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Wyndham Garden Norfolk Downtown

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496 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Norfolk Downtown
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Showing 493: English reviews
Stuarts Draft, Virginia
Reviewed 2 weeks ago via mobile

This is a beautiful hotel. Close to the scope, macArther shopping center, and places to eat. Hotel is in great condition compared to the city it is in. Toriq at the front desk was very friendly and helpful.

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Helpful?
Thank kimberlyr850
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for taking the time to complete a survey and acknowledge our staff that works so diligently to provide the service you experienced. Toriq is dedicated to providing that service to every guests that cross our door step. Thank you for your patronage.

Reviewed 3 weeks ago

A friend and I wanted to go out of town for the weekend and check out some of the local bars in downtown Norfolk, We decided to stumble across Wyndham and decided that it was the perfect fit for us. Quayshauna was of so much help to us when we arrived; she had such an upbeat and positive attitude. She...

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Helpful?
Thank Kushtopher H
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for giving us the opportunity to serve you. Sometimes stumbling across an establishment, you will find things you never expected. We're glad that we were able to catch you at the end of your stumble to come across Quayshanna and the rest of our staff. We anticipate your next stay when you come to Norfolk.

Reviewed 3 weeks ago via mobile

My stay here was Awesome !I throughly enjoyed myself!The staff was so kind and caring,so caring that she stalled my wife while I set up a romantic evening for her in our room!The beautiful staff name was Geneva Gillis,she was a wonderful hostess!Cant wait to stay again.

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Helpful?
Thank Jevion R
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for staying with us. Our entire staff works hard to try an ensure that each guest receives the service they deserve. Thank you for recognizing that service in Geneva, and we hope that you visit on your next trip to Norfolk, Va.

Richmond, Virginia
Reviewed 3 weeks ago

Came to Norfolk for a concert at Chrysler Hall and decided to make a night of it and stay at the Wyndham Garden because it was close to the Hall. When we got to the hotel it was nice and convenient but Saturday morning...let me tell you. I thought I had paid for breakfast for two so I called downstairs...

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Helpful?
Thank dwhevy
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Mistakes are made sometimes, and we appreciate you being respectful in pointing out the mistake we made so that we can correct it promptly. Sean and Geneva are definitely ambassadors of guest service. Our greatest asset is our staff, so thank you for acknowledging them. We look for to seeing you again, and eating in the Black Tuna Grill. Come...

Reviewed 3 weeks ago

I was in Norfolk , VA, visiting family and decided to stay here, at the Wyndham Garden Hotel. I was staying in a suite to accommodate other family members. The room I brought was comfortable, had a very nice view, and the hotel wasn't noisy at all. The maids ensured my room was cleaned, exceptionally, on a daily basis and...

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Helpful?
Thank Miesha R
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

OUTSTANDING ... It's always good to be to come to a hotel and get the service that you deserve, but it's even better to get the service you don't expect. We are glad to hear that we were able to accommodate you, and knowing that you left more beautiful than when you came because Quayshanna recommended a hair dresser is...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

During my stay , I greatly appreciated Quayshaunna level of customer service the moment I came into the hotel. She took the time out to meet my needs and ensure my stay would be phenomenal. Definitely would return

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Helpful?
Thank A TripAdvisor Member
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Quayshanna is proving to be a great guest service leader, and she tries to display that level of service with every guest. Thank you for your patronage, and we look forward to seeing you again.

Reviewed 3 weeks ago via mobile

I spent the night at your hotel and your front desk made a bad trip special. Nothing went right until I arrived. The young lady Geneva accommodated me and my guest and I just want to thank her. Will be back next time I'm in town! Thanks again

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Helpful?
Thank The Kid Doe A
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We love to turn a frown into a smile. That is one of the greatest compliments we can receive. Geneva is dedicated to providing an overall great experience for each guest, and we're happy that you were able to experience that. We will see you next time.

Tega Cay, South Carolina
Reviewed 3 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
1Thank Tricia S
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Virginia Beach, Virginia
Reviewed 3 weeks ago

I recently spent a few nights in this hotel and had to check in late. I want to personally acknowledge Debra at the front desk who greeted me with a smile and checked me in quickly so I could rest from such a long day.

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Helpful?
Thank 000208
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Debra is a true gem especially when you've travelled and arrived late at night. All you want to do is get in the bed and rest. Thank for providing us your feedback and we appreciate Debra for giving you the service you needed. We hope to see you next time, WELL RESTED!

Reviewed 3 weeks ago via mobile

My first visit wasn't the greatest, but I decided to give it another try due to the service and professionalism of the front desk staff. Toriq and Quayshanna seem to work well together and they helped me with my problem last time. I decided to give this hotel another chance since it's so close to where I need to be....

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Helpful?
Thank fsh1274
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for giving us another opportunity to make your experience here a great one. I believe everyone deserves a 2nd chance. I believe that Toriq and Quayshanna enjoy the work they do because it's displayed in the service they provide. We humbly appreciate you visiting us again, and we look forward to seeing you next time.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Thank you for visiting our TripAdvisor page! Our hotel was renovated in 2008 and we are located in the wonderful heart of Downtown Norfolk's famous Art District, with convenient access to restaurants, shopping, and entertainment. We are accessible to the highway and located just 5 miles from the Norfolk International Airport (ORF). Our rooms are newly furnished with refrigerators and microwaves in every room! We are delighted that you would take the time to visit us or if you have already stayed with our property, we invite you to tell us about your experience. ... more   less 

Additional Information about Wyndham Garden Norfolk Downtown

Address: 700 Monticello Ave, Norfolk, VA 23510-2517 (Formerly Norfolk Plaza Hotel)
Region: United States > Virginia > Norfolk
Price Range: €115 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Norfolk Downtown 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Hotel Norfolk
Hotel Style:
#13 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Norfolk Downtown staff and other travellers.
4 questions
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Washington DC, District of Columbia

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Questions? Get answers from Wyndham Garden Norfolk Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one of the best places to be”
 of 5 bubbles ricoayala37, 24 Mar 2017 | Read review
“I've stayed at this hotel on 5-6 previous occasions and every room I stayed in was excellent”
 of 5 bubbles eugenearmstrongusn, 20 Mar 2017 | Read review
“11th Floor...Beautiful view!!!”
 of 5 bubbles dwhevy, 5 Mar 2017 | Read review
“Best View for Norfolk Downtown, excellent accessibility, 20 mins from Virginia Beach”
 of 5 bubbles Himangshu_Dey, 17 Jan 2017 | Read review
“Good location”
 of 5 bubbles chased2017, 10 Jan 2017 | Read review
5 of 5