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All reviewsroom was cleancoal countrytrain trackshotel restauranteasy accessexceeded my expectationseach morningstreet noiseample parkingbusiness tripinternet connectionfront desk personnice staystaff was very friendlyloungemaintenanceboys
We stayed at this hotel on our way to pigeon forge. We were able to use our points so it was a free night for us. We arrived late in the day and quickly got to our room. The room was average. The lighting in...More
Response from Jackie S, General Manager at Holiday Inn NortonResponded 15 May 2015
We appreciate your patronage with us and appreciate your comments.
I am sorry that I did not respond to your question. I will follow up with an email to you.
Basic Holiday Inn. Great indoor pool. Too close to the highway on back side of hotel. Traffic noise was troublesome. Within walking distance to local restaurants. Hotel was clean and service was good. The best part was the ease of exploring Norton and its location...More
Thank Kathy S
Response from Jackie S, General Manager at Holiday Inn NortonResponded 23 April 2015
Thank you so much for your comments. Please accept our apology for any inconveniences that occurred during your stay.. Please visit us again. We appreciate your patronage.
This was our fourth or fifth stay at this particular hotel. The hotel, a five story newer structure, is clean and well-kept. The beds are not plush but they are clean and comfortable. The linens are not plush but certainly clean and I found the...More
Response from Jackie S, Manager at Holiday Inn NortonResponded 27 March 2015
Thank you so much for staying with us. We appreciate all comments and feedback.
We strive to be the hotel that all our guest love.
Please visit us again.
We stayed here a year ago and I must say the Lounge was much, much better this trip. The bartender was very good and friendly as well. The room was very nice and the service was excellent. There was 8 - 10 inches of snow...More
Response from Jackie S, General Manager at Holiday Inn NortonResponded 27 March 2015
We appreciate your patronage and hope you will visit us again.
Thanks for all your comments and look forward to your next visit
I've stayed at this Hotel several times over the past few years and had great experiences. The staff is friendly and the rooms are always clean. This past stay was not as pleasant only because my room was located under the bar on Karaoke night...More
Thank Heidi V
Response from Jackie S, Manager at Holiday Inn NortonResponded 27 February 2015
Thank you so much for your review. We appreciate all feedback and strive to have the hotel guests love. We look forward to you next visit.
I am not sure about the type of pet accommodations available at the Holiday inn in Norton. I do recall a lady who had a medium sized "moderately vicious" dog on a leash at the Norton location when we were there. We had... More
I am not sure about the type of pet accommodations available at the Holiday inn in Norton. I do recall a lady who had a medium sized "moderately vicious" dog on a leash at the Norton location when we were there. We had children and she wanted to make sure they didn't go near it, as if she actually thought they or an adult would be that silly, considering how it was behaving. You should call probably them to ask.
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"4th floor is best to avoid morning truck traffic noise"