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HSM Madrigal

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63 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Chester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2016 via mobile

This was a lovely hotel couldn't fault it , food staff rooms no complaints what so ever . Close to beach, staff were really Lovey and attentive, clean rooms, fantastic food X You have got this right superb !!!

Helpful?
Thank braders2298
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear braders2298, Thank you for sharing your experience at the HSM Madrigal through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride exceeding your expectations. We look forward to welcome you back soon to continue enjoying pleasant experience with us! Best regards, HSM Customer... More 

Level Contributor
3 reviews
Reviewed 5 August 2016 via mobile

Me and my girlfriend went and were plesently surprised. Payed £540 for 5 nights half board and would recomend half board to anyone who was thinking of visiting. Breakfazt had small variations every day and dinner was very different every night. Location was great. A minutes walk to the beach or the town but far enough out the town to... More 

Helpful?
Thank SeanFriday
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear SeanFriday, Thank you for sharing your experience through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride exceeding your expectations. We are very grateful for the complimentary description of your holidays highlighting the good location, the entertainment and the food. We will be... More 

Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2016 via mobile

Hotel is very close to a gorgeous beach! Clean sand and clear blue sea with sun beds to purchase for the day. Just a walk away from a great night atmosphere (not too loud but enough to keep you busy after dinner). Hotel was good, we went half board. Quite a quiet hotel with a cool pool but with entertainment... More 

Helpful?
Thank sammyj12345678910
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear sammyj12345678910, We feel very proud to have offered you an amazing stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. We are delighted that you liked the location, our animation team and the entire hotel. We will congratulate all the staff, they will be very happy. It is a pleasure to know that... More 

Weymouth, United Kingdom
2 reviews
Reviewed 21 September 2015

Lovely location, nice and quiet but a 2 minute walk to the shops and beach etc. No scrimping on quality with food, great variety every night. Plenty of sunbeds. Clean hotel and very helpful staff. Mostly German guests but made no difference to us at all.

Review collected in partnership with Low Cost Holidays

Helpful?
Thank 374charmaineb
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and its location. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more than happy to... More 

london
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2015

To kick off the hotel is definitely not four star. The sign outside has the letter T not lighting up and its says HO*EL rather than HOTEL And the hotel was 90% German with some staff not speaking any English but they were speaking German which is not good in 2015. Rooms. They are cool. Suites are newly done but... More 

Helpful?
1 Thank steve j
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear Steve, We are grateful for your evaluation and your commentary. We are glad to know that you liked the meals on offer at our restaurant and we hope that you have enjoyed your stay in Paguera. Our cleaning workforce will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible.... More 

Torrevieja, Comunidad Valenciana, Spain
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 11 September 2015

We made a big mistake booking this hotel based on its rating,is FOUR star.We have been to many 3 star hotels far better than this one.I will never book another supposed 4star again.The only good point is the lovely pool,but the pool surrounds are very unkept,we were there 9 days and although there was a hose at the ready,it was... More 

Helpful?
2 Thank Martin Paul C
Hemel Hempstead, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 September 2015

First off, this is not really a 4* hotel, yes it is generally clean and the staff are excellent, we always found everyone so polite and very helpful, but the hotel is showing signs of its age, the Madrigal is located in a good position for the beaches, local shops and restaurants, however we would certainly recommend booking room only.... More 

Helpful?
Thank Terence H
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear Terence, We are grateful for your evaluation and your commentary. We are glad to know that you like the location of our hotel and we hope that you have enjoyed your holiday in Paguera. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like... More 

Bucharest, Romania
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 January 2015

I stayed at this hotel in June 2014 and I liked it a lot, 3 minutes away from the beach, the pool was great, the food was various and really tasty, we had All Inclusive (mostly for the drinks :) ). The rooms were cleaned every day. Every night there was a show by the pool, every morning there were... More 

Helpful?
Thank NatasaGalan
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you enjoyed the animation program we offer. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are... More 

Madrid
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2014 via mobile

We have spent one week in this hotel. It is our second time here. We come to Paguera for diving. The hotel is good, the location is superb and the staff make you feel at home. Food was also tasteful and we will come back next year

Helpful?
Thank Carlos C
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you liked the meals on offer at our restaurant. Our staff will be very happy to learn of your positive remarks. It is very good for team... More 

London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2014

Just returned from Peguera, Majorca which is a fabulous holiday resort - shame about the hotel. The Madrigal has two sections, Self Catering Apartments and Hotel Rooms. Although we were half board clients, on arrival we were allocated Self Catering Apartments. These apartment rooms left much to be desired, being dark, rather cramped accommodation with a pervading damp odour and... More 

Helpful?
Thank LIS S
4409, Director de Relaciones con Clientes at HSM Madrigal, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
IN GENERAL: The 4* hotel, HSM Madrigal, stands out for its family and friendly atmosphere, as well as its location in a quiet area. But, at the same time it is located only steps away from the beach and a main promenade of Paguera! Making the hotel a perfect place to both relax and enjoy all the attractions the resort has to offer. The hotel is open from May to October. LOCATION: HSM Madrigal is situated in Paguera, the south east part of Majorca, in the municipality of Calvia. The resort is very popular among the tourists thanks to its microclimate and mild temperatures during the whole year. Paguera boasts of its beautiful sandy beaches located within charming caves. The beach Tora is located closest to the hotel (150 m), but there are another 2 beaches nearby: Palmira and La Romana. The heart of the resort is a promenade with many shops, bars and restaurants, just 300 m from the hotel. It is a perfect place to practice sports, such as: tennis (15 clay courts are situated just 15 minute walk from the hotel), golf (Andratx Golf Course is 6 km away. There are also the following golf courses in the proximity: Golf Poniente, Golf de Santa Ponsa or Real Golf Bendinat. Hiking is also a popular pastime with many of our guests! Paguera has good connections (via beautiful pedestrian promenade) with others resorts of Calvia: Santa Ponsa, Palmanova, Magalluf, Portals Nous or Bendinat. There is also a lovely rustic promenade which leads to the villages of Capdella and Calvia Villa. Palma de Mallorca is 20 km away and the airport 30 km from the hotel. There is a public bus service to the capital, the bus stop is situated 100 m away from the hotel entrance. STANDARD ROOMS: The hotel offers both double and double single use rooms with all kind of facilities and elegant decoration. All of the rooms include a bathroom, hairdryer, heating and air conditioning, a safety deposit box (extra fee), mini fridge, telephone, WIFI (extra fee), satellite TV and a balcony! JUNIOR SUITES: These completely refurbished rooms offer maximum space (around 32 m²) with maximum comfort. The modern, minimalist space rooms are decorated in warm, Mediterranean colors. All of the rooms offer air conditioning, parquet floor, 2 separate beds, sofa (convertible into an additional bed), spacious wardrobe with a safety deposit box (extra fee), mini fridge, cable TV on a flat screen and WIFI (extra fee). The refurbished and modern bathroom offers spacious shower facilities for your convenience. All rooms include one or two balconies, some of them - on the ground floor have the possibility to place 2 sunbeds. GASTRONOMY: The hotel offers half board or all inclusive packages. There is a nice restaurant overlooking the swimming pool that offers a large selection of hot and cold dishes, as well as a wide variety of fruit and homemade desserts. Drinks in half board are not included in the dinner price. All inclusive offers, besides 3 main meals, snacks between meals and all kind of drinks (beverages, hot drinks, alcohol) and ice cream during the whole day. The clients are asked to wear suitable clothes for dinner. FACILITIES: HSM Madrigal has a swimming pool for adults with a separate space for children. The pool is situated in a beautiful garden between the hotels two buildings. A terrace with sunbeds and sunshades, and bar service are available at the pool. Inside of the complex there is an indoor bar and comfortable common areas that include the reception area and a game room. Storage rooms are available for bicycles. CHILDREN: Children in HSM Madrigal are more than welcome. They will have fun playing in the swimming pool, playground or mini golf area accompanied by the entertainers. Baby cots and high chairs are available in the restaurant at no extra cost. ADDITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI is available in the common areas (no extra fee), WIFI in hotel rooms (extra fee), Internet corner (extra fee). Renting a car or a bike is also an option for recreation or transportation needs. Massage service (extra fee). We accept Visa and Mastercard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment includes shows or live music various times throughout the week, daily entertainment for children, billiards (extra charge), table tennis and tennis within the complex! The hotels is specialized and certified in cycling tourism: not only the hotel has a well prepared storage room for bicycles, but also it offers the general information about cycling routes, meals adapted to the cyclists' needs, etc. There is also possibility to practice sports in the area. ... more   less 

Additional Information about HSM Madrigal

Address: Calle Almendros 7, 07160 Peguera, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Peguera
Price Range: €79 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM Madrigal 4*
Number of rooms: 118
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Also Known As:
Aparthotel Hsm Madrigal Peguera
HSM Madrigal Majorca/Peguera
Hotel Style:
#13 On the Beach Hotel in Peguera
#15 Luxury Hotel in Peguera
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Questions & Answers

Questions? Get answers from HSM Madrigal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool are the best otherwise no view at all”
 of 5 bubbles stevej914, 15 Sep 2015 | Read review
“Junior Suites modern well fitted, 'aparthotel' wing not updated. the ground floor in the hotel also have very large useful patio areas.”
 of 5 bubbles 810terenceh, 10 Sep 2015 | Read review
“Our ground floor room was gorgeous.”
 of 5 bubbles valc0n, 22 Sep 2013 | Read review
“There are 2 buildings: one has 2 floors and there are mailny apartments, old fashioned, the other building im more modern, has 6 floors and there are mainly standard rooms there.”
 of 5 bubbles AnnaF90, 3 Jul 2012 | Read review
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