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Courtyard Norfolk Downtown

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Traveller (44)
Room & Suite (46)
Dining (2)
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Overview
  • Excellent46%
  • Very good28%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Norfolk Downtown
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Offers from Courtyard Norfolk Downtown
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Reviews (391)
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All reviewscourtyard marriottvalet parkingnorfolk downtownfront deskwalking distanceroom was cleanmacarthur centergranby streethandicapped roomstarbucks coffeestay there againlobby areadesk staffcorner roomconvenient locationking roomupon check
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181 - 185 of 386 reviews
Reviewed 19 January 2014

We searched for a reasonably priced hotel near Chrysler Hall and MacArthur Mall and found the Courtyard Norfolk Waterside. We would highly recommend it! Very nice front desk help; large, comfortable, and spotless room. And it was very reasonably priced. We will stay there again...More

Thank Mom23vs
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 21 January 2014

Thank you for sharing your comments about your recent stay with us. We appreciate your feedback and will be sure to share your comments with our staff! We focus on providing exceptional product and service to our guests. Thank you for your business and we...More

Reviewed 16 January 2014

I wanted to like this hotel. The location is close to the Norva where my husband and I see concerts from time to time. The walk to and from the venue is managable and feels safe, even at late hours. On the positive side, the...More

1  Thank amymjw
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 18 January 2014

Thank you for sharing your comments regarding your recent stay with us. I appreciate the feedback you have provided. I would like to personally apologize for the issue with the hair dryer and will immediately investigate this issue. I am glad to hear that our...More

Reviewed 10 January 2014

This Courtyard hotel is an average member of the chain. Although it was a nice, quiet hotel, there was not any one thing that I could say really stood out a good or great. Would I stay here again, yes, but it would not be...More

Thank Zeta R
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 17 January 2014

Thank you for sharing your comments regarding your recent stay with us. We appreciate your feedback. Our goal is to provide exceptional service and product to all our guests. I will share your comments with our staff at our next associate meeting. Sincerely, Wesley Dove...More

Reviewed 26 December 2013

The Courtyard is conveniently located in downtown Norfolk, blocks away from MacArthur mall (complete with a Nordstrom's and 18 screen theater), a great Starbucks and the Elizabeth River. The rooms are very comfortable (our favorite is 604) and the staff are friendly and accommodating. We...More

Thank Mac M
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 27 December 2013

Thank you for sharing your comments regarding your recent stay with us. We appreciate the feedback and I will be sure to pass this along to our staff. Robert is truly an amazing associate and I will ensure he gets due recognition for his efforts....More

Reviewed 20 December 2013 via mobile

My husband and I stayed here for a couple nights because we were seeing a show at the Norva and thought it would be fun to get away for a bit. I will say that the room was very clean and thank God for that...More

Thank acampion17
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 27 December 2013

Thank you for sharing your comments with us regarding your recent stay. We strive to make every guest's stay as comfortable and accommodating as possible. I am personally investigating your concerns and will ensure they are addressed. I appreciate your feedback and please feel free...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$135 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (46)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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thurajt1
29 September 2016|
AnswerShow all 3 answers
Response from gelastan | Reviewed this property |
Quick short distance
0
Votes
ppaulini
7 July 2016|
Answer
Response from Rob M | Property representative |
Yes, it's about 2 blocks which is a short 5 minute walk.
0
Votes
Irish451006
4 July 2016|
AnswerShow all 2 answers
Response from Rob M | Property representative |
About 2 blocks, it's an easy 5 minute walk.
0
Votes
Room Tips
"The one bedroom suite is roomy and spacious"
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"The only problem we had was with loud hotel guests next door and in the hallway - but they quieted after we..."
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"Stay elsewhere"
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"715 is handicapped"
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