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Quality Inn Norfolk Naval Base

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Traveller (24)
Room & Suite (20)
Dining (4)
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Overview
  • Excellent11%
  • Very good15%
  • Average15%
  • Poor17%
  • Terrible42%
11 Mar 2018
“Ok although a little tired”
5 Mar 2018
“Old”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (84)
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1 - 5 of 82 reviews
Reviewed 1 week ago via mobile

Never seen a hotel like this one! First off all the hotel need major repair to the foundation. The hotel actually look like it's going to collapse. When you first enter the building you see the nasty pool that need to be replace. That's not...More

Thank navylifenorfolkva
Response from Larry S, Manager at Quality Inn Norfolk Naval BaseResponded 1 week ago

I am so sorry that you did not enjoy your stay. The conditions that you describe in your review are not the conditions that we strive for here at this hotel. Though we are basic accommodations, we do strive to offer clean rooms and courteous...More

Reviewed 4 weeks ago

I do not recommend this Place to anyone. I was forced by my company to stay here for a week. At first seemed OK but as the days went on service got worse. The only thing maids were doing was making Bed and giving new...More

2  Thank jonktmarrs
Response from Larry S, Manager at Quality Inn Norfolk Naval BaseResponded 3 weeks ago

I do apologize for the issues you had during your say. These are not the conditions our team strives for at this property. All of your concerns that were brought up to me at the end of your stay were addressed with our housekeeping department...More

Reviewed 11 March 2018 via mobile

A typical motel style hotel with rooms all opening into the car park area - no internal corridors. Rooms are a little dated in terms of decor and fittings, but everything worked. Staff friendly, overall you get what you pay for.

Thank 35Russell
Response from Larry S, Manager at Quality Inn Norfolk Naval BaseResponded 12 March 2018

Thank you very much for taking the time to review our hotel. Yes, we are a motel style hotel, but we try to deliver amazing service from our staff. Thank you so much for mentioning them in your comments.

Reviewed 5 March 2018 via mobile

The beds had springs coming through. The bathtub was stained. The pool was filthy. I loved the staff besides Danielle. Breakfast was the same everyday. Mildew smell from the sink. I did make Danielle aware and she did nothing.More

Thank Maria W
Response from Larry S, Manager at Quality Inn Norfolk Naval BaseResponded 13 March 2018

I am sorry that you did not enjoy your stay. The conditions are not the standards we strive to maintain here at the hotel. We have already addressed the issues you had with the pool and with the mattress in your room and are further...More

Reviewed 27 August 2017

The location was near grocery stores, shopping area, places to eat and gas stations. My room was clean and I was able to use the indoor swimming pool on a hot sunny day. I booked online reservations using my AARP and the hotel honored it...More

Thank Regina B
Response from Larry S, General Manager at Quality Inn Norfolk Naval BaseResponded 22 September 2017

Thank you for taking the time to rate our hotel. We honor all of our discounts that are booked at our website. The only time we are not able to honor them is when you book through another company because they have predetermined rates with...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$88 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$88 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (24)
Room & Suite (20)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Khanishuwa Q
22 March 2017|
Answer
Response from Larry S | Property representative |
We are 1/4 of a mile from the main gate. We do not offer a shuttle, but a taxi is less then $10 to the main gate.
0
Votes
Tetsuya S
19 October 2016|
AnswerShow all 3 answers
Response from Avinash J | Reviewed this property |
21
0
Votes
Room Tips
"Don't stay here"
Read review
"Pick a different hotel or sleep in the car."
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"Always go for a room on the second floor or higher. Less noisy."
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"Go to another hotel"
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