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Globales Santa Lucia

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Calle Duque de, Carrer Duc Estremera, 6, 07181 Palmanova, Calvia, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$163
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Free cancellation until 21/09/21
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Room & Suite (369)
Pool & Beach (294)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 37 hotels in Palmanova
The Globales Santa Lucia Hotel in Mallorca is located in the best area Palmanova, positioned on the sea in between the beaches of Son Matias and Palmanova. The main floor areas of this hotel in Palmanova, are spacious, with lovely lounges and climate controlled dining room with an exquisite buffet, a pool bar with snacks. At night there is live music and entertainment, including cabaret shows and dancing. The hotel has outdoor swimming pools for adults and children and an indoor heated swimming pool in the winter where you can also enjoy a jacuzzi, sauna and Turkish bath.
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Location

Full view
94Great for walkers
Grade: 94 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Calle Duque de, Carrer Duc Estremera, 6, 07181 Palmanova, Calvia, Majorca Spain
Name/address in local language
Getting there
Palma Mallorca Airport17 kmSee all flights
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3121Reviews862Q+A100Room tips
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Popular mentions
Lynne wrote a review Today
Liverpool, United Kingdom1 contribution
Hotel - very good. Location - superb. Lovely attentive staff in all areas. Bar staff in both pool bar & lounge bar are very efficient & never waited more than a few minutes minutes to be served. Room was immaculately cleaned every day ( room 327). Food - Above average for an all inclusive. We will be returning to Santa Lucia Hotel
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Date of stay: September 2021Trip type: Travelled as a couple
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Trip776667 wrote a review 17 Sep
4 contributions5 helpful votes
Very clean, and we'll mannered staff who go out of there way to help you,rooms cleaned and towels changed daily excellent views, vey clean pool, and reasonable priced food and beverage, we will definitely be back next year
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Carlos C wrote a review 17 Sep
Hitchin, United Kingdom2 contributions4 helpful votes
The location is great, the food is ok (raw products quality is not for a 4 star hotel) the staff is friendly (not in the reception... no arguments, but i don't see any sympathy), the rooms view are amazing and very clean, on the bad side, all is extra, using a safe, an iron board... not good for a 4 star hotel, the top swimming pool is not open to the guests of the hotel, when i asked it was "booked" for the next 2 weeks... i didn't believe it, but i am a beach person, i was on a all inclusive stay and i had to buy water to have in my room, because I will not carry glasses of water on a lift. sorry guys, I know that the review is not the best, but the hotel asked me to do it, PalmaNova, yes i will go A.S.A.P. This Hotel, sorry but no... I almost forget. I was not able to sleep because of the noise late at night and early in the morning that you can listen from you room, I actually could ear when people in the room above are going to the toilet... Sorry, but Globales Hoteles for me, only if I know someone that confirms that is different, otherwise no.
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Date of stay: September 2021
Service
Sleep Quality
Room Tip: the best rooms should be on the top floor
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2 Helpful votes
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Response from Globales Santa Lucia, Otros at Globales Santa Lucia
Responded yesterday
Dear candeias_carlos, We're sorry to read that your stay at our hotel didn't meet your expectations. We'd like to inform you that only guests staying at superior rooms are allowed to use the rooftop pool. This is clearly specified on our website. We only sell daily passes if there're superior rooms available because the space at this area is limited. For this reason we can't allow everybody to go in. During the high season months these rooms are booked with a lot of time in advance and that's why you were told they were already booked for the next two weeks. We regret you didn't believe us when our receptionists explained it to you. We regret you didn't find our service good enough. We're taking note of your comments and we'll keep them in mind in order to keep improving. Much appreciated, Globales Quality Manager
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mandyr931 wrote a review 17 Sep
Witham, United Kingdom2 contributions3 helpful votes
Very clean and felt safe due to COVID issues. Staff friendly. But......... food not great, choice poor. Advertised as 4 bars but one was closed the entire holiday , one was a roof top pool for exclusive guests and the other two pool bar and lounge bar were only open when other closed. So actually only one bar at a time so very misleading. Unless you got up at 7.30 you wouldn’t get a bed and people were actually queuing to get poolside before doors were open. Entertainment was very, very poor never been anywhere so bad so we had to spend lots of money going out to bars and restaurants to make our holiday enjoyable. Obviously not the point of all inclusive!
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Don’t go!!!!
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2 Helpful votes
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LeeseB wrote a review 17 Sep
Ireland11 contributions4 helpful votes
We visited this hotel in Sept 2021. Initial impressions were good, as to be fair the location by the stunning beach is great, and rooms are reasonably sized with beautiful views. However, immediately we were shocked at being charged over €45 for use of the safe in the room for a week. Then on requesting an iron/ironing board, another €17. Another major flaw is that there are only 3 lifts in a hotel of more than 330 rooms. One lift broke the 1st day we got there, and still wasn’t fixed by the time we left. As the hotel was at full capacity, and COVID restrictions allowing only one couple per lift (and we were on the 8th floor!) this meant we queued (sometimes literally out the door of the hotel) every single time we needed to use the lift. And on 4 occasions when I got to the room the key card didn’t work so back down to an unapologetic reception to replace, and queue all over again! Food for half board was “reasonable” but not great. Overall, unfortunately the issues far outweighed the good points of this hotel for us.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Globales Santa Lucia, Otros at Globales Santa Lucia
Responded yesterday
Dear LeeseB, We regret your stay at the Globales Santa Lucia wasn't as good as you expected. In regards to the lifts we'd like to inform you that the technitians came to fix it but unfortunately they needed to change a piece that had to be brought from the mainland. This unexpected event was the reason why there were only two elevators working. We would like to apologize for the inconvenience that this caused you. We hope you can trust us again in the future. Much appreciated, Globales Quality Manager
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LOCATION
SpainBalearic IslandsMajorcaCalviaPalmanova
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Frequently Asked Questions about Globales Santa Lucia
Which popular attractions are close to Globales Santa Lucia?
Nearby attractions include Bar Papis (0.5 km), Palma Nova Beach (0.3 km), and Playa Porto Novo (0.4 km).
What are some of the property amenities at Globales Santa Lucia?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Globales Santa Lucia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Globales Santa Lucia?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Globales Santa Lucia?
Yes, free parking is available to guests.
What are some restaurants close to Globales Santa Lucia?
Conveniently located restaurants include Barbuda Beach Bar & Grill, Max Garden Restaurant, and The Olive Tree Mallorca.
Are there opportunities to exercise at Globales Santa Lucia?
Yes, guests have access to an indoor pool during their stay.
Does Globales Santa Lucia have an airport shuttle?
Yes, Globales Santa Lucia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Globales Santa Lucia?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Globales Santa Lucia?
The staff speaks multiple languages, including English, Spanish, and Catalan.
Are there any historical sites close to Globales Santa Lucia?
Many travellers enjoy visiting Sa Llotja (10.7 km), Palau de l'Almudaina (10.9 km), and Convento de Santa Clara (11.2 km).