We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Courtyard Norfolk Downtown

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Courtyard Norfolk Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

351 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Courtyard Norfolk Downtown
See the most recent reviews
Showing 346: English reviews
Reviewed 21 May 2013

Great, straightforward hotel for Business Travelers. Nothing posh but certainly very comfortable, clean, large rooms. Free WiFi - worked a treat in my room. Staff were very helpful. The Mall opposite is ideal with an easy walk to the harbor. Price seemed about right. Thank guys.

 Report
Helpful?
Thank nobbyneb
Tony_Parrow, General Manager at Courtyard Norfolk Downtown, responded to this review

Good Morning, Thank you for staying with us while in Norfolk. Happy to hear you enjoyed our newly renovated rooms. Our location is in the heart of downtown and accessible to many attractions. I am so glad our staff made your stay enjoyable! Hope to see you again when traveling to Norfolk.

Glen Allen, Virginia, United States
Reviewed 20 May 2013

Stay one night. Have been staying with Marriott with business trips before retired. Always Like its cleanliness, comfort bed and friendly staff. This time is no differ. Definetly will stay with Marriott again.

 Report
Helpful?
Thank Marilyn R
Dawn A, Director of Sales at Courtyard Norfolk Downtown, responded to this review

Hi Marilyn, Thank you for the kind words. We take great pride in the Courtyard Downtown Norfolk. I hope we see you again in your travels to Norfolk.

Richmond, Virginia
Reviewed 13 May 2013

I would not return to this Marriott, though the staff was very nice. There was no help with luggage, and was not at all friendly to older people (the accommodations, not the people) . The sheets and towels were horrible;thin and scratchy. There was a coffee maker with one regular and one decaf packet, the coffee was dirt like at...

 Report
Helpful?
1Thank dawn a
Tony_Parrow, Manager at Courtyard Norfolk Downtown, responded to this review

We are delighted that you enjoyed your stay at the Courtyard. Thank you for your positive comments. Our staff takes great pride in exceeding our guests expectations. We hope to see you again when you travel to Norfolk.

Washington, District of Columbia, United States
Reviewed 13 May 2013

It was a pleasure staying at the Courtyard, and we will definitely return if we’re ever in the area again. The entire staff was extremely pleasant and helpful, especially those working on Saturday evening when we checked in. The valet and the young lady at the front desk were very accommodating, and helped answer some of the questions we had...

 Report
Helpful?
Thank Stephanie F
Tony_Parrow, Manager at Courtyard Norfolk Downtown, responded to this review

We are delighted that you enjoyed your stay at the Courtyard. Thank you for your positive comments. Our staff takes great pride in exceeding our guests expectations. We hope to see you again when you travel to Norfolk.

Reviewed 11 May 2013 via mobile

Everything was fantastic about our one night stay at this downtown Norfolk hotel property. The room was clean, the beds were comfy and the staff responsive. The only issue is the daily valet only option parking fee is the equivalent of being held up. I am sure there is a good reason for the charge being so high, but it...

 Report
Helpful?
Thank Philblack
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you so much and so glad you enjoyed your stay. We're happy that our parking fees are still the least expensive in the downtown Norfolk market. Hope to see you soon in your travels!

Virginia Beach, Virginia
Reviewed 8 May 2013

From check-in to check-out, I had a superb experience at this property in Downtown Norfolk. I was on a trip to Norfolk, Virginia for liesurely activities. The location of this hotel was in the heart of Downtown. Restaurants and shopping were in short walking distance. I was impressed with the speedy check-in process and the eagerness of the staff to...

 Report
Helpful?
Thank Yasmin W
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you so much for your positive feedback! Hope to see you again soon!

Miami, Florida
Reviewed 7 May 2013

This hotel was easy to find and check in was a breeze. The mall and tons of restaurants were a couple of blocks away. I use the Courtyard brand a lot for business and am rarely disappointed. The rooms are always clean and comfortable.

 Report
Helpful?
Thank Parkedcars
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for your comments! So glad you had a good time in downtown Norfolk. Hope to see you again soon!

Boone, North Carolina
Reviewed 5 May 2013

Inexperienced Front desk staff; Breakfast station understaffed and unorganized. As 7 people waited in line the morning of May 4th, a cook took an order for a toasted bagel put it in the toaster oven and WATCHED it toast, put it on a plate, rang up the bill, made change - all before asking for the next order from me...

 Report
Helpful?
Thank mtnpainter
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for your feedback. We apologize for not exceeding the Marriott standards you expect as a valued guest. Please reach out to me when at your convenience. Warmly, Dawn

Virginia Beach, Virginia, United States
Reviewed 5 May 2013

Hotel was clean and nicely decorated and the staff was very friendly. The only issue was all the noise. First from the light rail, I was awoken at 12:40 AM and 2:10 AM by other guest in the hallway. The AC relay was also so loud it woke me up every time the AC turned on.

 Report
Helpful?
Thank Scott_Smith6064
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for your recent stay. We certainly apologize for the noise you experienced. Our guest comfort is our number one priority and we hope to see you again soon! Dawn

Burlington ma
Reviewed 4 May 2013

I tried calling several times from my long road trip to check the check in time, no answer every time. The check in was efficient enough. Key card wouldn't work to pool and after a 12 hour drive just wanted a little whirlpool. I called the front desk, they said they would send somebody.The nice kid said ya ive been...

 Report
Helpful?
1Thank bbxrt123
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for your recent comments and review of our hotel. I reviewed your constructive feedback and the team appreciates it. Although not perfect, we do strive to be the best hotel in downtown Norfolk and want to be the best Marriott in the area. Thank you again! Dawn

80 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (30)
Viewed
Bathroom (2)
Viewed
Room/Suite (12)
Viewed
View from Room (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (2)
Viewed
Dining (4)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Norfolk hotels
0.4 km away
Norfolk Waterside Marriott
0.9 km away
Residence Inn Norfolk Downtown
0.9 km away
Wyndham Garden Norfolk Downtown
Show Prices
Show Prices
Show Prices
0.4 km away
Sheraton Norfolk Waterside Hotel
9.0 km away
SpringHill Suites Norfolk Virginia Beach
11.8 km away
BEST WESTERN PLUS Holiday Sands Inn & Suites
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. ... more   less 

Additional Information about Courtyard Norfolk Downtown

Address: 520 E Plume St, Norfolk, VA 23510-2308
Region: United States > Virginia > Norfolk
Price Range: €104 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Norfolk Downtown 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Marriott and Hotels.com so you can book your Courtyard Norfolk Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Norfolk Downtown Hotel Norfolk
Norfolk Marriott
Norfolk Courtyard
Hotel Style:
#10 Business Hotel in Norfolk
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Courtyard Norfolk Downtown staff and other travellers.
4 questions
Ask a question
minnesota
Richmond, Virginia
Hartford, Connecticut

See all questions (4)

Questions? Get answers from Courtyard Norfolk Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for what you want”
 of 5 bubbles jonathanbV768AZ, 13 Mar 2017 | Read review
“Odd numbered rooms generally face the street.”
  • Two Queen Bed looking from entry door.
  • Separate sink area
  • Separate tiolet/shower amenity
  • Looking from Corner to TV area
 of 5 bubbles Cincybearcatfan, 9 Nov 2016 | Read review
“I don't think the hotel had any bad rooms.”
 of 5 bubbles X2958UQbillh, 16 Sep 2016 | Read review
“If you need white noise any of the X14 room (814) have large blowers near by. If you want quiet, do not get close to the elevators.”
 of 5 bubbles gatoreed, 31 Jul 2016 | Read review
“Corner rooms are nice ..”
 of 5 bubbles Bornabrit, 1 Jul 2016 | Read review
5 of 5