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Courtyard Norfolk Downtown

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Traveller (44)
Room & Suite (46)
Dining (1)
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Overview
  • Excellent46%
  • Very good28%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Offers from Courtyard Norfolk Downtown
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Offers from Courtyard Norfolk Downtown
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Reviews (387)
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169
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All reviewscourtyard marriottvalet parkingnorfolk downtownfront deskwalking distanceroom was cleanmacarthur mallgranby streethandicapped roomstay there againstarbucks coffeecentral locationper daylobby areadesk staffuss wisconsincorner room
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21 - 25 of 382 reviews
Reviewed 22 August 2017 via mobile

Stayed one night. Staff was great, Room was clean, and everything was expected. Valet cost $19. Was able to park car at hotel day of ch clout without additional fare. Very close to restaurants (waterside about 8 mins), mcarthur mall (3 mins), downtown(4-5 mins).

Thank ripstack
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

ripstack thank you for sharing your experience with us. We appreciate you choosing our hotel and are glad you enjoyed all the nice things within walking distance while visiting. We look forward to seeing you soon!

Reviewed 19 August 2017 via mobile

Stayed at this hotel for business for three nights last week. I worked very odd hours while I was there and had very little sleep. The hotel staff were absolutely wonderful and did everything they could to make my stay comfortable and smooth. The friendly,...More

Thank true2me2
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

true2me2 we are glad we made your stay comfortable. We appreciated having you for three nights. Hope you caught up on your rest and look forward to seeing you when your travels bring you to Norfolk in the future. Thank you for sharing your review...More

Reviewed 15 August 2017 via mobile

Our stay at the Marriott hotel was awesome!! The hotel was within walking distance of the spirit of Norfolk cruise. The room was clean and the staff was friendly and very helpful! We will definitely stay at this hotel the next time we visit Norfolk.

Thank Lolita M
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

Lolita M thank you for your review. We appreciate you sharing your experience and are glad you enjoyed Norfolk and our hotel. We will see you soon, when in the Norfolk area again!

Reviewed 11 August 2017 via mobile

A decent hotel for the price. Attentive and friendly staff. Room had a few wear issues like the outlets by the bed in the light fixtures not working. Service in the small cafe was slow but the staff was very nice accommodating. Nice central location....More

Thank paulcT6346GW
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

paulcT6346GW thank you for taking the time to share your experience. We are glad to hear you enjoyed your stay. The staff and I took your feedback on the outlet and service in the Bistro to heart. We feel it was corrected and look forward...More

Reviewed 4 August 2017 via mobile

A nice, clean and modern hotel with all the ammenities typical of the courtyards. Service stood out. Overall, staff throughout (front desk, bistro, house keeping, valet) was friendly and helpful. We had some confusion with our booking (asked for adjoining rooms so we could keep...More

Thank Mark A
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

Mark A thank you for sharing your experience with this review. We pride ourselves on service and I am glad to hear Ms. Simon corrected the confusion with your rooms. We look forward to having another opportunity to take care and your family and you...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$153 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (46)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
thurajt1
29 September 2016|
AnswerShow all 3 answers
Response from gelastan | Reviewed this property |
Quick short distance
0
Votes
ppaulini
7 July 2016|
Answer
Response from Rob M | Property representative |
Yes, it's about 2 blocks which is a short 5 minute walk.
0
Votes
Irish451006
4 July 2016|
AnswerShow all 2 answers
Response from Rob M | Property representative |
About 2 blocks, it's an easy 5 minute walk.
0
Votes
Room Tips
"The only problem we had was with loud hotel guests next door and in the hallway - but they quieted after we..."
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"Stay elsewhere"
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"715 is handicapped"
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"Watch your credit card statement"
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