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Holiday Inn Norfolk Airport

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Traveller (19)
Room & Suite (9)
Dining (2)
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Overview
  • Excellent40%
  • Very good23%
  • Average23%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Reviews (213)
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79
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48
17
17
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LanguageEnglish
79
51
48
17
17
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All reviewsnorfolk airportthe shuttle driveran early flightroom was largeva beachbed was comfortableparking lotlobbywalmartinnsclerk
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61 - 65 of 212 reviews
Reviewed 21 February 2016

This Holiday Inn has a few, slightly worn spots, but the overall quality is what one can expect of this brand...on site restaurant, bar, nice lobby, and conference spaces. There was a little problem with housekeeping - went two days without any new coffee service...More

Thank Scott K
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 22 February 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April M General...More

Reviewed 19 February 2016

The property is a little shop worn but everything worked and the staff was friendly and welcoming. The wireless worked very well, was stable and easy to connect to. The room was clean and the bed comfortable. I ate dinner and breakfast there. The food...More

Thank AFCol
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 22 February 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. April M General Manager

Reviewed 8 February 2016

I requested a King Suite the night before I flew out. I like this hotel because I can leave my car and catch the shuttle back when I return. First thing I noticed was the sliding doors for the closet. One didn't slide and the...More

Thank OBXDude
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 12 February 2016

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance

Reviewed 24 January 2016

The customer service by some of the staff was outstanding. But others were rude and acted like they were doing you some favor. One in particular addressed herself as a manager. The hotel was cosmetically clean. I had a room that obviously had structural problems...More

Thank dawn d
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 25 January 2016

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...More

Reviewed 15 January 2016

Stayed at this Holiday Inn over last week and was TAKEN BACK by the service that was both friendly and professional! The hotel was clean, modern, and my room was absolutely flawless. Large room space had a king size bed, wet bar with a frig...More

Thank Morefun2
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 25 January 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$183 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (9)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Make sure renovation is complete"
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"Don't go to this facility"
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"We stayed on the top floor in Rm. 500. Although there were people right next door, I never heard anyone!"
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"Dirty Rooms"
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