New Hotel is Located in the Heart of Norton's Business DistrictTravelers looking for lodging in Norton, VA can enjoy a comfortable stay at the Holiday Inn hotel in Norton VA, located just off Highway 23 and surrounded by the scenic Appalachian Mountains.Our accommodations in Norton, VA are perfectly suited for families with our ideal location near area attractions like the High Knob Observation Tower, Flag Rock Recreational Area, Lonesome Pine Raceway, Grayson Lake State Park and Mountain Rose Vineyards. Your family can explore Virginia's history by driving along the Crooked Road, Virginia's Music Heritage Trail or by visiting the Southwest Virginia Museum, located just 10 miles from our hotel in Norton.Business and leisure travelers alike enjoy staying at our Norton, VA hotel, located in the heart of the city near many area businesses, like the Mountain View Medical Center, Pepsi Bottling Plant, Old Dominion Power Company and the Virginia Mining Association. You can take advantage of the convenient 24-hour business center and premium event facilities, which can seat up to 250 people. Our Norton hotel also provides free high-speed, wireless Internet access.While lodging at our hotel in Norton, VA, enjoy our amenities like the heated, indoor pool, 24-hour fitness center and on-site restaurant, where kids under 12 can eat for free. Book your hotel reservation today and take advantage of our great Norton hotel's room deals and rates.
The hotel was easy to find, even if it is no longer a Holiday Inn. The rooms was very clean, the shower did not have a shower but the lady at the desk fixed that problem in less than 8 minutes. The halls are kept way too cold. The pool was closed which I already knew. The building and parking lots were clean and well lighted. All in all I was very satisfied with my stay. The ice machine on my floor was broken.
The room was very clean the outside parking lot not so much what was very disappointing was the fact that the pool that was advertised was closed why not sure it was an indoor pool but was empty also breakfast was advertised but the cook failed to show up on time every morning I was there part of the reason I picked this hotel was for the breakfast that I never got to enjoy I never saw a manager so was unable to even complain about it will definitely take that into consideration next time we am in the area to work
The bathroom was very clean, the front desk staff was very friendly and helpful. We had booked a king bed room, but got two beds instead, one of which was so saggy in the middle we just used it for our suitcases. The other bed was OK. The booking said that a microwave, refrigerator, coffee maker and breakfast would be included. We got half of that - no microwave, no breakfast. The main annoyance was the bathroom fan that was extraordinarily loud, beyond reasonable. The other annoyance was the ice machines on all the floors were not working and we had to go to the front desk for ice.
Was put here by travel agent for business trip. Not a lot to do in this area so mostly stayed at hotel. Read on website before visiting to see what amenities were avaliable. A gym and pool are on the main floor. Did not get to use either. Pool was shut down and ran out of time for gym. Restaurant on site but didn't use. Room on 3rd floor was nice and clean. My room was also on street side with a lot of traffic noise throughout night. I would suggest this hotel for a business trip or a one night stay.
The room was great. Clean and no issues other than lack of available plugs. I come prepared for that with a device I can plug in and it supports 5 USB devices for charging. Front Desk staff were great and management allowed use of the dining room for us to have a pizza party . The restaurant no longer is open for dinner. However, there are references to the restaurant and dinner all over the place. Elevators, the Hotel Information folder in the room had a significant section on the now closed restaurant. The restaurant is still mentioned on the website . Restaurant still does breakfast, and here is the issue with this hotel. For the month of April 2019 IHG.COM website stated that there was a special breakfast deal going on. Basically, $1 Breakfast Buffet. We had stayed here in 2017 and the Breakfast Buffet was very good. This time around, our three breakfasts there was no buffet set up. Because of the fiasco on morning three, we skipped it all together is went to McDonald’s, so maybe they did it that day. My thinking is this was False Advertising. Morning three there was a large breakfast crowd and we were attending a funeral at 10:30 AM. We arrived for breakfast at 8:45 and quickly ordered. The group attending the funeral did not all arrive at 8:45, so this was not a case of being bombarded all at once. Our drinks were just water. At least two couples arrived and ordered around 9:15-9:30. Their food came, they ate, were gone and we still didn’t even have our water. My wife asked three times for our water. Our sons arrived, ended up going to Hardee’s and bring their breakfast back. They were basically done and we still didn’t have our food or water. Our food arrived after 10, no water. My wife went to our room to get water we had in the fridge. Her sister still didn’t get her food at this time and when she asked about was told they were out of the wraps she had ordered. She wasn’t told this at 8:45 when she ordered. Our funeral had to be pushed back ½ hour due to breakfast issues. I only saw one waitress and I think there was only one cook. They were simply overwhelmed and couldn’t handle the crowd. The waitress had served us the previous two mornings and was really nice, so I felt sorry for her. This is a management problem; they were not properly staffed to handle the volume. If the waitress is part of management, then she is partly to blame. Management knows how many people are staying each night and most will use the hotel for breakfast. Most people staying in a hotel have an agenda and do not have time to spend over an hour on breakfast.…