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Candlewood Suites Norfolk Airport

Traveller (11)
Room & Suite (11)
About
Location
Cleanliness
Service
Value
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
19Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
5600 Lowery Rd, Norfolk, VA 23502-2233
Getting there
Norfolk Intl Airport4 km
Newport News-Williamsburg Airport39 km
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Reviews & more
128Reviews
31Photos
5Q+A
24Room tips
Traveller rating
  • 47
  • 31
  • 16
  • 9
  • 25
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  • English
Popular mentions
We checked in as our house locally was being renovated from top to bottom. We've stayed here for three weeks. The room rate was very affordable for a suite with two queen beds and a kitchen. The suite was spacious and the bathroom large and accommodating. The beds are
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This was a pleasant kitchenette with a full sized refrigerator, microwave, a toaster, a few dishes, a couple of pots and silverware. Perfectly sufficient if you'd rather cook in the room or reheat leftovers. The room, bathroom and closet was spacious. It was well cleaned and
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When I arrived the property was nice and well kept, the lobby also appeared that way. The front desk person was very friendly. The room seemed fine, sometime during the night my toilet stopped working. I didn’t worry about it too much as I was leaving anyway. My plans
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Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk Airport
Responded 27 Sep 2018
Hello Kyrmyn, I appreciate you taking the time to comment about your recent stay at our hotel. I am glad to know that you regarded our front desk staff to be friendly. I am sorry that you found the food selections at the Candlewood Cupboard to be limited, toilet not to be working and cleanliness was a let down during your stay. Thank you for bringing this to our attention as the feedback we received from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services. I hope you give us a chance in the future to show you the improvements made. Regards, Dianne L. Case Manager IHGServices
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Worst experience ever. Stayed here for 14 days and had housekeeping clean my room for just a day. And I have been charged 250$ for extra cleaning fees as they say room was messed up. Come on, when your room is cleaned 8 days ago - of course your room will be dirtier and need to
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Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk Airport
Responded 26 Sep 2018
Dear msoxcecvit, My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm pleased to see your high rating with regards to the cleanliness of our hotel. On the other hand, I'm sorry for the level of service you received from our staff and the charge you received. I would like to look into this further and have sent you a private message to obtain more details. Thank you for staying and we look forward to hearing from you soon. Sincerely, Anthony M Case Manager IHGService
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The friendly and helpful staff is what raises my rating for this Candlewood to Average. The entire hotel, from lobby to rooms feels old and musty. The rooms are spacious but didn't feel all that clean or well maintained. Upon arrival the airport shuttle never arrived (I took a
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Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk Airport
Responded 14 Sep 2018
Hi WorldTravelerTodd, Thank you for your candid review and for staying with us. We are glad to hear the highlight of your stay was our staff service and greatly appreciate your kind words about them. I am sorry you did not have an exemplary stay due to the conditions you experienced. It is our goal to consistently provide superior service and accommodations at our hotel and your comments about the general upkeep of our hotel are very much appreciated. This is one of the ways that let us know where we need to improve. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Connie D Case Manager IHGService
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123
Yes to both. There is a Jersey Mike's and I think Chicfla nearby and walking distance.
1 vote
Do they have free shuttle to airport have to be at airport at 4:15 in the morning.
Not sure but one time It was hard for me get my car out due ice and snow...I did have it park there for three days .they was very nice about it
0 votes
how far are you from Virginia beach,va
It took us 10-15 minutes to the oceanfront. It was during the peak season.
0 votes
Show all answers
how are you away from Virginia beach,va
It's approx 15-20 min drive (with no traffic).
1 vote
"King suites are bigger but you only get one king bed vs. two queens I think"
"Ground floor had a lot of activity going on all the time."
"Not room 314"
"Ask for a room on the top floor so you don't hear the room above you."
"pick the 3rd floor"
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PRICE RANGE
US$87 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites norfolk airport hotel norfolk
LOCATION
United StatesVirginiaNorfolk
NUMBER OF ROOMS
120
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