May 2022
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 1 week ago
Dear Anotnac93, From Secrets Lanzarote Resort and Spa appreciate so much your comment. We are happy to know you have enjoyed your holidays. We always try to offer an excellent service to our clients, but with this kind of comments help us always to improve. We are so thankfull for your sincerity. We hope to see you soon, our Resort will be always your home and you will be always welcome. Cora Morales Guest Experience
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neil w wrote a review 15 May
London, United Kingdom29 contributions55 helpful votes
The resort, immaculate, cleanliness spotless, staff lovely. rating is based on food being very average. It’s what I would call typical 3 star cuisine. To give example, the bluwater grill steak probably the most tasteless rib eye I’ve ever eaten. Not a fault of the chef if the cut isn’t great but it wasn’t seasoned at all either. Jacket potato was basically a biggish salad potato, not a jacket. The breakfast buffet amazing selection but things like fried eggs not left under a heat lamp, so cold when you eat them. This may sound picky but it’s not a cheap hotel and wouldn’t take much to lift it, so I’m giving constructive feedback I hope. The rooms were impeccable, clean and very nicely done. The spa, well best massage I’ve ever had, big thanks to melody! You’re amazing. One thing I did want was to be able to buy bottle of champagne in a bucket for pool area. Appreciate the no bottles or glass policy, but maybe work out a solution so people can buy a nice bottle of something to drink by the pool. We had a lovely time here, it wouldn’t take much to lift it higher!
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Date of stay: May 2022
1 Helpful vote
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 1 week ago
Dear Neil, Firstly, we are thrilled you loved our facilities, our cleanliness across the hotel and our hotel team. Feedback always highlights issues of concern or success, so thank you for your observations these have been noted and will be discussed. Slowly but surely, we are redefining our food & beverage operation to meet higher expectations and an operable standard to answer varying demands and the vagaries of airfreight and fresh produce. Guest Experience monitor, resolve and solution all issues as efficiently and promptly as they can. If we can’t meet your satisfaction entirely, we try to come as close as we can. A member of our team attends the World Café both at breakfast and dinner times. We are there to greet you and hear of your experiences, also to let you know that we can achieve so much for you if you inform us. Our Spa is "our jewel" and their massages bliss, some special hours which you will remember. Thank you for your special mention to Melody! Without a doubt, we would love to see you return. Don't hesitate to let us know at guestexperiencemanager.seclz@secretsresorts.com Wishing you more ocean magic. Chloé Binham Guest Experience Manager
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PRICE RANGE
US$188 - US$288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia lanzarote puerto calero, hotel hesperia lanzarote, hesperia hotel lanzarote
FORMERLY KNOWN AS
Hesperia Lanzarote
LOCATION
SpainCanary IslandsLanzaroteYaiza
NUMBER OF ROOMS
335
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Frequently Asked Questions about Secrets Lanzarote Resort & Spa
Which popular attractions are close to Secrets Lanzarote Resort & Spa?
Nearby attractions include Puerto Calero Marina (0.7 km), buda Bar (0.4 km), and Promenade Marina Puerto Calero (0.4 km).
What are some of the property amenities at Secrets Lanzarote Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Lanzarote Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Lanzarote Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Lanzarote Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Lanzarote Resort & Spa?
Conveniently located restaurants include Mumbai Masala Puerto Calero, The Upper Deck Pub, and La Portena.
Are there opportunities to exercise at Secrets Lanzarote Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Lanzarote Resort & Spa have airport transportation?
Yes, Secrets Lanzarote Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Secrets Lanzarote Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Secrets Lanzarote Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Lanzarote Resort & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, Portuguese, and Catalan.