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    Sheraton Norfolk Waterside Hotel

    777 Waterside Dr, Norfolk, VA 23510-2102
    Hotel website
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    30/7/2017 31/7/2017
    US$373
    US$206
    SAVE US$167
    US$373
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    US$207
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    Traveller (223)
    Room & Suite (80)
    Dining (10)
    Norfolk Waterside Marriott
    889 reviews
    #8 of 37 hotels in Norfolk
     
    Courtyard Norfolk Downtown
    363 reviews
    #13 of 37 hotels in Norfolk
     
    Wyndham Garden Norfolk Downtown
    539 reviews
    #14 of 37 hotels in Norfolk
     
    Hilton Norfolk the Main
    148 reviews
    #5 of 37 hotels in Norfolk
     
    Overview
    • Excellent21%
    • Very good30%
    • Average24%
    • Poor13%
    • Terrible12%
    Travellers talk about
    “city dock” (21 reviews)
    “self park” (22 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Norfolk Waterside Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Norfolk Waterside Marriott
    889 reviews
    #8 of 37 hotels in Norfolk
     
    Courtyard Norfolk Downtown
    363 reviews
    #13 of 37 hotels in Norfolk
     
    Wyndham Garden Norfolk Downtown
    539 reviews
    #14 of 37 hotels in Norfolk
     
    Hilton Norfolk the Main
    148 reviews
    #5 of 37 hotels in Norfolk
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (828)
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    1 - 5 of 812 reviews

    Reviewed 3 days ago via mobile

    This could have been a great place to have a gathering of college friends, but wasn't! The rooms were in need of updating as is the overall hotel. There is a LOT of renovation going on and the room service is POOR, SLOW and the...More

    Thank Craig H
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded yesterday

    We hope that you still had a wonderful time celebrating your 50th Reunion despite our renovations. We are trying our best to keep disruption to a minimum, but we know that it does affect the comfort of our guests, and I am sorry that it...More

    Hotel's Favourite
    Reviewed 17 May 2017 via mobile

    We stayed in this hotel only 2 nights, but we enjoyed every minute of it. The view to the water was awesome, and this hotel is only two blocks away from a shopping mall. We walked outside the hotel by the water and all the...More

    Thank Annette A
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 19 May 2017

    It was a pleasure to welcome you, Annette, to the Sheraton Norfolk Waterside Hotel. We are glad that our location just steps away from excellent shopping and dining, along with our scenic water views heightened your stay. Thank you for the feedback, we would be...More

    Reviewed 4 days ago

    Last night I was in the motel at 330 AM someone opened my door. I have now recieved 3 different stores as to how this happen. All three from non management employees. Have left message for Management to call. Have been told front desk people...More

    Thank long2089
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 2 days ago

    The safety of our guests is paramount, so please accept our sincere apologies for this very unfortunate incident. To hear that you and your wife left in such distress is very upsetting to us, and is not indicative at all of how we manage our...More

    Reviewed 6 days ago

    Best current feature is downtown location. Otherwise, the interior construction in the lobby/guest area has blocked the outside/water bar area, and it is very noisy during the day. The conference room areas on the second floor were basic but clean. The buffet food was average....More

    Thank Zephyr_Travel
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 3 days ago

    While we’re glad that you enjoyed our prime location, it is disappointing that we missed the mark in some areas. We understand the importance of a quiet space so I sincerely apologize for any disturbances during your visit with us. Everything we do is aimed...More

    Reviewed 2 weeks ago

    Rooms are very dated. Lots of work being done and hotel should have been closed for renovation. Beds falling apart. Not clean. Food was horrible. The view was really bad and parking was so expensive. Way too expensive for the quality of hotel.More

    Thank nm810
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 2 weeks ago

    It’s always our intent to provide our guests with a memorable stay, and we are saddened to learn that your stay was disappointing to you. Our hotel is undergoing renovations to improve the experience for our guests, and we hope that one day you will...More

    Norfolk Waterside Marriott
    889 reviews
    #8 of 37 hotels in Norfolk
     
    Courtyard Norfolk Downtown
    363 reviews
    #13 of 37 hotels in Norfolk
     
    Wyndham Garden Norfolk Downtown
    539 reviews
    #14 of 37 hotels in Norfolk
     
    Hilton Norfolk the Main
    148 reviews
    #5 of 37 hotels in Norfolk
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$178 - US$370 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 468
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Starwood, Hotels.com, Orbitz, Travelocity, Booking.com, Ctrip TA, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Norfolk Waterside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Norfolk
    • Also Known As
    • Sheraton Norfolk ,
    • Norfolk Sheraton
    Add Photo Photos
    Traveller (223)
    Room & Suite (80)
    Dining (10)
    Pool & Beach (6)
    Hotel & Grounds (89)
    Bathroom (27)
    Business Centre & Event Rooms (20)
    Family and Play Areas (1)
    Nearby
    Courtyard Norfolk Downtown
    363 reviews
    .35 km away
     
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    Renaissance Portsmouth-Norfolk Waterfront Hotel
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    Wyndham Garden Norfolk Downtown
    539 reviews
    1.30 km away
     
    Nearby Restaurants
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    .31 km away
    3 Way Cafe
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    .38 km away
    Shula's 347 Grill - Norfolk
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    .24 km away
    Sheraton Norfolk Waterside Hotel
    53 reviews
    .07 km away
    Nearby Attractions
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    .69 km away
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    7 reviews
    .48 km away
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    .64 km away
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    1.04 km away
    Ask a question
    Questions & Answers
    PrincessJessie
    12 May 2017|
    Answer Show all 3 answers
    Response from Philip E | Reviewed this property |
    The way the renovated the first sections if rooms they basically cut the hotel spew hat in half so they have several floors of renovated rooms for all categories including the 10th floor concierge lounge.
    0
    Votes
    Theresa N
    16 February 2017|
    Answer Show all 2 answers
    Response from Tim P | Property representative |
    Hi Theresa N, The first phase of our renovation is schedule to end on May 5th. We will resume the second and final phase of the renovation after Thanksgiving. Thus, it should not affect your trip her in May unless you... More
    0
    Votes
    Cullen A
    26 October 2016|
    Answer Show all 4 answers
    Response from RSBear1 | Reviewed this property |
    I'm not sure, we were staying in the presidential suite and had a concierge service Sorry
    0
    Votes
    Room Tips
    "ask for river side, upper floor"
    Read review
    "Higher floors offer a nice view of the city or waterfront"
    Read review
    "Room 1025 - A nice suite - lacking a bit on the sunlight because there is only one window in the bedroom."
    Read review
    "corner rooms are best and the rooms facing the harbor"
    Read review
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