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Secrets Lanzarote Resort & Spa

Urb. Cortijo Viejo, 35570 Yaiza, Lanzarote Spain
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Traveller (5780)
Room & Suite (840)
Pool & Beach (724)
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About

#1 of 7 hotels in Yaiza
Location
Cleanliness
Service
Value
Travellers' Choice
One of the first Secrets Resorts & Spas in Europe, Secrets Lanzarote Resort & Spa brings a tranquil adult escape to the beautiful Puerto Calero Marina of the Canary Islands. Secrets Lanzarote Resort & Spa offers an inviting getaway to guests who are seeking romantic views overlooking the deep blue ocean of the Atlantic. Indulge in exquisite restaurants and bars, sparkling pools, a rejuvenating spa and a fully-equipped fitness centre, all under one roof. Our 24-hour multilingual front desk can arrange exciting excursions to renowned destinations, such as the clear-water Papagayo Beach and the volcanic Timanfaya National Park. Escape to Secrets Lanzarote Resort & Spa and experience all the pampering you deserve in the Canary Islands.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Diving
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Catalan, German and 1 more
8059Reviews968Q+A100Room tips

Reviews
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Lydia K wrote a review Today
United Kingdom1 contribution
We stayed as Preferred Club/Unlimited Luxury after booking a package through Secret Escapes. The staff are fantastic, the hotel is clean and nicely arranged. The food is great in some places and less good in others and it's the only reason I'm not giving it 5* - it's not the most fancy food but it's tasty and well made, and the World Club buffet breakfast is particularly fab. We had no problem getting sunbeds by the various pools and found the service in the general area actually a bit better than in the VIP one!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrew D wrote a review Today
Northallerton, United Kingdom57 contributions47 helpful votes
This is a nice hotel which in the main is well laid out and in a very good position. However it is not a 5 star hotel by any means for a number of reasons. The food in the main restaurant needs much improvement to start moving it towards a better rating. The evening entertainment was no where what we have experienced at other 5 star hotels. All that said the staff are very friendly and doing their best to give good service.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jonathan David A wrote a review Yesterday
Dubai, United Arab Emirates2 contributions
This was our 4th visit to Secrets Lanzarote. Great location and facilities. Staff are outstanding. Rooms are clean and well serviced. A good range of restaurants and bars to choose from. Thoroughly enjoyable stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded today
Dear Jonathan David, We are very happy to read that you enjoyed your stay with us here at the Secrets Lanzarote Resort & Spa 5*, and we thank you for your feedback. We strive to provide the highest quality of service and holiday experience to all our guests, and your opinions are very valuable to us in ensuring that we achieve this goal. A big thank you from the team for your lovely compliments and appreciation of your recent stay with us, we always try to go the "extra mile" and your pleasure is our pleasure too. Thank you once again, we hope to welcome you back again to your home from home in the not too distant future :) Kind Regards, Carla López Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BRISTOLGIRL1992 wrote a review Yesterday
Bristol, United Kingdom253 contributions162 helpful votes
We must be in a different hotel to others as this hotel is no where near a 5* or maybe we have just been spoilt with fabulous places. Check in was a hassle, we arrived at 10am had to wait until 3pm for our room but they took our bags so then we had to request them back so we could change and enjoy the day. When we arrived in our room it’s dated and needs refreshing; a view of a rugged old tree, no bath as was requested, shower is weak and not hot and we are just shoved at the end of the hotel is this because we are b&b only? “Double” bed is 2 singles made up separately but pushed together..not great for us as a couple. Italian restaurant this evening was so poor standard the spaghetti was over cooked, no meat in it whatsoever (2 separate pasta dishes same issue) and our plates weren’t cleared before we waited 15 mins and left. Hoping it improves as not impressed, not 5* standard. Have friends coming in June and hoping gets better for them. Staff are friendly and helpful I will say that so well done. See how breakfast is tomorrow and the rest of our trip.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gray602 wrote a review Yesterday
1 contribution
Had our honeymoon here and upgraded to a sea view room after first night . The room was nice and the view was amazing. Recommended upgrading. Its a quiet hotel in a great spot. Close to the Harber. The drinks included where really good not just rubbish cheap stuff. The food is really good if you are not a fussy eater. The Italian restaurant was particularly good. And the world buffet is also realty good. Not loads to chose from but enough and it's good quality. Entertainment is OK in the evening and worth a watch with a drink. The staff where brilliant and couldn't do enough for is. We would definitely stay again
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded yesterday
Dear Gray602, First of all, we would like to thank you for taking the time to write this review and for your kind words, we really appreciate it as we work hard every day to make the experience of our customers as an excellent experience. As a team we most certainly endeavour to maximise your relaxation, enjoyment and service. We sincerely hope that you will return to us before too long. Do contact us at guestexperience.seclz@secretsresorts.com ahead of your next stay. Best regards, Cristina Alonso Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim F wrote a review 19 Feb
Maspalomas, Spain51 contributions14 helpful votes
Everything about this hotel is exceptional. The location, the staff, the outside pools, the rooms, the restaurants & food, the views of the sea, the cleanliness. So friendly, making you feel so amazing
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded yesterday
Dear 923timf, First of all we would like to thank you for your words, we are delighted to know that your stay with us at Secrets Lanzarote was fantastic! On behalf of the entire team we greatly appreciate such a wonderful review of our hotel, your generous compliments really allow future guests to percieve the immense importance we place on our service and our guests. We work hard every day to make you feel at home and to know that we have succeeded in our aim makes us very proud. We value your confidence in us and hope that your return will be very soon! Best regards, Isabel Hidalgo Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joshuasL3268OK wrote a review 19 Feb
London, United Kingdom1 contribution
First stay at an all inclusive resort for several years so wasnt sure what to expect. Food was of very good quality, with a good variety. Staff were excellent and helped with any request that we had. Room was of good quality. All in all we were very impressed and are hoping to come back soon
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded yesterday
Dear joshuasL32680K, A big thank you from the team for your lovely compliments and appreciation of your recent stay with us, We always try to go the "extra mile" and your pleasure is our pleasure too. As a team we very much look forward to welcoming you again very soon. Do email ahead us of your next visit at guestexperience.seclz@secretsresorts.com A huge thanks from us all here at Secrets Lanzarote. Sincere best wishes, Isabel Hidalgo Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AMGAMG58 wrote a review 19 Feb
Walton-On-Thames, United Kingdom155 contributions86 helpful votes
I am not sure how they rate 5*’s in Spain, but this feels like 4* to me - which is fine if that if your expectation....and most of the restaurants (apart from the main one) are either closed or open at odd times, which is a disappointment..... anyway, apart from that the hotel is nice, rooms clean, staff very friendly, pool nice but could do with a lick of paint, some of other fittings and furniture are also a bit “tired”. There are some activities during the day, but not many, the gym has just opened, no AC which is going to be a problem for some, but perhaps it’s just not turned on...new equipment which was good. Lots of Spanish here so I am guessing that’s a good thing, the breakfast is good and we had the buffet last night which was tasty...all in all a very good stay so far, but I am still not sure it is a 5* hotel....and annoyed that the choice of places to eat at night is just the buffet.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded yesterday
Dear Mark K, Standards are a prerequisite to our operation and we humbly apologise for any failing in achieving our very best during your visit. We are thankful for your observations and we will of course act swiftly to address any criticism or lack of attention to detail. Here at "Secrets Lanzarote" we value our guests and always hope that we can resolve any failing or issue during the visit. We take a pride in achieving even the smallest detail to your satisfaction. Our Guest Experience team man a desk next to Reception and also keep in touch by attending the Restaurant doors at peak hours. It is our pleasure and duty to assist your comfort and to keep in tune with your thoughts. Your points and suggestions are valued and we will discuss them in detail. Getting things right and adding the small touches that mean so much to our guests is what we consistently aim to do. We do have an APP with all the hotel information in addition to a leaflet that is given on check-in, any member of our Front Desk or Guest Exerience who are available 24hrs would be delighted to assist you with anything you may need during your stay with us. We aim to please every tastebud with our food choices. If we fail to please, our chef team will always source a dish to your liking. We are most obliging, and it really is a question of asking. You are our guest and as hosts we have the resources, and the absolute will to achieve our best for you. Opinions and tastes can be worlds' apart however detail is important to us. Our newly incorporated Head Chef and Food & Beverage Manager will be redefining our gastronomic provision. Edu García our Head Chef studied at the Basque Culinary Center and has worked in Michelin Star and Repsol Restaurants. We hope to pleasantly surprise you on your next visit. We are also implementing new digital labels for the buffet and this project is already in process. Being a short hop from the UK we would wish you to think of us again. So do return and we will do our best to meet your expectations. Do contact us at guestexperience.seclz@secretsresorts.com ahead of your next visit. Best regards, Isabel Hidalgo Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jen545 wrote a review 17 Feb
Norwich, United Kingdom238 contributions213 helpful votes
The unfortunate thing with this hotel is the heated pool has no handle bar by the steps to go in, which meant for myself two hip replacements I could not enter the water. There is a ladder for fitter people. This is the preferred pool which we paid extra for. The unheated pool has one but was icy cold. The hotel was accommodating as far as it could be. It was lovely of them to make our favourite chicken shnitzel. The chefs are all first class. Luis and Angelo were to be commended so nice and helpful. The ladies too. The hotel is excellent would have been five stars except for the pools-this could easily be rectified. Plus preferred has a great lounge too. The candle making and macrame activity were run by lovely local girls-highly recommended. Sushi making also great.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Avoid the plane journey school holidays if you’re not travelling with children.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 4 days ago
Dear jen545, A huge thankyou from the bottom of our heart, what a generous appreciation of your stay with us. At Secrets we try to, meet and know our guests, to find opportunities to be closer to them and to keep abreast of their enjoyment of the stay. We love our guests and value each one most highly. We will pass on your kind words to all Luis & Angel. A huge thanks from us all here at Secrets Lanzarote. Also, we extend our sincere apologies for the inconveniences that you have experienced during your stay with us. Your feedback is extremely valuable to us, as it helps us identify areas where we can improve our services and internal procedures to enhance the overall experiences of our valued guests. We appreciate your detailed account of the issues you encountered, and we assure you that we take them most seriously. Sincere best wishes, Carla López Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steph Y wrote a review 15 Feb
2 contributions
An absolutely incredible experience at Secrets Lanzarote. The hotel is so chic and beautiful and just complete luxury. The weather is warm and beautiful even in January and our days were spent with beautifully made cocktails by the pool, swims and delicious a la carte dinners (all included) in the evenings. An all-inclusive heaven and a property I will revisit again and again!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 5 days ago
Dear 952stephy, A big thank you from the team for your lovely compliments and appreciation of your recent stay with us, We always try to go the "extra mile" and your pleasure is our pleasure too. As a team we very much look forward to welcoming you again very soon. Do email ahead us of your next visit at guestexperience.seclz@secretsresorts.com A huge thanks from us all here at Secrets Lanzarote. Sincere best wishes, Carla López Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€212 - €324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia lanzarote puerto calero, hotel hesperia lanzarote, hesperia hotel lanzarote
FORMERLY KNOWN AS
Hesperia Lanzarote
LOCATION
SpainCanary IslandsLanzaroteYaiza
NUMBER OF ROOMS
335
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SECRETS LANZAROTE RESORT & SPA - UPDATED 2024 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Secrets Lanzarote Resort & Spa
Which popular attractions are close to Secrets Lanzarote Resort & Spa?
Nearby attractions include Puerto Calero Marina (0.7 km), Promenade Marina Puerto Calero (0.4 km), and buda Bar (0.4 km).
What are some of the property amenities at Secrets Lanzarote Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Lanzarote Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Lanzarote Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Lanzarote Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Lanzarote Resort & Spa?
Conveniently located restaurants include Mumbai Masala Puerto Calero, Bollywood Indian Restaurant (Puerto Calero), and The Upper Deck Pub.
Are there opportunities to exercise at Secrets Lanzarote Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Lanzarote Resort & Spa have airport transportation?
Yes, Secrets Lanzarote Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Secrets Lanzarote Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Secrets Lanzarote Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Lanzarote Resort & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Catalan.