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Universal Hotel Florida

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#10 of 27 Hotels in Magaluf
Certificate of Excellence
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1 room 2 adults 0 children
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Universal Hotel Florida
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907 Reviews from our TripAdvisor Community

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Showing 637: English reviews
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Reviewed 3 weeks ago via mobile

"Amazing staff, so helpful and friendly, especially entertainment manager. "Aqua gym!" We upgraded to a sea view without a hitch. Restaurant offered a good variety of food. We are looking at booking again this year.

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Helpful?
1Thank Sian J
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Sian, Thanks for taking the time to leave a review of your stay with us - we really appreciate the feedback. I have passed your comments onto all the team as it´s always nice to get such good feedback. Thanks once again for sharing your thougths of us with other potential guests and we hope to see you back...

Milton Keynes, United Kingdom
Reviewed 14 February 2017

The staff at the hotel are very nice and helpful and the view out to sea is great but that's as good as the review would get. its not near the town, the food and drinks are below average as are the rooms. the whole place needs updating. the first day we were at the pool a whole lot of...

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3Thank Georgina N
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Georgina, Thank you very much for taking time to review our Hotel on Tripadvisor and your kind words. Unfortunately we can't educate our customers, but anyway we try to do our best to please everyone, sometimes is not so easy. Once again I apologize for the bad experience you have had in the hotel. Best Regards José Solaz Hotel...

Glasgow, Scotland, United Kingdom
Reviewed 20 January 2017 via mobile

Brilliant great staff gorgeous view i will certainly be going back loved it great value for money rooms and hotel spotless my family and friends loved this location food anazing near to grrat restaurants

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5Thank Rose M
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Rose M, Thank you for taking the time to make such wonderful review about your last stay with us on Tripadvisor We are very glad to read that our staff team has contributed to your wonderful experience. We hope to have the pleasure to welcome you again in a near future at Universal Hotel Florida. Best regards, José Solaz...

Reviewed 5 December 2016 via mobile

We enjoyed our holiday at Universal Hotel Florida, lovely stay, location was great, reception helpful, the chef is amazing, good choice for food, the manager is brilliant. I will return just with one condition, deep clean in the room and I did not have a nice experience with the housekeeper. Thank you.

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3Thank Diana M
Pepe310358, Gerente at Universal Hotel Florida, responded to this review

Dear Diana , From Universal Hotel Florida we would like to thank you for your stay and your helpful review about it. Your satisfaction is really important to us and are glad to see you enjoyed your stay. We will also pass the message onto our staff that will be very grateful to hear it. My apologize for the room....

Reviewed 15 November 2016

Stayed here for a week in July in magaluf, was pleasantly surprised. The staff were great and manager constantly in the dining room or reception talking to guests. Room was very clean on arrival and beds were comfy. Maid came in and cleaned the room every day and got fresh towels aswell. Great view from balcony and only downside to...

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1Thank Sarah S
Pepe310358, Gerente at Universal Hotel Florida, responded to this review

Dear Sarah, We would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us, we always appreciate the comments and the opinions of our guest. On behalf of the sunbeds unfortunately there is very little we can do. As you...

Reviewed 5 November 2016 via mobile

I visited this adults only hotel on my own for a few days for a little me time! I booked through thomas cook as they offered the cheapest package on the dares I wanted. I stayed in the adjoining building to the hotel but it wasnt ever a problem walking the few steps to the main hotel for meals etc...

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4Thank Rebecca D
Pepe310358, Gerente at Universal Hotel Florida, responded to this review

Dear Rebecca, Thank you for your review and for your kind words regarding the staff and hotel. We always appreciate the comments and the opinions of our guest. I am delighted to learn that you enjoyed your stay, and specially the location of the hotel. We hope to see you back again, Best regards, José Solaz Hotel Manager

Wolverhampton, United Kingdom
Reviewed 2 November 2016 via mobile

Recently came back from a weekend here. The hotel is situated on top of 'oxygen Hill'. The hotel is very clean. However it is a bit of a rabbit Warren and it's all up and down stairs to get anywhere. We were allocated in an annexe. The rooms are dated but clean and have lovely views. The food was very...

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1Thank Tina L
Pepe310358, Gerente at Universal Hotel Florida, responded to this review

Dear Tina, I would like to thank you for taking the time to write a review of our Universal Hotel Florida on Tripadvisor. Thank you very much for your comments about the Hotel and staff. I will pass the nice comments to the Staff, i'm sure they will be very thankful about them. Looking forward to welcome you again. Best...

Bradford, United Kingdom
Reviewed 23 October 2016

We stayed here in October and we had mixed feelings before we went as reviews weren't consistent but everything at the Hotel was fantastic. It started with reception- they were extremely helpful and pleasant nothing was too much trouble. Then we went to our room and walking out onto the balcony and "what a view!" it was fantastic. Then there...

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4Thank Karen S
Pepe310358, Gerente at Universal Hotel Florida, responded to this review

Dear Karen, First of all thanks for taking the time to give your opinion about the Universal Hotel Florida and our Staff on Tripadvisor. Your satisfaction is really important to us and we are glad to see you enjoyed your stay in overall. We will also pass the message onto our staff that will be very grateful to hear it....

Castlerock, United Kingdom
Reviewed 19 October 2016

Well what can I say, our second trip to this hotel and things just get better. We had a lovely sea view room (705) and what a pleasure it was to wake up each morning to the sun rise over the sea. The staff once again where first class and nothing was a problem to them, they all deserve credit...

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2Thank BIGREDAGAIN
Pepe310358, Gerente at Universal Hotel Florida, responded to this review

Dear Robert & Iris, Thank you for your review and for your kind words regarding the staff and hotel, We will pass the message onto our staff who will be really please to know that they met your spectations and pleased to know that your stay in Universal Hotel Florida has been a good experience. Thanks once again for sharing...

Glasgow, United Kingdom
Reviewed 15 October 2016

Did I enjoy my stay at this hotel? Yes I did. Would I stay there again? No. The views are great. The rooms are dated but clean enough. Our hairdryer did not work and we reported this twice but it was not fixed. The balcony light did not work either. These were minor things and would not put us off....

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2Thank Clickabix
Pepe310358, Gerente at Universal Hotel Florida, responded to this review

Dear Clickabix, First of all I would like to thank you for taking the time to write a review of our Universal Hotel Florida on Tripadvisor. On behalf of your comments regarding the hairdryer, we checked it when you made the hotel internal questionnaire as you also mentioned it there, that’s when the technician went to check it, and it...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel Florida combines a privileged location, on a promontory in the bay of Magalluf, with the daytime and nighttime attractions of this well-known resort. A beautifully located sun terrace with pool and a fantastic view beckons you to relax, whilst a short walk separates the hotel from lively beaches and discos, bars, night clubs and restaurants offering fun into the early hours. ... more   less 

Additional Information about Universal Hotel Florida

Address: Calle Torrenova 33, 07181 Magaluf, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Price Range: €51 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universal Hotel Florida 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Florida Hotel Magalluf
Hotel Florida Magaluf
Universal Hotel Florida Magaluf, Majorca
Hotel Style:
#6 On the Beach Hotel in Magaluf
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Questions & Answers

Here's what travellers have asked, with answers from Universal Hotel Florida staff and other travellers.
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Questions? Get answers from Universal Hotel Florida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a sea view it is totally worth it”
 of 5 bubbles V3923TBsarahs, 15 Nov 2016 | Read review
“Make sure you get air conditioning in the hotter months”
 of 5 bubbles Clickabix, 15 Oct 2016 | Read review
“we had room 810 which had an amazing view of the ocean”
 of 5 bubbles 900chrisc900, 13 Oct 2016 | Read review
“Rooms 1001/9 , 2001/9 and 3001/9 were in a seperate building next to the hotel and had amazing sea view and were lovely and quiet”
 of 5 bubbles karton2129, 11 Oct 2016 | Read review
“All the rooms have a sea view fantastic”
 of 5 bubbles Q6987DLdavidv, 6 Oct 2016 | Read review
5 of 5