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    Courtyard Norfolk Downtown

    520 E Plume St, Norfolk, VA 23510-2308
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    3/12/2017 4/12/2017
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    US$155
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    Traveller (44)
    Room & Suite (36)
    Dining (4)
    Norfolk Waterside Marriott
    923 reviews
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    0.3 km
     
    Residence Inn Norfolk Downtown
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    Renaissance Portsmouth-Norfolk Waterfront Hotel
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    SpringHill Suites Norfolk Old Dominion University
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    Overview
    • Excellent46%
    • Very good28%
    • Average18%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Courtyard Norfolk Downtown
    Special Offer: 5 DAY CYBER SALE
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (374)
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    11 - 15 of 369 reviews

    Reviewed 4 August 2017 via mobile

    A nice, clean and modern hotel with all the ammenities typical of the courtyards. Service stood out. Overall, staff throughout (front desk, bistro, house keeping, valet) was friendly and helpful. We had some confusion with our booking (asked for adjoining rooms so we could keep...More

    Thank Mark A
    Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

    Mark A thank you for sharing your experience with this review. We pride ourselves on service and I am glad to hear Ms. Simon corrected the confusion with your rooms. We look forward to having another opportunity to take care and your family and you...More

    Reviewed 10 July 2017

    I returned to this hotel because of the first few positive experiences I've had with them. They're still the same friendly, clean establishment they were the other times I've been there. Valet parking only. The bistro on the ground floor serves a decent breakfast and...More

    Thank Cincybearcatfan
    Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

    Cincybearcatfan thank you for the review. We appreciate you sharing your experience and glad to hear you enjoyed your time at our hotel. I sincerely apologize for the hot water issue you experience and feel that has been corrected. We look forward to seeing you...More

    Reviewed 10 July 2017

    I was supposed to stay here as part of a wedding room block in June, but the Wednesday before the wedding was to take place on a Saturday, the hotel experienced water damage. Rather than coming up with viable alternatives and reaching out to their...More

    1  Thank Brittany G
    Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

    Brittany G thank you for letting us know about your experience. I do apologize for any inconvenience and lack of communication you experienced from our hotel. Please reach out to me directly at (757) 963-6000 so we can discuss your experience. I would like to...More

    Reviewed 5 July 2017 via mobile

    My Mother & I came to Norfolk to celebrate her birthday on a Spirit of Norfolk cruise. When we got to the hotel a man was waiting for someone from the front desk to wait on him we weren't there long before a person from...More

    Thank Jessica E
    Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 24 August 2017

    Jessica E thank you for sharing your experience. I sincerely apologize that the overall stay was good and not great. We have looked into the housekeeping issues you mentioned and feel they were isolated and corrected. We look forward to another opportunity to serve you...More

    Reviewed 27 June 2017

    Awful customer service!!! I made a reservation in March for Friday June 16th. We were stopping to meet up with family on the way to the beach. I called Thursday 6/15 in the morning to confirm my reservation and see about early check in. I...More

    Thank Chad R
    Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 29 June 2017

    Chad R thank you for haring your experience. We sincerely apologize for any miscommunication or the lack of from our hotel concerning you reservation and arrival experience. Please reach out to Dana Boone or myself at the hotel directly at (757) 963-6000, so that we...More

    Norfolk Waterside Marriott
    923 reviews
    #11 of 37 hotels in Norfolk
    0.3 km
     
    Residence Inn Norfolk Downtown
    332 reviews
    #9 of 37 hotels in Norfolk
    0.9 km
     
    Renaissance Portsmouth-Norfolk Waterfront Hotel
    674 reviews
    #1 of 5 hotels in Portsmouth
    1.3 km
     
    SpringHill Suites Norfolk Old Dominion University
    198 reviews
    #10 of 37 hotels in Norfolk
    4.5 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Hot Tub
    • Heated pool
    Details
    • Price range
    • US$102 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Norfolk
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 140
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Hotels.com, Expedia, Hotwire, Orbitz, Cancelon, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Courtyard Norfolk Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Norfolk
    • Also Known As
    • Courtyard Norfolk Downtown Hotel Norfolk ,
    • Norfolk Marriott ,
    • Norfolk Courtyard
    Add Photo Photos
    Traveller (44)
    Room & Suite (36)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (40)
    Bathroom (10)
    Business Centre & Event Rooms (3)
    Nearby
    Residence Inn Norfolk Downtown
    332 reviews
    .92 km away
     
    Renaissance Portsmouth-Norfolk Waterfront Hotel
    674 reviews
    1.30 km away
     
    Norfolk Waterside Marriott
    923 reviews
    .33 km away
     
    SpringHill Suites Norfolk Old Dominion University
    198 reviews
    4.49 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    thurajt1
    29 September 2016|
    AnswerShow all 3 answers
    Response from gelastan | Reviewed this property |
    Quick short distance
    0
    Votes
    ppaulini
    7 July 2016|
    Answer
    Response from Rob M | Property representative |
    Yes, it's about 2 blocks which is a short 5 minute walk.
    0
    Votes
    Irish451006
    4 July 2016|
    AnswerShow all 2 answers
    Response from Rob M | Property representative |
    About 2 blocks, it's an easy 5 minute walk.
    0
    Votes
    Room Tips
    "Stay away from 821"
    Read review
    "dont expect any courtesy or help from the front staff!"
    Read review
    "We had 3rd floor room and larger. Friends had 5th floor rooms and they were smaller???"
    Read review
    "Ask for what you want"
    Read review
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