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All reviews refurbished room hotel java table tennis bus stop crazy golf pool area close to the airport star hotel half board breakfast and dinner self catering el arenal beds were comfortable out of season air con reception staff palma aquarium
I never been in this island before and my trip to Palma de Mallorca was a beautiful experience. Starting with the personal at the Reception making me feel welcome.
Walking on the corridors I met the housekeeping staff always saying smiling "hello" to me.
Literally less than 10 minutes from Palma Airport (€15 taxi) this hotel is in the process of being modernised. The reception area is immaculate and looks very welcoming. The rooms are clean, bright and have been modernised. They include fridge, safe and TV (although lack...More
Hotel located close to airport and a minute walk from the beach. Rooms were basic but clean - pretty much what you would expect from a 3* hotel. Good selection at breakfast.
Hotel definitely appeared to cater for an older clientele.
Felt the staff could...More
Having been to Can Pastilla many times I knew there would be no surprises about the actual resort. I’d actually been inside the Helios Hotel before for a coffee so I knew the exact location.
However, this would be my first time actually staying at...More
Response from Africa G, Director de Relaciones con Clientes at Hotel Helios MallorcaResponded 6 days ago
thank you very much for your stay at Helios Mallorca and for the time you spent writting us such a lovely comment.
It is very usefull for us that our guest send us their feedbacks in order to improve at any point.
The hotel is beautiful,great location and great service. I booked the wrong night through expedia and the Manager Africa Grimaldo Tomas went above and beyond to help us resolve the problem. No luck through expedia so she allowed us to stay for the night with...More
Response from Africa G, Director de Relaciones con Clientes at Hotel Helios MallorcaResponded 1 week ago
thank you very much for your stay at Helios Mallorca Hotel and for the time you spent writting us this kind comment.
Small mistakes can always happend and for us it is a pleasure to be able to give you a solution.