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Holiday Inn Norfolk Airport

207 reviews
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Traveller (19)
Room & Suite (9)
Dining (2)
Overview
  • Excellent39%
  • Very good24%
  • Average22%
  • Poor7%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)Write a Review
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LanguageEnglish
77
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15
17
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All reviewsnorfolk airportthe shuttle driverfront desk staffan early flightfitness centerrooms were cleanva beachroom was largebed was comfortablevery nice hotelparking lotlobbyreunionwalmartinnsclerk
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21 - 25 of 206 reviews
Reviewed 12 March 2017

It is in a great location to go to the airport, shopping, or VA beach. The front desk and hotel staff are very friendly. The hotel shows some wear on the inside, and could use a deep carpet cleaning. The lobby furniture needs a deep...More

Thank trvln_d_wrld
Reviewed 10 March 2017

I used to be a great advocate for Holiday Inns but this stay over the past week has changed my opinion of the chain. My room was not cleaned one night and the other nights it was obvious that the sheets had not been changed...More

Thank ltmcarlson
Reviewed 9 January 2017

Okay hotel if you're only here for a night. My room was decent sized, but a few complaints. -The tub was slow draining -The carpeting in the room was loosening from the floor -The sundry shop prices are outrageous ($2.50 for water or soda). If...More

Thank Matt S
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 13 January 2017

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance.

Reviewed 4 January 2017 via mobile

The staff at this location ruined my hotel stay by charging my credit card multiple times while assuring me all was well. I expect to resolve this issue with manager-level staff. I do not recommend this location to anyone. I interacted with and was treated...More

Thank katieandgobi
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 9 January 2017

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 1 January 2017 via mobile

I stayed at this hotel the night before flying out for a long holiday weekend, taking advantage the good Park and Stay rate. I cannot say enough about the staff at this hotel. Super friendly, efficient, and obviously good at what they do. My room...More

Thank mrssimptom
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$123 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (9)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Don't go to this facility"
Read review
"We stayed on the top floor in Rm. 500. Although there were people right next door, I never heard anyone!"
Read review
"Dirty Rooms"
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"None, it's not a very nice place surrounding the hotel"
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