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Hotel & Spa Ferrer Janeiro

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Traveller (337)
Room & Suite (83)
Pool & Beach (64)
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Overview
  • Excellent45%
  • Very good38%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (486)
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86
54
16
9
5
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All reviewscycling holidaylovely walk in showertraining campanimation teamcycling grouppay risefriendly receptionshower capfour nightsbar staffmain lobbyhalf boardexercise classesminute walkspent days herefrosted glasstable and two chairs
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1 - 5 of 170 reviews
Reviewed 3 weeks ago via mobile

We came here on recommendation and were not disappointed. We did manage to get a good deal via Jet2 who allowed us to take bikes on the plane and on the transfer for a reasonable fee. The hotel at this time of year is not...More

1  Thank MustTriharder66
Reviewed 17 April 2018 via mobile

Me and partner came here for a holiday and we have had a lovely time. Room is beautiful we were on the first floor looking at the pool very clean with a free fridge and coffee machine. The staff at the hotel are very welcoming...More

Thank Daniel D
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 3 weeks ago

Hola Daniel, Thank you so much for the great feedback! We are glad that there have been a lot of things that you enjoyed and all in all had a fabulous time in our hotel. On the other hand, we regret that there have been...More

Reviewed 4 March 2018

Booked via teletext and expecting a room in the hotel we were told that we had an apartment which is a different building entirely. There weren't any concierge at the apartment lobby but the rooms were lovely. I'm sure they'd be great for families and...More

1  Thank M K
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 5 March 2018

Dear Guest, First of all, we appreciate that you took the time to review our hotel and its services. We are happy to know that you enjoyed the apartment, the amenities and the friendliness of our cleaning staff. On the other hand, we are surprised...More

Reviewed 18 February 2018 via mobile

I really enjoyed my stay at this hotel. The hotel staff were very welcoming. I booked this holiday to celebrate my birthday but I don't think I experienced the Wow factor. I was a little disappointed! Nevertheless, I had an amazing holiday. We had something...More

Thank Diane A
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 19 February 2018

Hola Diane, Thank you for the feedback! We are sorry to hear that there has been a misunderstanding with the final bill and if you wish to contact the hotel directly, you can write an email to recepjaneiro@ferrerhotels.com explaining the situation. We are glad to...More

Reviewed 15 February 2018 via mobile

Booked a week here thinking the bad reviews were probably just an over exageratiion..... there not! The reports of this hotel being over run by ignorant Germans is TRUE. Reception, bar staff and the manager all useGerman as first language when speaking to you. The...More

Thank innorout79
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 19 February 2018

Dear Guest, We feel really sad for hearing that your opinion of our hotel was not very positive, but we understand that we can't always satisfy all of our guests. Even though there are a lot of nationalities, apart from German, which visit our hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$95 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Ca'n Picafort
#6 Luxury Hotel in Ca'n Picafort
#7 Family Hotel in Ca'n Picafort
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Ca'n Picafort
#6 Luxury Hotel in Ca'n Picafort
#7 Family Hotel in Ca'n Picafort
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (337)
Room & Suite (83)
Pool & Beach (64)
Dining (30)
Family and Play Areas (4)
Questions & Answers
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Garscom
13 January 2018|
AnswerShow all 3 answers
Response from PennyNIreland | Reviewed this property |
Yes spa facilities are included with any stay, there is a €1 charge for a shower cap and towel, or pay €10 for your whole stay and the €10 euros is returned when you return your towel, we just paid €1 each time so we got a... More
1
Vote
pontichick
2 January 2018|
Answer
Response from SJS1966 | Reviewed this property |
I think it’s part of the hotel. I would email them as I imagine they could forward it for you.
0
Votes
lilianjorda
19 November 2017|
Answer
Response from Hebsy65 | Reviewed this property |
There is nowhere really on site, however, the animation team were brilliant and organised regular football during the week at the Exagon Park hotel (about 10 mins walk). My son was 13 when we stayed and is football mad! He... More
0
Votes
Room Tips
"Apartments are great!"
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"Booking.com changes prices from time to time. Check twice before booking."
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"The higher the better"
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"Lovely pool view, but do not have a room overlooking the stage area as this can be noisy. Having said that..."
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