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DoubleTree by Hilton Hotel Norfolk Airport

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474 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Norfolk Airport
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Showing 474: English reviews
Columbia, South Carolina
Reviewed 3 weeks ago

Quiet rooms. I mean quiet. Despite the noise you'll hear coming form the onsite Max and Ermas the rooms are quiet. Even with a team there I didn't hear anything. Good sized room, well kept fixtures. Moderate selection of channels for TV junkies, smallish bathrooms (the door nearly swipes the toilet), not a bad place to spend a night or...

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Helpful?
Thank ltsolet
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Itsolet: We are glad you enjoyed your stay and that our amenities were to your liking. Our goal is to provide each guest an outstanding experience and we are happy to have met that objective. We hope you will visit with us again when in the area. Sincerely, E. Dellinger

Raleigh, United States
Reviewed 3 weeks ago

Excellent place for a quick stay in Norfolk. Hotel was very clean and staff was friendly and accommodating. We checked in at night and it was smooth and issue free. Restaurant on premise seemed to be nightclubish, but it did not bother us. Appreciated being on a Club Member floor as well.

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Helpful?
Thank N1712VUandrewc
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear N1712VUandrewc: We are delighted you enjoyed your stay. Your comments will be shared with our staff along with our thanks to them for making your stay pleasant. We look forward to the opportunity to have you as a guest again in the future should. Sincerely, E. Dellinger

kitty hawk, United States
Reviewed 3 weeks ago

Highly recommend this chill DoubleTree by Hilton, especially if you're going to The Norva that night. Only about a 15 min. Uber drive from the hotel to the venue. Upon arrival they first hand you warm fresh cookies. The staff is extremely nice and helpful. The hotel is clean and big. 6 floors, nice carpeting, and a nice front desk...

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Thank tylerh692
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear tylerh692: We are glad you enjoyed your stay. Hope to see you again soon. Sincerely, E. Dellinger

Altamont, Tennessee
Reviewed 4 weeks ago via mobile

Short layover. Very comfortable beds. If arriving late, shuttle usually only runs until midnight, but the driver was gracious enough to work later and picked me up at 12:30. Breakfast was at better than most... Buffet for about $13.00 or ala crate of the menu.

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Thank worldtraveler220
DellE1992, executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear worldtraveler220: We were delighted to have you as our guest and that you found the hotel and breakfast to be of good value. We hope should you find yourself traveling to our area in the future that you will afford us another opportunity to be of service. Sincerely, E. Dellinger

Massachusetts
Reviewed 3 November 2016

Miss Ellie, the hotel ambassador, greets you warmly in the lobby, which is an unexpected pleasure. The desk staff is also capable and welcoming, which is nice after a long day and a cancelled flight. The room was clean and up to expectations.

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Thank Gus B
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Mr. Gus B: Thank you for taking time to post a review of our hotel and recognizing Miss Ellie. She was recognized as the City-Wide Ambassador a few years ago and is a joy to our guests and also our entire team. We appreciate your feedback and look forward to having you as a guest in the near future....

Meridian, Mississippi
Reviewed 1 November 2016 via mobile

I recently stayed at this property when I was traveling back to my former home of VB for business. It's location is convenient to the bases and helped me to avoid some of the morning rush. It's also close to many stores and restaurants. My first impression of the hotel was how crowded and poorly lit the parking lot was...

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Helpful?
Thank reliz27
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear reliz27: Thank you for your comments, they will be shared at our weekly Quality Assurance Meeting along with ideas on how we can make improvements in the areas mentioned. We hope should you find yourself traveling to our area in the future that you will afford us another opportunity to be of service. Sincerely, E. Dellinger

Chester
Reviewed 1 November 2016

The vanity in the bathroom was broke, the room was dusty and the heat/air did not work. When we requested extra towels and wash clothes the staff brought them with no hesitation. The wings at Max & Ermma's were disgusting.

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Thank Shil5034
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Shil5034: We regret that we did not provide the high quality of services you deserve. This is not typical of our hotel and staff, and we will be addressing these issues at our next Quality Assurance Meeting. We are disappointed that your meal at our restaurant was not to your liking. We work continuously to develop our menu offerings,...

Virginia
Reviewed 28 October 2016

If you are traveling on a flight out of the airport this is a great location. This used to be a Hilton Hotel. When it was changed to a DoubleTree I was a little concerned as I have had issues at other DoubleTree hotels under the Hilton umbrella but this was a vast improvement over what used to be the...

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Thank VirginiaTopkat
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear VirginiaTopkat: We are delighted you enjoyed your stay and hope to see you again soon. Sincerely, E. Dellinger

Toronto, Canada
Reviewed 28 October 2016

The title says it all. This hotel does not live up to the Hilton standards. Lots of options in the area or even in the same parking lot. Will choose something else next time. I'm not one to complain so I didn't bring up my issues with the staff. I shouldn't have to at a Hilton. I aso wasn't asked...

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Thank 728gregv
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear 728gregv: We are so sorry for the challenges you experienced during your stay. We have shared your comments with our team and taken action to improve. We do hope you will visit us again so we can show you a much better experience. Sincerely, E. Dellinger

Mechanicsville, Virginia
Reviewed 27 October 2016 via mobile

I've found it difficult to find hotel in the Norfolk area that meets my standards for comfort, cleanliness, convenience and safety. The Doubletree is good. This is my 2nd time staying here and both times have met my expectations. The check in process is quick. Actually I have the Hilton honors app, which really makes checking in a breeze. There...

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Helpful?
Thank shercolette
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear shercolette: We are delighted you enjoyed your stay and we look forward to seeing you again in the near future. Sincerely, E. Dellinger

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 N Military Hwy, Norfolk, VA 23502-1800 (Formerly Hilton Norfolk Airport)
Region: United States > Virginia > Norfolk
Price Range: €89 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norfolk Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Norfolk Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring something like an Anker 4 port USB outlet for devices. Not enough power outlets to support all the modern gadgets.”
 of 5 bubbles ltsolet, 18 Nov 2016 | Read review
“Off the main highway if you're a light sleeper.”
 of 5 bubbles gusb2013, 3 Nov 2016 | Read review
“Easy access to airport”
 of 5 bubbles VirginiaTopkat, 28 Oct 2016 | Read review
“4th floor rooms are quiet”
 of 5 bubbles rosien940, 18 Oct 2016 | Read review
“Get a room away from the atrium that opens into Max and Ermas (Very Noisy)”
 of 5 bubbles Tampachris25, 30 Sep 2016 | Read review
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