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Avenida Venecia 3, 07410 Port d'Alcudia, Alcudia, Majorca Spain
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Traveller (663)
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Panoramas (10)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Elevator capacity limits enforced
Updated 06/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JS Sol de Alcudia
Updated 06/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 50 hotels in Port d'Alcudia
Location
Cleanliness
Service
Value
Travellers' Choice
Come and experience our newly refurbished 4* hotel, brand new for 2016, with 219 rooms all of which have undergone a complete change for the new season. The newly improved areas of the hotel include: all the rooms, outdoor swimming-pool with children's play area, and the restaurant. Free WiFi throughout the hotel. This hotel also includes a wellness terrace on the first floor, with sunbeds, a sauna and a jaccuzzi.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Billiards
Airport transportation
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Car hire
Spa
Massage
Solarium
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Spanish, Catalan and 1 more
Hotel links
Special Offer:10% EXTRA DISCOUNT - CLUB JS FRIENDS
948Reviews229Q+A100Room tips

Reviews
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Most Recent
Samantha G wrote a review Sep 2022
31 contributions27 helpful votes
Hotel is nice, on arrival we were offered either a glass of water or a glass of prosecco . The reception staff were very friendly and helpful Rooms are quite compact but nice, there were a few ants in the bathroom and bugs on the bed. we arrived on the Thursday for a week stay, the big lift broke down and was still out of action when we left a week later, people were waiting a very long time for the lifts. Could have done with a kettle in the room to be able to make a drink. Breakfast was average, not very hot, I was Bed and Breakfast at this hotel but ended up eating out most mornings.
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Date of stay: September 2022
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eurwyn P wrote a review May 2022
2 contributions1 helpful vote
Hotel's Favourite
Great hotel and very helpful staff, must be as this was our second visit and we will be returning in October. We booked half board and the food was excellent with plenty of choice for both breakfast and evening meal. Safe location just about a 5 min walk from the beach with Alcudia centre about a 20 min flat walk. As cyclist they have a safe place to keep your bike for a small deposit. Nice big pool to relax on.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 15 May 2022
Dear Eurwyn, it is always a pleasure to welcome you at our JS Hotel!Thank you so much for your kind words. We are very happy to know that you will be coming back in October! It is also nice to know that you have enjoyed the many culinary delights prepared by our professional chefs who always strive to offer a wide range of typical delicacies to please all palates. Thank you for letting us know that we have also met your taste. Looking forward to having you with us again soon. Best regards, the entire JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexander R wrote a review Sep 2022
2 contributions
As usual a.great.time at a.wonderful. hotel 🛏️. with excellent service and staff always a pleasure to return to the js.sol de alcudia.and a wonderful.resort Great weather superb pool.and bars and good food
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 3 days ago
Dear Alexander, thank you very much for your kind words and your extraordinarily good rating! We are very pleased to hear that you felt so comfortable with us again and that you and your family were completely satisfied. For us it is nice to know that we are on the right track. All our employees work every day to offer our guests a very personal and friendly service. It is always our pleasure to welcome you and your family at our JS Hotel! Thank you so much for your positive feedback. We hope you will honor us again soon! Best wishes, JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
disabled_tourist1 wrote a review Sep 2022
43 contributions15 helpful votes
Lovely hotel, friendly staff, good sized room and ensuite. No view of the pool or sea. No wheelchair lift into the non heated pool. The food was delicious, loads of choice and I must have put on a stone from all the eating. The area is brilliant, lovely path along the sea with a few wheelchair accessible boardwalks on the beach. Pity no staff replied to let me know if there was a wheelchair room available this year which was very poor by staff
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Accessible hotel but no lift into pool. You'll be lucky to get a reply to requests for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mrstommo1977 wrote a review Sep 2022
Haydock24 contributions2 helpful votes
Staff at the hotel were lovely, Food was good Housekeeping staff were great (especially Maria) The only downside was the tv wasn’t very loud as it wouldn’t go past 20 and because we checked out early before breakfast we were supposed to get food but didn’t, My husband is diabetic and they said we would have breakfast and didn’t get anything, We had to wait 2 further hours so he could eat. Also we were bitten to bits by mosquitoes and had ants in the bathroom.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 1 week ago
Dear Guest, We very much appreciate you taking the time to provide us with such detailed feedback about your stay, and we are very sorry to read that several things throughout your stay did not meet your expectations. We will most certainly take your suggestions into consideration in order to improve our service. Again, we are very sorry for any inconvenience this may have caused. Please accept our sincerest apologies about the early breakfast. Kind regards, JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marion P wrote a review Sep 2022
1 contribution
Everyone was very attentive and welcoming, specially the staff of reception. We felt pampered right from the start, the girls from reception offered us a welcoming drink, and they gave us very helpful information. Overall, things run smoothly during our stay. The hotel is renovated, clean and bright. The food from the restaurant is excellent according to their price. We will comeback again!!!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 2 weeks ago
Dear Marion, thank you very much for your positive review. We are very pleased that you were able to enjoy wonderful days of rest and relaxation at our JS Hotel. Rest assured that we will pass your lovely comment on to our team. We hope to welcome you again soon. Yours sincerely, the entire JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin M wrote a review Sep 2022
2 contributions
On arrival we were greeted by very friendly staff and offered a glass of Prosecco or lemon water. Registering was quick and painless and we were in our room in not time at all. This is where the disappointment came in. There was no tea making facilities and the fridge was the smallest I've seen. Otherwise the room was clean and tidy. Breakfast on the first morning was also a little disappointing in that the hot buffet food was lukewarm at best. This did improve as the week went on. I can't comment on the pool and leisure facilities as we didn't use them. Overall I'd recommend this hotel.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 2 weeks ago
Dear Martin, thank you very much for your review here on Tripadvisor.. Our principal objective is to ensure each of our guests receive the highest standard of care while residing with us and we aim to provide the best holiday experience possible. We are glad to read we have succeeded and that your overall opinion of your holiday is positive. Please, next time don´t hesitate to ask for a kettle at our reception desk. It is so disappointing to read that the temperature of the hot breakfast buffet was not to your liking. Please do not hesitate to contact our restaurant staff directly on future occasions so that you can enjoy your stay with us to the fullest. We have shared your kind comment with the reception team which they were all equally pleased with. Best wishes, the entire JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison c wrote a review Sep 2022
Liverpool, United Kingdom40 contributions17 helpful votes
Just got back from this hotel the staff were great always very polite breakfast was lovely plenty of choice always got a sun bed what ever time we come down the pool plenty of pubs and restaurants around really enjoy our stay
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 2 weeks ago
Dear Alison, thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us.It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fitzy8687 wrote a review Aug 2022
Leamington Spa, United Kingdom46 contributions2 helpful votes
Could not fault this hotel, right from check in we were greeted with a friendly smile and a complimentary glass of Prosecco. The pool was fantastic and to top it off the swim up bar was brilliant. The staff were awesome so friendly and helpful with any need. The night porter was great offered us tea and coffee and food for the journey back to the airport. We did not take but he still offered fruit for our little girl to munch in the busy queues at the airport. Fantastic thank you 👍
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 4 weeks ago
Dear Fitzpatrick family, we would like to thank you sincerely for taking the time and the trouble to write those kind words. We truly appreciate your lovely words about our friendly staff. It's definitely a boost for us every time we read such positive feedback. We hope to welcome you and your family back to the hotel soon! With best regards, JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bert S wrote a review Aug 2022
3 contributions
Clean rooms, friendly personnel (working long days but they remain very friendly and helpful) and really great breakfast and diner buffets (theme changes daily). Was there with my spouse and 3 kids (12, 15 and 17). The only thing that was missing was entertainment for my teenagers in the surroundings. But that’s due to the place, Alcudia, which is more for families in general.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JS Hotels, Agentur/Berater at JS Sol de Alcudia
Responded 16 Aug 2022
Dear Bert, Our principal objective is to ensure each of our guests receive the highest standard of care while residing with us and we aim to provide the best holiday experience possible. We are glad to read we have succeeded and that your opinion of your holiday is positive. We are happy to hear that you enjoyed our friendly service and that our varied breakfast buffet was according to your likings. Rest assured that we will pass your opinion on to our team. We are also pleased to know that our high standards of hygiene and cleanliness met your expectations. We look forward to welcoming you and your family back to this or one of our other hotels in the near future. Kind regards, the entire JS Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$74 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
js sol de alcudia hotel, sol de alcudia
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
219
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Frequently Asked Questions about JS Sol de Alcudia
Which popular attractions are close to JS Sol de Alcudia?
Nearby attractions include Prince Of Wales (0.2 km), GoodFellas Music Bar Alcudia (0.1 km), and Mucky OMarras Irish Pub (0.1 km).
What are some of the property amenities at JS Sol de Alcudia?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at JS Sol de Alcudia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JS Sol de Alcudia?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JS Sol de Alcudia?
Yes, street parking is available to guests.
What are some restaurants close to JS Sol de Alcudia?
Conveniently located restaurants include Indian Fusion, Maharaj, and Julio Crepes.
Are there opportunities to exercise at JS Sol de Alcudia?
Yes, guests have access to a pool and a sauna during their stay.
Does JS Sol de Alcudia have airport transportation?
Yes, JS Sol de Alcudia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JS Sol de Alcudia?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at JS Sol de Alcudia?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to JS Sol de Alcudia?
Many travellers enjoy visiting Torre Mayor (2.9 km).