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Secrets Lanzarote Resort & Spa

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Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Yaiza, Lanzarote Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$297
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Secrets Lanzarote Resort & Spa
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Yaiza
Location
Cleanliness
Service
Value
Travellers' Choice
One of the first Secrets Resorts & Spas in Europe, Secrets Lanzarote Resort & Spa brings a tranquil adult escape to the beautiful Puerto Calero Marina of the Canary Islands. Secrets Lanzarote Resort & Spa offers an inviting getaway to guests who are seeking romantic views overlooking the deep blue ocean of the Atlantic. Indulge in exquisite restaurants and bars, sparkling pools, a rejuvenating spa and a fully-equipped fitness centre, all under one roof. Our 24-hour multilingual front desk can arrange exciting excursions to renowned destinations, such as the clear-water Papagayo Beach and the volcanic Timanfaya National Park. Escape to Secrets Lanzarote Resort & Spa and experience all the pampering you deserve in the Canary Islands.
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Room & Suite (425)425
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Diving
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Clothes rack
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Catalan and 1 more
Hotel links
Special Rate:Special rate available

Location

Full view
49Car recommended
Grade: 49 out of 100
21Restaurantswithin 1 km
2Attractionswithin 1 km
6,458Reviews807Q+A100Room tips
Traveller rating
  • 3,364
  • 1,872
  • 778
  • 268
  • 176
Time of year
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Language
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  • English
Popular mentions
Adventurer435884 wrote a review Jan 2021
22 contributions3 helpful votes
Myself and my husband went for a day trip to the spa here and it was pure bliss. The spa facilities were incredible and the treatments were so relaxing. Everything about the place was the epitome of a relaxing spa experience. The staff were so kind and welcoming. We’ll definitely be back before we head home
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 21 Jan 2021
Dear Adventurer435884, At Secrets Lanzarote we do like to look after our returning guests, so we hope to surprise you once again before too long. Our greatest thanks for your appraisal and for the compliments paid to our Spa team and their attentive service. We hope to welcome you back to our "Secrets Lanzarote" very soon. My very best wishes, Chloé Binham Guest Experience Manager
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Colin430 wrote a review Jan 2021
Bolton, United Kingdom56 contributions31 helpful votes
10 minutes from the airport and we were in heaven. Thanks to Jet2 holidays and the wonderful Secrets Hotel being open. Obviously it was very quiet during our 10 day stay but on meeting the lovely Veronica in reception we knew we had chosen well. We asked how much it would cost to upgrade to a Privilege swim up room and at 90 euros a night a bit steep but we decided to take the plunge after all it was Xmas. Only trouble was the swim up pool was freezing cold and not really usable. I think we enjoyed the two glasses of Prosecco too much whilst waiting for the room key .Veronica said we could have a bottle delivered to the room FOC A really nice touch that but after going into the local supermarket and buying a bottle for 2 euros 50 cents thought they weren’t giving away to much. The views were amazing the junior suite room was massive including a king size bed. Mini filled up every day free beer, wine and water. Super service in the breakfast area the staff being so attentive, we thought the lack of some decent bread a let down but didn’t spoil our stay. We walked out and 10 minutes away along a stunning coastal boardwalk ate out in the Port of La Caleta every night in a different restaurant , brilliant food and really cheap prices. We hired E bikes and cycled to Del Carmen which was fun seeking a resort obviously suffering through lack of people restaurants and bars shut so sad, The whole secrets experience was wonderful , weather fabulous and we would definitely recommend a must for adult only stays.
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 4 Jan 2021
Dear Colin, We see that you enjoyed many features of our resort Secrets Lanzarote and we're delighted that you found the peace and relaxation you sought. Your kind and thoughtful praise is both helpful to ourselves and to future guests, we do thank you most warmly. Thank you for your kind mention of Veronica's hospitality. We take note of your comments. It would be our pleasure to welcome you on a future occasion. Do return quite soon and email us at guestexperiencemanager.seclz@secretsresorts.com to let us know of any requests. Warm regards, Chloé Binham Guest Experience Manager
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Veronika P wrote a review Jan 2021
Bristol, United Kingdom1 contribution1 helpful vote
Very Lovely hotel, enjoyed my stay there. Everyone working there was very kind and helpful. But I have to say my most enjoyable experience was my treatment in the spa facility thanks to Dolores who is amazing at her job.
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Date of stay: October 2020Trip type: Travelled solo
1 Helpful vote
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 3 Jan 2021
Dear Veronika, Certainly, we very much appreciated and loved all your comments. Thank you for your mention we know that Dolores will be exceptionally pleased. It would be wonderful to welcome you once again to Secrets Lanzarote, please do relax with us and soak up some more special moments. My best wishes, Chloé Binham Guest Experience Manager
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MoohanTerry wrote a review Dec 2020
Oxford, United Kingdom118 contributions35 helpful votes
+1
We booked to say for 3 nights, however, when we were at the hotel we extended for an extra 3, it was that good. We had a privilege club room, which was excellent, the added benefits that came with it were excellent too, from additional drinks to lunch time dining options. The room was exactly as it looked on the website, very spacious with a huge bathroom area and plenty of storage. Toiletries were Secrets branded but very good. Bathrobes, slippers and beach towels were all provided and there was a huge TV which connectivity for netflix etc. The best part of the hotel was the staff, everyone who we came into contact with was charming and worked really hard to ensure you had the best time possible. The hotel was running on very low occupancy when we stayed, if I was to guess I would say 10/20 percent. given, the extensive facilities on offer this must present a huge challenge to the hotel management. What the hotel did was alternate the facilities so that you were able to enjoy them all, without the need for them to be open at the same time. So for example the A la carte restaurants opened on rotation - during our time there we ate at 4 different restaurants. The pool bar was open in the day and the main bar at night, yes there were one or two other facilities that were closed - but in the circumstances the hotel are doing an outstanding job of delivering a high end all inclusive experience. Chloe from guest relations was wonderful providing me with lots of information prior to arrival too! I would love to see the hotel when it is running at proper occupancy and so I hope to return in the not to distant future. I have noticed a few negative reviews of late for the hotel, I really must say I don't agree with them. On the same trip I stayed in another hotel in Lanzarote and one on Fuerteventura. This hotel, was hands down the best! The spa at the hotel is truely 5*, very professional, yes it is expensive but you get what you pay for. it's no mickey mouse set up! So much so that I had three massages during my time there. My only suggestion would be to allow some form of free access to the aqua circuits when you book a massage, rather than having to pay and additional fee. I just want to say a final thank you to some of the staff that really stood out to me. Konte on reception was super friendly and gave us the warmest of welcomes! The waitress with the long blonde hair was fabulous and was always looking after us and the young lady from Chile (I think) who worked at the lounge were all wonderful. That said everyone from the maintenance staff, housekeeping and cooks were wonderful. If you are travelling to the hotel soon and are worried about poor reviews I would say don't. In the world we are living in today you have to readjust your expectations - as long as you do you'll have a wonderful time. Thank you to everyone at the hotel for an excellent stay.
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Date of stay: December 2020
Rooms
Location
Service
1 Helpful vote
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 2 Jan 2021
Dear Terry, Certainly, we very much appreciated and loved all your comments. We would delight in looking after you once again and helping you live even more special moments with us all at Secrets Lanzarote Resort & Spa. Thank you for your mentions I know that Konte, Yanira and Valeska will be exceptionally pleased. My very best wishes, Chloé Binham Guest Experience Manager
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Paulina wrote a review Dec 2020
4 contributions7 helpful votes
This expensive hotel offers half of what is shown on the website and on booking. Apparently, you have to be a preferred client to enjoy certain services (40 euros per day), and using the spa is 15 euros per person per hour. In addition, all almost all the restaurants and bars are closed due to corona (without any compensation for the customer). What a shame for this price.
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Date of stay: December 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Secrets Lanzarote, Atención al cliente/recepción at Secrets Lanzarote Resort & Spa
Responded 31 Dec 2020
Dear Lauranne, We are saddend to read your comment on Tripadvisor as you are currently staying with us and having spoken to you in person regarding your comments. At Secrets Lanzarote we desire the very best for our guests and as far as we are able to continue to work to this maxim under the constraints we face due to the current situation. When booking directly through our website it does mention that some services may be restricted. We must adhere to the health and safety legislations enforced and our priority is the health and safety of our guests. We do recommend guests contact us directly if they require any information regarding hotel services prior to arrival. When staying at the hotel will Bed & Breakfast this includes daily breakfast at World Café, this week we have opened the á la carte restaurants Portofino, Oceana and Bluewater to allow our guests to enjoy a variety of our gastronomic offerings together with the Buffet World Café. The Barefoot Pool Bar is open daily and the Piano Bar with evening entertainment. The Lounge Bar is also available when choosing the Preferred Club. When booking online the reservation process gives you the option to prepay and add the Spa to your booking and you can download our Spa brochure and price list. Our website also promotes the Preferred Club and details the services included, therefore giving you the chance to book this room category and services when booking online. All our guests are valued and the quality standards apply across each contracted stay experience. We are not elective and we must deliver the requisite care and provision to all. We must add that you have been given on arrival the 25€ Credit Gift Voucher (per person) having booked through our website to spend during your stay with us and that you were informed that you may use this to enjoy our Spa services*. On behalf of the Secrets Lanzarote team we hope you will continue to enjoy your stay with us and we wish you a Happy New Year! Sincerely, Chloé Binham Guest Experience Manager
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PRICE RANGE
US$152 - US$1,412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia lanzarote puerto calero, hotel hesperia lanzarote, hesperia hotel lanzarote
FORMERLY KNOWN AS
Hesperia Lanzarote
LOCATION
SpainCanary IslandsLanzaroteYaiza
NUMBER OF ROOMS
335
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Frequently Asked Questions about Secrets Lanzarote Resort & Spa
Which popular attractions are close to Secrets Lanzarote Resort & Spa?
Nearby attractions include Puerto Calero Marina (0.7 km) and buda Bar (0.4 km).
What are some of the property amenities at Secrets Lanzarote Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Lanzarote Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Lanzarote Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Lanzarote Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Lanzarote Resort & Spa?
Conveniently located restaurants include Mumbai Masala Puerto Calero, The Upper Deck Pub, and La Portena.
Are there opportunities to exercise at Secrets Lanzarote Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Lanzarote Resort & Spa have an airport shuttle?
Yes, Secrets Lanzarote Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Lanzarote Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Lanzarote Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Lanzarote Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.